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Computers and Software => Business/Shop Management Programs => Topic started by: ZooCity on February 12, 2014, 03:34:46 PM
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We're done with the current nonsense of our mgmt program. It was offline for 72 hours. Just got back on today. I see other posts and have trialed ones with bugs right from the install. This blows my mind that anyone would make a product that can so dramatically affect a business yet release it with issues and fail to support it. There's a serious responsibility here, if you can't step up and hold your end, don't offer the product.
Who's program is most reliable, most robust? No bugs, backed up, minimal downtime, reasonable support.
I'm at the point where I will give up features for a professional product that won't evaporate on us or cause major pricing errors. I wish more than anything there was a mac or web-based option that was robust enough but there isn't. I'll deal with networking macs to windows and running VMs. I'll wince but bear through invoices that have design features unbecoming of a business that makes it's living reproducing art.
I'm going to call shopworks but I'm sure sticker shock will ensue. T-Cal looks like a viable option too. Have I missed anything?
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we use priceit and have for about 10 yrs. we love it and it does way more than we use it for.
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although i've had my public issues with T-works, it's been WAY more reliable lately, and Joe really has been working hard to up his game.
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I really like TeeCal, it runs great and provides a ton of functionality. The only downfall is that if something goes wrong, you have to restore from the backup rather than having a repair database option. It runs pretty good and it very rarely has any issues and those were addressed as fast or faster than 244 can get back to you on an M&R problem!
Also, something to think about is Shopworx is going to cloud based with version 8 (coming out this month). It is very expensive, but might be worth it. We will probably be switching come Jan 2015 to eliminate the need for QuickBooks and gain some advanced functionality.
pierre
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although i've had my public issues with T-works, it's been WAY more reliable lately, and Joe really has been working hard to up his game.
How reliable? I downloaded a trial a little while back and found a couple bugs right out of the gates. I'm instituting a zero tolerance for bullshit software policy around here.
Pierre, I watched a lot of TeeCal vids on your suggestion and was impressed. It's top of list right now. We could really use inventory features.
If shopworks goes web-based I'll probably grit my teeth and pay for it. I know it's 100% worth it for larger plants, 10k+ is nothing to improve efficiency and reduce errors but it's tougher to evaluate for a smaller shop like us. We're one shift, one auto, 4-8 employees with only up to 6 really needing access to the mgmt software.
If you want to ditch quickbooks, check out Xero. It's cloud based and very nice. Reporting is a little goofy but it's performed great for us.
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we have a web based management program for the sign shop and it is really awesome, but we use T-Quoter for shirts...it's meh, nothing to get excited about... I wouldn't put it on your "look into" list....
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Filemaker and a lot of time.
The best are based on it as is.
I know we are screen printers and not database coders but the fact is no off the shelf software
will do exactly what you want how you want. I'm not going to adapt my workflow to fit theirs. Other
way around.
Super stable, in 3 years or so never had an issue (that I didn't create) and the main core is cross platform,
though addons and various functionality can be OS dependent.
I got so mad at Qucikbooks yesterday trying to perform some mundane stupid task that I'm now going to start coding
a book keeping side to our database. It currently interfaces with QB but I'd much rather have it all in one place
and tell Intuit to kick rocks.
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Doesn't sound like you want t works then. We have It and while it has the potential to be an outstanding program, it does have small bugs that really "bug" you at times. However for a small shop like us, it does us pretty good
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PriceIt has really made things glorious in the office here!!!!
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Our current program, T-Boss has tons of potential but I don't really give a rip about potential if the software isn't available consistently or core features don't work.
eb, I concur that building a database ground up is the only path toward full satisfaction. Our needs are really pretty simple at the core, building it web based would be straight ahead for adding some bells and whistles and linking api to other apps but I have no time for it and I reckon the tab for having someone build it for us would be close to the cost of a Shopworx license.
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I have a friend who is a very very very talented web coder and designer. Problem is, it's his real job. So i've had time when i've asked him to build us stuff, and he does, and we pay for it, but there are issues sometimes, and it takes forever to get him to fix it.
But i've been pushing him to build an online sort of shop management.
My only concern would be if his work load gets crazy, and something pops up with the software, it could be a while before he gets around to it.
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We have used PriceIt for years and really like it. I'm am almost positive they have a Mac version. We use it on the local network and remote into it. I can't say we have ever had any down time, ever. There a lot of features in it we don't use (probably should) and they have always been great if we call for a modification or something. Only thing they haven't done that I asked was integrate a inventory management system that read barcodes.
