Author Topic: ROQ/Ryonet Service  (Read 2853 times)

Offline ebscreen

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ROQ/Ryonet Service
« on: June 10, 2019, 02:53:09 PM »
A head pressure regulator froze on our four year old Eco. Pulled it out and got SMC part number.
Various pressure/size/connection options available and anyone that's ever gone down SMC's part
number charts knows how fun that is. Figured I'd check if Ryonet stocks/sells them by chance.

Long story short ten minutes later I've got one shipped to me no charge. Thats whats up.


Offline inkman996

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Re: ROQ/Ryonet Service
« Reply #1 on: June 10, 2019, 03:02:09 PM »
Don't get just one get a few dozen, get some of the hosing as well. And yea I went through unbelievable hell with my Ptex trying to source the correct head regulators, fittings and tubing. It is all European  naturally.
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Offline ebscreen

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Re: ROQ/Ryonet Service
« Reply #2 on: June 10, 2019, 03:09:31 PM »
Wanted two but not gonna look a gift horse in the mouth. Two is one and one is none
but I'm pretty sure this failure was a fluke. The other 21 heads have no issues, this dude was crusty
from a month in.

Mcmaster carries nylon tubing in metric sizes, we stock it for the MHM already. Certain applications
on that machine we switched to the softer (polyethylene?) tubing, for the better.

Offline inkman996

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Re: ROQ/Ryonet Service
« Reply #3 on: June 10, 2019, 04:16:19 PM »
I hear you. Maybe when you get the fitting it will have identifying marks you can use to order in the future, you never know.

Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit. I just recently bought a brand new grizzly mill and it came with a tool box loaded with assorted replacement parts. And this machine does not cost any where near what a new press does.
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Offline TCT

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Re: ROQ/Ryonet Service
« Reply #4 on: June 10, 2019, 04:43:08 PM »
Don't get just one get a few dozen, get some of the hosing as well. And yea I went through unbelievable hell with my Ptex trying to source the correct head regulators, fittings and tubing. It is all European  naturally.

From my experience that is not necessary. Both of our presses are from '13 and we haven't had to replace a fitting, clamp or hose. Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 
Alex

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Offline ebscreen

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Re: ROQ/Ryonet Service
« Reply #5 on: June 10, 2019, 04:57:18 PM »
Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit.

ROQ's do, save for a regulator apparently. But they have a ton of fittings/sensors/touch up paint and even the PLC/HMI program.
I was extremely impressed when the first machine arrived. They also include schematics and pneumatic diagrams of all machines.

Jealous of your mill BTW. I'll be getting one at some point but can't decide on having it at the shop (with 3 phase) or home.



Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...

Offline TCT

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Re: ROQ/Ryonet Service
« Reply #6 on: June 10, 2019, 05:11:50 PM »


Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...

In my opinion every mechanical thing on their machines is straightforward. But yes, take tension off put the new one on and re apply the tension. It is less than 30 min start to finish.
Alex

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Offline jsheridan

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Re: ROQ/Ryonet Service
« Reply #7 on: June 10, 2019, 06:00:48 PM »
We had to replace a head pressure regulator. Ryonet had them in stock. Getting it out of the You's head and putting the new one in.. yeah that was a task.
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Offline ebscreen

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Re: ROQ/Ryonet Service
« Reply #8 on: June 10, 2019, 06:07:42 PM »
We had to replace a head pressure regulator. Ryonet had them in stock. Getting it out of the You's head and putting the new one in.. yeah that was a task.

Yeah even the Eco is a little tricky. But I work on my boats so my arms can bend backwards and upside down no problem.

Offline RICK STEFANICK

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Re: ROQ/Ryonet Service
« Reply #9 on: June 10, 2019, 08:04:39 PM »
Josh wells and mark Shoman at Ryonet is a great guys to start the process. They know the presses and have always stepped up with quick solutions to any issues. Buck his lead tech is also great. I have been running M/R for 29 years but I am impressed with these guys and the Equipment. We also have a folder with the bagger and auto stacker. Excellent!!
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Offline ZooCity

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Re: ROQ/Ryonet Service
« Reply #10 on: June 10, 2019, 08:11:49 PM »
I think they got a bad batch of regulators at some point.  We had one lock up as well and they had a replacement assy to us asap.   

I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.

Offline inkman996

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Re: ROQ/Ryonet Service
« Reply #11 on: June 11, 2019, 07:52:05 AM »
Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit.

ROQ's do, save for a regulator apparently. But they have a ton of fittings/sensors/touch up paint and even the PLC/HMI program.
I was extremely impressed when the first machine arrived. They also include schematics and pneumatic diagrams of all machines.

Jealous of your mill BTW. I'll be getting one at some point but can't decide on having it at the shop (with 3 phase) or home.



Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...

Its just a starter mill really. Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.
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Offline ebscreen

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Re: ROQ/Ryonet Service
« Reply #12 on: June 11, 2019, 10:47:53 AM »
I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.

Hahaha so many times. Gets you a box of cool parts though. None of which work with eachother of course.


Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.

I suppose that's true. I guess the debate is more bringing home to work or not.
Though really, I could see a mill being useful at the shop in a number of ways...


Offline inkman996

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Re: ROQ/Ryonet Service
« Reply #13 on: June 11, 2019, 11:49:50 AM »
I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.

Hahaha so many times. Gets you a box of cool parts though. None of which work with eachother of course.


Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.

I suppose that's true. I guess the debate is more bringing home to work or not.
Though really, I could see a mill being useful at the shop in a number of ways...

Depends on your future goals as well. In my case I am gearing up for working from home for myself. My health is not so good and the job is becoming an unbearable grind. My ultimate dream is to have a small job shop where I mostly just refurbish and restore old iron for sale.
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Offline ZooCity

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Re: ROQ/Ryonet Service
« Reply #14 on: December 02, 2019, 01:49:18 PM »
Chiming in on this old thread to say that our service has also been nothing short of stellar. 

We had a leaky lift cyl on our Eco act up on Wed.  I came into the shop and received the part Friday, installed within an hour and we're running on all heads for the start of the shift today.  Hard to beat that kind of support over a holiday weekend and my crew extra appreciates it since this is our busiest time of year.