TSB
General => General Discussion and ??? => Topic started by: Homer on April 19, 2011, 10:20:42 PM
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welp. . .that about sums it up. . .Have you ever had a conversation for waaay too long with a brick wall. . and then the wall tumbles over on you and you get mad at yourself for standing next to the brick wall. . .? . .well I have and holy hell, it hurt. . .yeah -I'm stupid.
I had a guy today telling me it was unfair to charge him more money for a smaller quantity of shirts because it's less work -and ink- for me. . .and we went at it for a rather long time. . .I gave up. . .he still didn't get it. . . . .I couldn't believe I was having this conversation with this guy. . .just the logic he was using blows my mind. . .I should ask him who his dealer is. . .
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You should have invited him back in the shop and let him watch a job from start to finish, and then see if he still uses the same logic in his argument.
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That's my price because it is, if you don't like it why are you still here?
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had this happen 2 weeks ago...lady bought 500 shirts for an event. 80 whites, 400something blacks (different screens). Comes at me again last week, says i need 6 whites and 40 blacks. I give her the 40pc price and tell her i cant do the 6. She goes CRAZY...says that i said i would offer her the same price as before on any order amount......No....
Finally she just dropped it i guess and ordered 100 blacks and didnt get any whites...
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it was unfair to charge him more money for a smaller quantity
Should have told him..."yeah, that's what I told your girl friend last night".....BOOM! ;D
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You should have invited him back in the shop and let him watch a job from start to finish, and then see if he still uses the same logic in his argument.
couldn't. Out of state customer. . .it was absolutely insane. . .but I won in the end. I guess.
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I've struggled to find an analogy that would put the quantity principle into perspective for customers. The only decent one I can come up with is "cookies". If you want one cookie it costs allot... if you want a dozen it's a better price.
Then again... no amount of rational logic helps with some of these knotheads.
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Scott (Image P) on the old board had both a unique way of pricing and a solution to this. He'd charge a ridiculously high set up fee, and then very little for each shirt.
So he (or you) could say, sure, the shirts are still only $2 each, but the re-setup is also still $400
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I had a lady insist that black isn't a color.
And a guy right now that I've literally spent 2 hours with, showed him the shop,
samples, measurements, different garments etc. Spot black on white shirts.
And another guy a few years back: "Your mouth is saying that you don't want to
give me a discount but your heart is saying you do."
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And another guy a few years back: "Your mouth is saying that you don't want to
give me a discount but your heart is saying you do."
What is my foot ready to say?
(http://www.legaljuice.com/Kick%20Butt%20ass%20swift%20kicking.gif)
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Last week I was so fed up with certain customers I was going to walkover to the garment printer and print myself a Tshirt that said "If its your fault, Its our problem"
Reason why is I am so tired of these people that you hammer into there head to make sure sizes are right and you have all you need including extras because we will not go back to print just one piece. Yet all last week all we got was phone calls of parents saying they ordered the wrong size or Parents forgot to order, or parents signed there kid up late etc.
And what is with all the charity BS are we a charity shop or a freaking business trying to make a living?
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http://www.youtube.com/watch?v=SWVwRmhXa-4
This song sums it up nice, just loop the chorus for people like that.
;)
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it was unfair to charge him more money for a smaller quantity
Should have told him..."yeah, that's what I told your girl friend last night".....BOOM! ;D
Shane Mackie likes this.
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welp. . .that about sums it up. . .Have you ever had a conversation for waaay too long with a brick wall. . and then the wall tumbles over on you and you get mad at yourself for standing next to the brick wall. . .? . .well I have and holy hell, it hurt. . .yeah -I'm stupid.
I had a guy today telling me it was unfair to charge him more money for a smaller quantity of shirts because it's less work -and ink- for me. . .and we went at it for a rather long time. . .I gave up. . .he still didn't get it. . . . .I couldn't believe I was having this conversation with this guy. . .just the logic he was using blows my mind. . .I should ask him who his dealer is. . .
I get this a lot. I tell them it takes at least 3 hours of labor to get your job to press and ready to print. That is why less costs more, to cover the initial labor. Some get it, some don't. Some just don't get the concept of volume pricing.
Frog, I loved the way Scott did his pricing. I would love to incorporate that into my pricing at some point.