Good program though!
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Show me a list of requested features and I'll contact some of my coding buddies and see if anyone wants to tackle it. I'd do it myself, but I'd have to retire from screen printing.....hmmmm that doesn't sound like a bad idea at all. ;D
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Show me a list of requested features and I'll contact some of my coding buddies and see if anyone wants to tackle it. I'd do it myself, but I'd have to retire from screen printing.....hmmmm that doesn't sound like a bad idea at all. ;D
If you're a coder then you know that writing the code is not the problem.. It's what to write is the killer.. It's like writing/producing/directing a movie off the top of your head, that's why it becomes a team effort for the project to be timely. I watched a couple of these program's training videos to see what functions users require and after doing a database schema and some story boarding and wire framing I just abandoned it.. I kinda just took parts that I found useful and incorporated it into a store that I'm working on..
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We us priceit..on our macs..
We used t-works until it crashed that one time. Joe did help me finally but we already went to priceit but that time.
How can priceit not work for you?
Whenever i have any sort of issue whatsoever, which is only if some rollback or whatever, lol, i call, i talk to someone right away.
You NEVER have to worry about being left in the air waiting...that right there is worth it.
Tech support is HUGE.
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Fast Manager is what we are using, its buggy at times, but not often.
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How do you guys handle customer file management?
IE what is your directory layout? Say you are working on a mockup
and need to email it to the client, do you start writing an email, hit attach, drill down to the file,
attach it, etc? Are all of your clients folders in one main area regardless of age? Search through
all clients to find the active one you are working on?
I'm not being derisive though it may sound that way. I'm honestly asking because that
was one of my biggest peeves with doing everything manually. Chit can get out of control real
quick.
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Ours are in folders by customer, inside that are folders for each project. Generally named by date. Some Company > Shirts > Event 2.14 > filename.eps
It's not as organized as it could be since we have technically 3 different people creating artwork at times. So we do have to chase files to another computer at times. Not terrible though, we just create short cuts to shares. Easy enough.
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That's how we organize as well and seems to be the best option. I just automated it with a frontend in Filemaker so that instead of
chasing a file down to email it you hit one button. Opening the directory is another button, etc.
How about applying job info from your management program into films, and also press layout and scheduling? That was another of my pet
peeves, manually typing job numbers into film seps.
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That's how we organize as well and seems to be the best option. I just automated it with a frontend in Filemaker so that instead of
chasing a file down to email it you hit one button. Opening the directory is another button, etc.
How about applying job info from your management program into films, and also press layout and scheduling? That was another of my pet
peeves, manually typing job numbers into film seps.
We don't do near the volume as most of you so we don't use the program to schedule press time or anything like that. Just a standard Google Calendar in our shop. We have one for Embroidery, Screen Print, Artwork (design and print materials), then a general one for like "Friday is Hawaiian shirt day". Fast Manager will do some of this stuff I think but right now it seems to be easier for us to do it like we are. But I can see that will change some day.
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We have used Fast Manager for about13 or 14 years. Started with version 1.0 back in 2000. We use it mostly for job scheduling and keeping track of the different steps leading to press. We had nearly 500 jobs in it last fall at the busy time. Occasionally we have to have them clean up our data base a bit every 4 or 5 years. Most of the problems we have had was a result of outgrowing the hardware we run it on... we are a 7 license user.
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We're locked out again. I have the largest client in the history of the co. waiting to approve their first order and we're stuck and looking like disorganized fools. It's unbelievable how little consideration some of these people selling these programs have for the businesses using their product. That's just about bottom rung on my ladder of respect.
Anyways, while I'm sitting around with my d!ck in my hand waiting to get work done....I'm with eb on less redundancy. Single point of entry is the name of the game. This is where web based can shine by using links to pages for estimates and invoices and linking api to other apps. I wonder if Adobe has API available now that it's all "cloud"?
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Zoo, you should have seen the string of emails between me and our friend at T-Boss. He came out from under his rock and was trying to "fix" our problem by starting us at 0 with no data base and no history. I have been using Printavo for most of the day today and there are some draw backs but the support is outstanding. Brian gets back to me ASAP and I feel like he is dedicated to the cause. I am still stuck with no quoting capabilities.
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Wait, I thought Bruce with the printavo guy? Nice guy for sure, we spoke last week, and we will probably use his program as a "face" for the time being with a real mgmt program or system of some type behind the scenes. Printavo's look on the front end, with the client, is nearly exactly what I prefer, there's just zero back end there. But Bruce tells me he is building API for printavo and that opens up a lot of options.
