Author Topic: Get Re-Orders In 3 Easy Steps - Printavo Pro Tip  (Read 795 times)

Offline printavo

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Get Re-Orders In 3 Easy Steps - Printavo Pro Tip
« on: April 24, 2018, 09:14:11 AM »
When using an incredibly flexible tool like Printavo, there are several out-of-the-box ways customers use the tool for their benefit. Today, we'd like to show you how you can easily remind your customers of their past orders and initiate a re-order.

These orders are the best because you quickly duplicate, order and process their order with minimal effort! Maybe even the artwork will stay the same...

Follow the links for video demonstrations as well!

https://www.printavo.com/blog/get-re-orders-in-3-easy-steps-printavo-pro-tip
https://www.printavo.com - Printavo, simple shop management software.


Offline CBCB

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Re: Get Re-Orders In 3 Easy Steps - Printavo Pro Tip
« Reply #1 on: April 28, 2018, 05:52:03 AM »
We use this feature a lot but it always bites us in the ass by copying the original invoice creator instead of assigning the new order to the person who actually created/duplicated it.

So if I duplicate an order from a CSR who doesn’t work here anymore all the notification emails / stats go to that old user instead of to the person who really created the re-order. Just one more detail our team needs to watch for to avoid issues.


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Offline merchmonster

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Re: Get Re-Orders In 3 Easy Steps - Printavo Pro Tip
« Reply #2 on: April 28, 2018, 06:49:25 PM »
nice
« Last Edit: April 28, 2018, 06:51:34 PM by merchmonster »
Merch Monster Screen Printing Embroidery and DTG Direct To Garment Printing
Servicing Oakland CA and the Greater San Francisco Bay Area
http://www.merchmonster.net

Offline printavo

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Re: Get Re-Orders In 3 Easy Steps - Printavo Pro Tip
« Reply #3 on: May 10, 2018, 02:13:37 PM »
We use this feature a lot but it always bites us in the ass by copying the original invoice creator instead of assigning the new order to the person who actually created/duplicated it.

So if I duplicate an order from a CSR who doesn’t work here anymore all the notification emails / stats go to that old user instead of to the person who really created the re-order. Just one more detail our team needs to watch for to avoid issues.


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Great idea! Will add this to our todo list.
https://www.printavo.com - Printavo, simple shop management software.

Offline CBCB

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Re: Get Re-Orders In 3 Easy Steps - Printavo Pro Tip
« Reply #4 on: May 12, 2018, 06:40:00 AM »
We use this feature a lot but it always bites us in the ass by copying the original invoice creator instead of assigning the new order to the person who actually created/duplicated it.

So if I duplicate an order from a CSR who doesn’t work here anymore all the notification emails / stats go to that old user instead of to the person who really created the re-order. Just one more detail our team needs to watch for to avoid issues.


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Great idea! Will add this to our todo list.

I reported this in June 2017 and was told the same thing - so I hope that’s actually true this time.


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