Author Topic: New Riley Hopkins junior  (Read 236 times)

Offline tonypep

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New Riley Hopkins junior
« on: August 15, 2019, 06:04:19 PM »
After several discussions with good people I have to admit that I am a bit disappointed. Videos and photos will not help. I used to be a mechanic and machine mfr. This is a simple fix. For the tenth time, there is really only one way to put it together. The press manufacturure has gone through a few people as far as owners. Riley being the best. I will give up or will take it to a local machine shop to make it do what it is supposed to do. This is simple stuff!


Offline Frog

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Re: New Riley Hopkins junior
« Reply #1 on: August 15, 2019, 06:32:47 PM »
After several discussions with good people I have to admit that I am a bit disappointed. Videos and photos will not help. I used to be a mechanic and machine mfr. This is a simple fix. For the tenth time, there is really only one way to put it together. The press manufacturure has gone through a few people as far as owners. Riley being the best. I will give up or will take it to a local machine shop to make it do what it is supposed to do. This is simple stuff!

Is this a matter of "you get what you pay for"?
"It's crackers to slip a rozzer the dropsy in snide"

Offline tonypep

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Re: New Riley Hopkins junior
« Reply #2 on: August 15, 2019, 06:37:41 PM »
We shall see

Offline tonypep

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Re: New Riley Hopkins junior
« Reply #3 on: August 15, 2019, 07:24:34 PM »
And we have. All is well and we shall figure it out. Everyone has been standout albeit a bit perplexed. It happens even to me.

Offline Orion

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Re: New Riley Hopkins junior
« Reply #4 on: August 15, 2019, 08:10:33 PM »
Good to hear TP. I am sure whatever it is, if there is still an engineer that has anything to with Hopkins, it will be looked at.
Dale Hoyal
Screenprint Production Manager

Offline RICK STEFANICK

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Re: New Riley Hopkins junior
« Reply #5 on: August 16, 2019, 03:07:30 PM »
The problem is those presses are being mfg. by ryonet and Riley has been bought out from my understanding.( someone please correct me if I am mistaken)  I do really like the BWM HOPKINS( different company) presses though. I would demand a return and refund from ryonet and get something that works.. It is never going to be right. And you payed for a new perfect registration press.

Offline tonypep

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Re: New Riley Hopkins junior
« Reply #6 on: August 16, 2019, 03:33:27 PM »
We are working through it however for the eleventh time you cant register a press when the print arm crashes at the top of the reg gate. It is not the bolts or anything. Take the springs off and all is well. Put them back on and there is the issue.

Offline Colin

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Re: New Riley Hopkins junior
« Reply #7 on: August 16, 2019, 04:29:05 PM »
Tony.

As we discussed over text.  In the pictures you showed me, we could not see where the issue was, so we could not give any direction on how to fix it.  I asked if we could get on a video chat either by facetime or another method so myself and our engineers can see what you are seeing.

As I stated: Its a new press, we are more than happy to work with you and we will either fix it or replace it.  We just need to be able to see whats going on and progress from there.
Been in the industry since 1996.  5+ years with QCM Inks.  Been a part of shops of all sizes and abilities both as a printer and as an Artist/separator.  I am now the Ink and Chemical Product Manager at Ryonet.

Offline tonypep

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Re: New Riley Hopkins junior
« Reply #8 on: August 16, 2019, 04:36:42 PM »
Will do!

Offline tonypep

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Re: New Riley Hopkins junior
« Reply #9 on: August 16, 2019, 05:09:26 PM »
Please do not take this the wrong way. I love the press and I know everything will be made right. We are just working through it.
tp

Offline Jepaul

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Re: New Riley Hopkins junior
« Reply #10 on: August 17, 2019, 12:15:15 AM »
Tony.

As we discussed over text.  In the pictures you showed me, we could not see where the issue was, so we could not give any direction on how to fix it.  I asked if we could get on a video chat either by facetime or another method so myself and our engineers can see what you are seeing.

As I stated: Its a new press, we are more than happy to work with you and we will either fix it or replace it.  We just need to be able to see whats going on and progress from there.

Good to see Ryonet here standing by their equipment.  Good/Bad/or whatever.   Having someone here say “we will either fix it or replace it” is a good thing.