Brian, on the extreme other hand, is the T-Boss feller. I hope he wanders over from his rock very soon to fix whatever the hell is blocking my entire staff from logging into the program from any computer. We're down to one tab on my workstation that is working, it's apparently the last portal to all of our data. Bookkeeper is putting in extra hours to try to get all of it out before we're locked out forever. Like we agree on Flash, it's a shame as that program could be darn near ideal with just a touch of effort.
I've determined that we too will need to commission someone to build us a nice filemaker setup. I'm exhausted from trying to find something that is simple, clean, functional and doesn't spit out invoices, quotes, packslips and work orders that look like someone made them at home on their Gateway computer in 1992.
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T-quoter is pretty good. It was 6 years after we got the program that I learned the biggest trick of all, you don't have to order the entire line of shirts in the work order screen. You have no idea how much time this saves when one vendor is missing the mediums and you can order them from another later in the day and you can leave those shirts in the to-be-ordered screen.
The problem I have with T-quoter right now is the SQL upgrade. I can't get it to work. It's running fine the way it is, but with that upgrade, they are opening a ton more possibilities down the road.
Also, I prefer to make my own pricelists for it.
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We just started using Printavo. Could be pretty cool in the future but is really lacking many main features. Pretty much right now usefulness is limited to schedualing.
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We just started using Printavo. Could be pretty cool in the future but is really lacking many main features. Pretty much right now usefulness is limited to schedualing.
I just discovered Google calender for scheduling...it actually works very well so far..and it's free......T-quoter has it's place but the scheduling part of it doesn't work for us. and the tech support end of t-quoter is absolutely horrendous...
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The thing that I like about Printavo is that Bruce will get back to you and he is making an effort. I would suggest that features that are lacking in Printavo, make Bruce aware of it and if enough of us say the same thing he will make it happen. He just rolled out the full Sanmar catalog, which is very nice for us. I am sticking with Printavo for now.
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tech support end of t-quoter is absolutely horrendous...
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Agree....
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if another system could import all of t-quoter's information, they would make a mint taking their customers away.
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if another system could import all of t-quoter's information, they would make a mint taking their customers away.
We started using TeeCal this year, and I think all of our customers where imported from Tquoter.
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Well, we made it out of T-Boss finally, just need to export the outstanding estimates. We've been locked out for a week, save for one browser tab on my workstation that we have kept open and have been taking shifts on it manually exporting all our data. That was one of the worst possible things to happen right now (we move in three days). I'll have to get in touch with the T-Boss guy and get his address so I can fly there and punch him in the mouth. Be careful who you trust with your information folks and always back it up regularly outside of any program.
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I just set our Printavo account up, seems like it will be the smoothest transition for our clients who are now used to approving online links. Nobody else has this option right now and they look pretty good.
Those of you using Printavo or a similar program that is more of a client interface and has no actual pricing abilities, what are you using to generate pricing? Just manually adding it up and sticking it in there? All I really need is something to give me a snapshot of the margin on jobs. My pricing is dialed pretty well but I get freaked out when I'm sending out estimates and don't know the margin on the job. I could probably just build a fancy spreadsheet.
I'm considering using two programs- one to price with, one to interface with the client. Then Google Docs for work orders. All the work orders I've seen so far are junk and I'm tired of my guys having to deal with that.
All of this will probably be temporary until we can get into Shopworx or have something built. The other programs I checked out were really disappointing. I'm leaning toward hiring someone to build us something clean and simple.
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I tried Printavo a few months ago, but it didnt really do much in my opinion. I know there was just a big update, and I also know I didnt really explore it much, so take that statement for what it is..
Honestly, right now I am just using quickbooks for everything. It has fairly robust customer management, and invoicing, and integrates with the bank. The invoicing customization is a bit lacking, and it doesn't automate pricing by querying sanmar etc, but once you setup your own line items you can pump out estimates fairly quickly and clients can view the invoice, proof art, and even pay all online.
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Second week of us using printavo. The update really didn't do much to improve what is there. We are still writing every order to paper po's and every po still gets a manual production sheet, can't see getting away from paper since there is no way to back up files with this system. The San Mar/ Broder pc. that he has on there is quite useless in my opinion, maybe if we could import our pricing from them and set a standard margin.
