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screen printing => Equipment => Topic started by: ebscreen on June 10, 2019, 02:53:09 PM

Title: ROQ/Ryonet Service
Post by: ebscreen on June 10, 2019, 02:53:09 PM
A head pressure regulator froze on our four year old Eco. Pulled it out and got SMC part number.
Various pressure/size/connection options available and anyone that's ever gone down SMC's part
number charts knows how fun that is. Figured I'd check if Ryonet stocks/sells them by chance.

Long story short ten minutes later I've got one shipped to me no charge. Thats whats up.
Title: Re: ROQ/Ryonet Service
Post by: inkman996 on June 10, 2019, 03:02:09 PM
Don't get just one get a few dozen, get some of the hosing as well. And yea I went through unbelievable hell with my Ptex trying to source the correct head regulators, fittings and tubing. It is all European  naturally.
Title: Re: ROQ/Ryonet Service
Post by: ebscreen on June 10, 2019, 03:09:31 PM
Wanted two but not gonna look a gift horse in the mouth. Two is one and one is none
but I'm pretty sure this failure was a fluke. The other 21 heads have no issues, this dude was crusty
from a month in.

Mcmaster carries nylon tubing in metric sizes, we stock it for the MHM already. Certain applications
on that machine we switched to the softer (polyethylene?) tubing, for the better.
Title: Re: ROQ/Ryonet Service
Post by: inkman996 on June 10, 2019, 04:16:19 PM
I hear you. Maybe when you get the fitting it will have identifying marks you can use to order in the future, you never know.

Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit. I just recently bought a brand new grizzly mill and it came with a tool box loaded with assorted replacement parts. And this machine does not cost any where near what a new press does.
Title: Re: ROQ/Ryonet Service
Post by: TCT on June 10, 2019, 04:43:08 PM
Don't get just one get a few dozen, get some of the hosing as well. And yea I went through unbelievable hell with my Ptex trying to source the correct head regulators, fittings and tubing. It is all European  naturally.

From my experience that is not necessary. Both of our presses are from '13 and we haven't had to replace a fitting, clamp or hose. Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 
Title: Re: ROQ/Ryonet Service
Post by: ebscreen on June 10, 2019, 04:57:18 PM
Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit.

ROQ's do, save for a regulator apparently. But they have a ton of fittings/sensors/touch up paint and even the PLC/HMI program.
I was extremely impressed when the first machine arrived. They also include schematics and pneumatic diagrams of all machines.

Jealous of your mill BTW. I'll be getting one at some point but can't decide on having it at the shop (with 3 phase) or home.



Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...
Title: Re: ROQ/Ryonet Service
Post by: TCT on June 10, 2019, 05:11:50 PM


Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...

In my opinion every mechanical thing on their machines is straightforward. But yes, take tension off put the new one on and re apply the tension. It is less than 30 min start to finish.
Title: Re: ROQ/Ryonet Service
Post by: jsheridan on June 10, 2019, 06:00:48 PM
We had to replace a head pressure regulator. Ryonet had them in stock. Getting it out of the You's head and putting the new one in.. yeah that was a task.
Title: Re: ROQ/Ryonet Service
Post by: ebscreen on June 10, 2019, 06:07:42 PM
We had to replace a head pressure regulator. Ryonet had them in stock. Getting it out of the You's head and putting the new one in.. yeah that was a task.

Yeah even the Eco is a little tricky. But I work on my boats so my arms can bend backwards and upside down no problem.
Title: Re: ROQ/Ryonet Service
Post by: RICK STEFANICK on June 10, 2019, 08:04:39 PM
Josh wells and mark Shoman at Ryonet is a great guys to start the process. They know the presses and have always stepped up with quick solutions to any issues. Buck his lead tech is also great. I have been running M/R for 29 years but I am impressed with these guys and the Equipment. We also have a folder with the bagger and auto stacker. Excellent!!
Title: Re: ROQ/Ryonet Service
Post by: ZooCity on June 10, 2019, 08:11:49 PM
I think they got a bad batch of regulators at some point.  We had one lock up as well and they had a replacement assy to us asap.   

I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.
Title: Re: ROQ/Ryonet Service
Post by: inkman996 on June 11, 2019, 07:52:05 AM
Not sure about all machines but I always wondered why when bought brand new they do not come with a basic replacement part kit.

ROQ's do, save for a regulator apparently. But they have a ton of fittings/sensors/touch up paint and even the PLC/HMI program.
I was extremely impressed when the first machine arrived. They also include schematics and pneumatic diagrams of all machines.

Jealous of your mill BTW. I'll be getting one at some point but can't decide on having it at the shop (with 3 phase) or home.



Had to replace the indexer chain at 1Mil cycles, but that was part of maintenance, I still got the old one as a back up if needed. 

Coming up on this pretty soon here. Did you do it yourself? Seems pretty straightforward...

Its just a starter mill really. Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.
Title: Re: ROQ/Ryonet Service
Post by: ebscreen on June 11, 2019, 10:47:53 AM
I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.

