TSB
screen printing => Equipment => Topic started by: DannyGruninger on July 18, 2019, 01:19:55 PM
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Just wanted to make a quick shout out to anatol....... I have much more respect for these guys today then I did yesterday. We had inquired about purchasing one of their ink mixers. They got back to us letting us know they are out of stock on back order until the end of august. We told them that timing wouldn't work for us so Michael ended up getting online and finding some used m&r machines that would be options for us. He had nothing but good things to say about the m&r machine and offered to help with the purchase of one. I found that to be exceptional customer service, putting us first and not their sale. Kuddos to anatol as some other equipment companies really stick the dagger in and talk down about the competition.
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I've told you cats anatol has and still is very good to me and I purchased my press back in 07, every company has it's hiccups now and then, but they have been working hard in the right direction IMHO. 8)
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Mike's a good guy and a good rep. He gets that it's not all about the sale, but the experience and follow thru. They can be stretched a little thin for support but once you get ahold of them they'll take care of you.
Sent from my Pixel 2 using Tapatalk
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Thank you for your kind words - it's good to know they are appreciated.
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Reminds me of Geoff Baxter. If he did not get behind a product that he represented, he would steer me in a different direction. Kudos Mike though I don't believe we have met.
tp