So even after the update we're still only using it for scheduling and viewing from all work stations. I like the fact that as it goes through the order pipeline you can set it to email the next person directly. ie Shipping and receiving checks in the product and clicks on the pre press button - the pre press dept automatically gets and email saying this job is here and is ready to be produced. We kinda use to do this with google calendar but printavo works much more streamline.
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We tried Printavo a while ago. The owner is extremely helpful and responsive. Printavo has great features and I love that it is web based. It is lacking the pricing/quote feature that is a must for us. We use PriceIt like I have said before I like it a lot, but if there was somehow the two could become one like a PriceTavo. It would handle 95% of everything I would love to have in a program.
A few other options I would love to have in a system is
-barcoded inventory
-quick individual box packing lists
-option where every step could be "tagged" with a employees initials or something so we know exactly who did what.
Suppose I can wish in one hand... as the saying goes:D
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...but if there was somehow the two could become one like a PriceTavo. It would handle 95% of everything I would love to have in a program.
PriceTavo is exactly what I want too. I love the web based features of Printavo - being able to approve art online, paying invoices through email, etc. We use PriceIt because we needed a little extra but I would really love those features.
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Hi to all.
I have been watching this thread and i feel all you'r pain. I had the same situation... Our solution was Shopworks. Now, I know it is massively expensive in compairison to these "other guys" but, from what I'm reading, it HAS SOLVED all these issues. It makes sense to only purchase these management programs once a lifetime. I'm not bagging on these other programs, I ran all of them through their trials before we made our decisions. It was a long trial and worth the effort in research. Why screw around with something that is only half there, in development, has low support, or all these other issues that you all fight with.
We have 28 users, 34 PC's, 70 employees, 2 shifts and 2 buildings. Sure, the price was large for us but smaller operations won't need this kind of exposure or cost. Shopworks is scalable to use and is complete without having to purchase extra modules. Their support is real good - sure, you may have to wait for a call but is minutes or hours rather than days. In a dire emergency, you get right through, we had ONE since purchase 2 years ago (our fault - server issue). Most calls are..."how do I...?" and those solutions are simple. Shopworks can be set up for how YOU run YOUR business, not the other way around. Thier upgrades are well thought out and well timed for delivery as well. The developers were printers, embroiders, ad spec guys (all in one shop).....
I do not work for them, nor will I get a commission for this comment.
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Agreed
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We may well go Shopworx, just no time to implement this month. I spoke with them and it sounds like we could be up and running with it in around a week but we just don't have it right now. Ron, thanks for that input, it's feedback like that that helps me a lot. I don't think $7k is much for such a time and error saving item like a mgmt system but I do wonder what someone could build us for that sort of pay at the same time.
All of yinz who are manually pricing into something like Printavo, do you have recommendations on a spreadsheet or simple data base type of deal where you can upload tables of company products and set a few markup fields, etc.? I'd really prefer to buy a simple quoting module to get us through these next 4 months or so but can't seem to find one.
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Just got two emails back to back from our friend over at T-Boss wanting us back in a general way. What a joke, he cant even send emails correctly.
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I've been looking at runmyshop.com
waiting to hear back from them
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I tried Printavo a few months ago, but it didnt really do much in my opinion. I know there was just a big update, and I also know I didnt really explore it much, so take that statement for what it is..
Honestly, right now I am just using quickbooks for everything. It has fairly robust customer management, and invoicing, and integrates with the bank. The invoicing customization is a bit lacking, and it doesn't automate pricing by querying sanmar etc, but once you setup your own line items you can pump out estimates fairly quickly and clients can view the invoice, proof art, and even pay all online.
To can proof online via quickbooks?
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guess I'm joining the party here, the upgrade to 8.1 has tossed our T program into a tail spin, I'm now looking for something new....what a pain this is :'(
Darryl
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darryl, can you run it in compatibility mode?
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Brad I really don't know win 8.1 it is very new to me and some of our old stuff is catching hell trying to get it to work on win 8.1. Right I think we might be looking at getting a new invoicing system to avoid future problems.
Darryl
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If anyone wants some info on Shopworks that Ron and others haven't already given, let me know. We've used it since January 2000. I just opened up our first job we put into the system and can tell you everything about it 14 years later. It's not completely void of bugs but it's very reliable. Only issues we've ever had were server related and once we got our issues worked out the updates and fixes went smoothly. It's so robust that I'd venture to guess we don't use half of what it could do. We've entered thousands of orders into it and it's all still right there at our fingertips even after moving servers several times and 7 major updates.
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I tried Printavo a few months ago, but it didnt really do much in my opinion. I know there was just a big update, and I also know I didnt really explore it much, so take that statement for what it is..