Hahaha so many times. Gets you a box of cool parts though. None of which work with eachother of course.


Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.

I suppose that's true. I guess the debate is more bringing home to work or not.
Though really, I could see a mill being useful at the shop in a number of ways...

Title: Re: ROQ/Ryonet Service
Post by: inkman996 on June 11, 2019, 11:49:50 AM
I swear no matter who's part # builder or chart I use I comically screw it up every time where it's 85% correct and one dimension of one part in the assy is hilariously large or small or just plain wrong.

Hahaha so many times. Gets you a box of cool parts though. None of which work with eachother of course.


Next will be an old unit like a K&T or Bridgeport, the grizzly will help for rebuilding one. You should get a 3 phase either way, if you bring it home wire it to a VFD 220, no need for a rotary converter.

I suppose that's true. I guess the debate is more bringing home to work or not.
Though really, I could see a mill being useful at the shop in a number of ways...

Depends on your future goals as well. In my case I am gearing up for working from home for myself. My health is not so good and the job is becoming an unbearable grind. My ultimate dream is to have a small job shop where I mostly just refurbish and restore old iron for sale.
Title: Re: ROQ/Ryonet Service
Post by: ZooCity on December 02, 2019, 01:49:18 PM
Chiming in on this old thread to say that our service has also been nothing short of stellar. 

We had a leaky lift cyl on our Eco act up on Wed.  I came into the shop and received the part Friday, installed within an hour and we're running on all heads for the start of the shift today.  Hard to beat that kind of support over a holiday weekend and my crew extra appreciates it since this is our busiest time of year.
Title: Re: ROQ/Ryonet Service
Post by: bimmridder on December 02, 2019, 02:06:27 PM
It doesn't matter what color the machine is, I'm just a huge fan of great service.
Title: Re: ROQ/Ryonet Service
Post by: DannyGruninger on December 02, 2019, 03:28:14 PM
Not to derail the thread but I did the chain on the eco a few weeks back. We replaced ours at 2 mil instead of 1 mil and all was good. EB or zoo if you need help on it hit me up as the instructions roq provided me was for an out dated indexer. Overall once I figured out what to do it went smooth.
Title: Re: ROQ/Ryonet Service
Post by: ZooCity on December 04, 2019, 12:19:59 AM
It doesn't matter what color the machine is, I'm just a huge fan of great service.

Right?  It's nice when things go right in a timely manner after going wrong.    I think overall we got it pretty good with the service for our machines in this industry.   Anyone who's had the joy of getting a professional level inkjet printer serviced knows what I'm talking about. 

Thank you for the offer Danny.  It strikes me that I have no clue what the impression count on our Eco is so I may or may not be very interested in that information.
Title: Re: ROQ/Ryonet Service
Post by: ebscreen on September 24, 2020, 06:09:42 PM
Bringing this one up from the dead. Temp sensor on one of our flashes went funky,
sent an email, got a call, swapped one from another flash to be sure, and now have
a new one on the way.

When you deal with disorganized all over the place companies as both a vendor and client
it's unbelievably refreshing to deal with a company on their game, from either perspective.



Also wanted to add to Inkman that after having an import mill at my shop for awhile and making
a godawful mess (chips in ink make employees angree) I sold it and now have a clapped out Bridgeport
and a (not so clapped out) Clausing lathe at home. I had no idea where VFD tech had gone these days.
Title: Re: ROQ/Ryonet Service
Post by: inkman996 on October 23, 2020, 11:10:41 AM
Bringing this one up from the dead. Temp sensor on one of our flashes went funky,
sent an email, got a call, swapped one from another flash to be sure, and now have
a new one on the way.

When you deal with disorganized all over the place companies as both a vendor and client
it's unbelievably refreshing to deal with a company on their game, from either perspective.



Also wanted to add to Inkman that after having an import mill at my shop for awhile and making
a godawful mess (chips in ink make employees angree) I sold it and now have a clapped out Bridgeport
and a (not so clapped out) Clausing lathe at home. I had no idea where VFD tech had gone these days.

Not sure if I posted about this before. I got this 1945 Southbend 10l tool room lathe that was originally bought by the army. As you can see it was pretty nasty, needed a massive amount of cleaning. I took it down to every bolt and put it back together, lots of new old stock, lots of shimming etc. It is complete now but I am sending off to a local shop that is going to grind the bed and the Turcite I will apply. Stupidly cheap especially since I can drive it right over my self. Its a beautiful old American iron, not sure what I will do with it.

I am looking for a K&T Mill to get my hands on next, or maybe a clausing.

Title: Re: ROQ/Ryonet Service
Post by: ebscreen on October 23, 2020, 11:59:50 AM
Beautiful restoration.  Looks like the original SB gray. I'm much more of a "start making chips"
kind of guy than a full restoration, though all machines certainly get a deep cleaning and oiling.
I used to think that screen printing shops were messy places but holy heck some of the machining/fab
shops I've been in put us to shame.

You're incredibly lucky to be near a place that can grind the ways for you, we don't have much in the
way of a machining industry around here.