Honestly, right now I am just using quickbooks for everything. It has fairly robust customer management, and invoicing, and integrates with the bank. The invoicing customization is a bit lacking, and it doesn't automate pricing by querying sanmar etc, but once you setup your own line items you can pump out estimates fairly quickly and clients can view the invoice, proof art, and even pay all online.
To can proof online via quickbooks?
I use quickbooks online, so the local version may differ, but when I setup an estimate or an invoice, there are areas at the bottom of the page that let you upload art and link files, and add memos that you and the client can see or just you, so you can add all kinds of print information to each invoice if you felt inclined, and the art would be there to review as well.
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what is the pricing on shopworks? i think they used to have it online, but i can't find the link anymore
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shopworks isn't that bad pricewise, it's about $5k for the base, plus about $1k for each additional user. Roughly.
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quickbooks is 10 a month total for as many computers as you feel like logging into it with :D
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mimosa, quickbooks is a one size fits all program that fits nobody.
can you set up price grids and a size matrix? Price by number of colors and quantity? No need to rely on manual price calculations?
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In a way, yes. You can setup categories and specific pricing within each category for different things. It isn't exactly a matrix, but it can store and output pricing information for a ton of variables without having to do any manual calculations. It definitely won't work for everyone, and I was mostly just chiming in to chime in, not to say it is an apples to apples competitor to something like shopworx. I do think quickbooks is underestimated by many when it comes to the CMS and invoicing backend...
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Thanks for the info re:Quickbooks. I wonder if that's available now with the desktop version. Seems like it would be logical with everything moving online anyway.
I priced Shopworks six months ago and it was $10k to get started. Was I about to get hosed?
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I have no experience with the offline version, so I couldn't tell you. The online version is pretty great though and has seen two pretty huge updates just since I started using it late last year.
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priceworks depends on how many users. I'll have to look at the quote because there are a couple other one-time fees in there, i'll look back, it's just not a move we can make right now for several reasons.
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We've added a bunch of new features since this post :) If you have questions, reach out!
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We are a two auto shop.. 8 employees. I struggled for a while with which system to implement.
We switched over to Printavo a month or so ago...
Seamless transition, easy to use and lots of cool features.
Ports over to our QBO easily with no hiccups..
This program is changing the way we interact with customers,
send invoices, track work flow and manage our overall ship... All correspondence with customer for any given job can be easily tracked
and followed by any employee at any step in the process... Invoices are easy to view and approve on a smart phone...
One of our favorite features - the customer 'approval' button - customers view and track their invoice, view provided virtuals, and
must enter a name and click the 'approve' tab. This provides a digital trail of who approved what, eliminating all guess work and shifting
job approval and final sign off on art directly to the customer.... Sheesh.. Its about time....
And - another one - the calendar. Color coded tabs for each stage of production - art not approved, art approved, paid, ready for print, completed.
The Tier 3 Printavo option allows for auto updated payment info, integrated auto updates of calendar, and provides great solutions for shipping...
Lastly - Bruce and his staff at Printavo are SUPER responsive... I mean, these guys are really on it. If there is an issue, its addressed quickly.
Its only been a short while, but I feel as though we made a real good decision with Printavo. I encourage everyone here to check out the free trial, and at least see if the system would be a good fit for their shop... Nothing to lose.. www.printavo.com (http://www.printavo.com) Screen print specific shop management software..
- John @ DCSP
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I agree. We are transitioning away from Shopworks Onsite as well. In our experience the program is dated and clunky. In fact, it's written in a way that stuff seems to get lost and or is hidden from plain sight. It is so complicated and hard to use and the management team at the company doesn't really care about you after you pay them. At least that's what we've experienced.
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TeeCal Cloud was released on April 30, 2018 to its existing customers.
TeeCal Cloud to be released to public on June 1, 2018.
Please feel free to contact TeeCal Support team for details.
http://www.teecal.com (http://www.teecal.com)
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Printavo just pushed a bunch of new updates that actually make it way more functional between you and the customer.
Stokkup also has a bunch of cool things coming!
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TeeCal, is this a true web based app or do you mean that hosting of the windows based app is now cloud?
Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features. Our sales reps were not getting emails when clients were approving the orders. They said it'll be fixed today. Whatever happened to sandboxing an update (or whatever you might call responsible app development) before just letting it run wild?
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Printavo just pushed a bunch of new updates that actually make it way more functional between you and the customer.
Stokkup also has a bunch of cool things coming!
at $750/month for stokkup, I can't see it being anything we would consider.
pierre
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TeeCal, is this a true web based app or do you mean that hosting of the windows based app is now cloud?
Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features. Our sales reps were not getting emails when clients were approving the orders. They said it'll be fixed today. Whatever happened to sandboxing an update (or whatever you might call responsible app development) before just letting it run wild?
data is on the web, the apps still run on your desktop. It eliminates the need for a dedicated server in house and moves to a enterprise grad database. We've not had issues for a while now, but this should make it even more stable. My understanding is they will be backing up too.
pierre
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Printavo just pushed a bunch of new updates that actually make it way more functional between you and the customer.
Stokkup also has a bunch of cool things coming!
I'm a fan of the updates. The program itself seems to keep getting better the more I use it.
One thing that has been a reoccurring issue though is that when I send out a payment request to a client, they don't always send or the client doesn't always get the email. Anyone else experience this? My work around is I usually send it twice from the get go and usually don't have an issue. I'm wondering if it's more of an oversight on the clients part but this has happened more then a few times so I'm not sure.
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Heyo! It's surprising how tough sending mass amounts of email to the people's inboxes is. We've found .edu and .gov the toughest because of their spam filters. If your customer is in those buckets, I would be cautious and follow up with them. We're still researching though and will fix it.
"Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features" - We took 2 steps forward with approvals and 1 step back with automation, taking 3 more steps forward with automation now. Update coming in 1-2 days @ZooCity!
As for web/desktop, in my opinion, anything that runs on your computer is a risk. You don't get the flexibility just logging into a system on the web gives you. Pull up an iPad at home to go over things? Mount big screens around the production floor? Tablets on press to take pictures of a finished shirt for future reference? Sales reps on the go?
-Bruce
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Heyo! It's surprising how tough sending mass amounts of email to the people's inboxes is. We've found .edu and .gov the toughest because of their spam filters. If your customer is in those buckets, I would be cautious and follow up with them. We're still researching though and will fix it.
"Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features" - We took 2 steps forward with approvals and 1 step back with automation, taking 3 more steps forward with automation now. Update coming in 1-2 days @ZooCity!
As for web/desktop, in my opinion, anything that runs on your computer is a risk. You don't get the flexibility just logging into a system on the web gives you. Pull up an iPad at home to go over things? Mount big screens around the production floor? Tablets on press to take pictures of a finished shirt for future reference? Sales reps on the go?
-Bruce
Hey Bruce, Good to know thank you for following up on here. I have one client that is still using a hotmail address and she's usually the one that has the most trouble getting them. Thankfully most people who I deal with are on gmail and there is little to no error there. I'll probably followup with them on a regular email just to be safe.
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TeeCal, is this a true web based app or do you mean that hosting of the windows based app is now cloud?
Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features. Our sales reps were not getting emails when clients were approving the orders. They said it'll be fixed today. Whatever happened to sandboxing an update (or whatever you might call responsible app development) before just letting it run wild?
Yep, so annoying. Surprise!
Worst part is that orders don’t have any approval button by default anymore. You have to add it manually every time and it’s a couple clicks away on a separate page.
Sent from my iPhone using Tapatalk
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TeeCal, is this a true web based app or do you mean that hosting of the windows based app is now cloud?
Those printavo updates ate up a chunk of my morning scrambling to make a work around for broken core features. Our sales reps were not getting emails when clients were approving the orders. They said it'll be fixed today. Whatever happened to sandboxing an update (or whatever you might call responsible app development) before just letting it run wild?
Yep, so annoying. Surprise!
Worst part is that orders don’t have any approval button by default anymore. You have to add it manually every time and it’s a couple clicks away on a separate page.
Sent from my iPhone using Tapatalk
Changing this tomorrow! :) The update is going to be awesome and make approvals more automated. Will email everyone when it's live.
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Very glad to hear that Bruce, the extra button clicking and the whole fiasco yesterday morning got a big thumbs down from my entire staff. Appreciate the attention to it as always but test this stuff next time before launching please!
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Very glad to hear that Bruce, the extra button clicking and the whole fiasco yesterday morning got a big thumbs down from my entire staff. Appreciate the attention to it as always but test this stuff next time before launching please!
Boom! It's live! More info - https://www.printavo.com/blog/announcing-approvals-automation-in-printavo (https://www.printavo.com/blog/announcing-approvals-automation-in-printavo) HUGE step forward, really excited about this to fully automate your approvals now.