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screen printing => Equipment => Topic started by: Nation03 on September 10, 2012, 06:01:52 PM
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I'm not trying to start any rumors here. But did anyone see the latest Ryonet video? Looks like they are releasing either a similar press or are going to be the US distributor for the SRoque presses? Check out the video, some of the clips look exactly like the Roque press.
Can you guess what "You" is? - Meet the New "YOU" 9/27/2012 (http://www.youtube.com/watch?v=u5FNvRiqZ0c#ws)
Thoughts?
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Another observation... I was on the Roque website and they have a press called the RoqPrint You, so I'm just connecting dots at this point.
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the logo seems to match. 'curious to find out if it will hurt the brand by being associated with them . . .
pierre
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Strange considering tech support sps is already dealing Sroque, maybe they don't have an exclusivity or ryonet is only going to offer their smallest entry level model.
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the logo seems to match. 'curious to find out if it will hurt the brand by being associated with them . . .
pierre
As am I. I'm wondering what price point they'll be at. On the bright side, they do have solid customer service from my little experience with them. It would be nice to be able to have a press like that with peace of mind knowing you have someone in the states that can hopefully get you parts if needed.
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Strange considering tech support sps is already dealing Sroque, maybe they don't have an exclusivity or ryonet is only going to offer their smallest entry level model.
techSPS has stated already that they will not be an exlusive dealer for Sroque. I would by from them before Ryonet, not that I have anything against them, just that we do have an existing relationship with TechSPS.
pierre
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I thought Ryonet sold M&R equipment?
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On their website it still says M&R, I am thinking its the new Diamondback S model?
http://www.silkscreeningsupplies.com/automatic-screen-printing-equipment (http://www.silkscreeningsupplies.com/automatic-screen-printing-equipment)
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I thought Ryonet sold M&R equipment?
They do or did? They took off the dryers and auto presses from their equipment pages. I'm thinking maybe they struck up a new deal with S-Roque. A bunch of the clips have very brief shots of press parts that look exactly like the roque press.
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Did sell? It looks very much like they don't sell them now.
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Just checked out the vid and ryonet site, they are going to be selling SRoque equipment for sure, no doubt. The "S" symbol on the main page of their equipment page tells you all you need to know, it's SRoque's emblem.
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Seems kinda odd for them to carry Sroque. What is the entry level price on their entry level press?
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Interesting for sure.
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Strange considering tech support sps is already dealing Sroque, maybe they don't have an exclusivity or ryonet is only going to offer their smallest entry level model.
Well there are lot`s of M&R dealers too, but still Ryonet is as well selling M&R presses. As far as i know their man Don Garrison is doing the installs. Just wondering of they really start selling Srogue will M&R still deal with Ryonet?
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Strange considering tech support sps is already dealing Sroque, maybe they don't have an exclusivity or ryonet is only going to offer their smallest entry level model.
Well there are lot`s of M&R dealers too, but still Ryonet is as well selling M&R presses. As far as i know their man Don Garrison is doing the installs. Just wondering of they really start selling Srogue will M&R still deal with Ryonet?
I was wondering the same thing. Look for Ryonet to carry wilflex or rutland by the end of the year, a little birdie told me.
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Boys! I think the winds are turning...
It is going to be intetesting to say the least.
I have heard through the grapevine some "other"
Known companies might set up assembly close by
As well. It should get fun!
Winston
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I talked to Ryan last week. They will indeed be selling Srouque.
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I know this is off topic but I wonder who will offer the first camouflage or customer specs for a paint job on their shiny new press. Flames, skulls, you name it. Sooner or later you just know it is going to be offered. :)
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Strange considering tech support sps is already dealing Sroque, maybe they don't have an exclusivity or ryonet is only going to offer their smallest entry level model.
Well there are lot`s of M&R dealers too, but still Ryonet is as well selling M&R presses. As far as i know their man Don Garrison is doing the installs. Just wondering of they really start selling Srogue will M&R still deal with Ryonet?
The answer to your question is they will not be selling M&R going forward. Ryanet does not fit into our existing distribution as they are sell primarily through the Internet and our distribution has territories. The relationship does not work for Ryanet nor M&R and we wish them the best going forward. Hope that helps explain it for you.
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I can respect that. I know of that happening with other distributors as well with different equipment.
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Seems kinda odd for them to carry Sroque. What is the entry level price on their entry level press?
This is one thing I found interesting about this move by Ryonet, SRoque does not have a press priced at the "diamondback" level. But then again SRoque does not have a press as basic as the diamondback... Don't get me wrong, I think this is a great opportunity for Ryonet- but what auto are they going to sell at the 20k-40k level?
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I expressed my concerns that I had to Ryan when I spoke with him. Not so much about a low-cost press. But rather why shop like mine would be deterred from purchasing one of these presses.
We currently have two M&R automatics and are happy with them.
Granted there are some bells and whistles other companies have that are not available on M&R presses for whatever reason.
That would be our only reason for switching press manufacturers.
The problem with trying to sell srouque to us is incompatibility.
We have a lot of money invested in specialty flood bars, squeegee holders, Tri-loc, and thousands and thousands of dollars invested in extra specialty platens for our presses.
Unless we were doing a complete forklift upgrade of all our presses, which would never happen. Installing a press with incompatible platens and other accessories would not make any sense for us.
I think most shops that would be purchasing a 10 color or equivalent expensive press would already be a shop with existing autos, and have the same mindset as I do regarding this.
I really like Ryan, Ryonet and most of the people that work there. I fear that this is not such a great idea for them.
But who knows, I'm usually wrong about these sort of things anyways.
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one question I have is who are the TECH's? are they any? are they freelance? or are they SRoque employees?
also do they have 24/7 tech support?
anyone?
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one question I have is who are the TECH's? are they any? are they freelance? or are they SRoque employees?
also do they have 24/7 tech support?
anyone?
You know Sam that these things seem to be a "after thought" for most press manufactures. Seems odd. Woudl be like Chevy having 1 dealership in the whole USA and pretending they can saturated the USA with Chevys. It would never happen.
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i would be fine with independent factory trained techs. factory is the key on that one.
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Currently there are 3 techs in North America from what I understand, with a fourth one being trained Oct./Nov. This may have changed, as the last time I spoke with them about this was roughly a month ago. The techs do not directly work for SRoque, but have been "officially" trained and certified by them.
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The reason I ask...are you going to be railroaded into using certain techs like you had to with Printex? I know a few people having problems getting anything done...
sam
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trained techs - If the phrase "this is only the second one of these things I worked on" comes out of the techs mouth, I think I'll pass on the opportunity. I have been researching presses for the past 2 years, I spoke to countless guys about each model and dollar for dollar, spec for spec, cost vs tech support vs quality vs company longevity vs cool guys, M&R wins. this S roque thing may be the most baddass, fastest, easiest set up, hell the thing could have a naked chick on top with a beer tap, it's still way too new to the US, if it goes down I need a tech. NOW. It's not a matter of IF it goes down, it's a matter of WHEN. . .just my opinion anyway. Most may not agree.
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The reason I ask...are you going to be railroaded into using certain techs like you had to with asdfx? I know a few people having problems getting anything done...
sam
I highly doubt this company or any other new to US company could compare or fail as miserably as printed, unless you know who was at the helm.
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On the other hand, I was quite surprised to not see them take the initiative and step up to the plate and deny any connection with that same crook and troublemaker when he declared on another industry forum that he owned the US rights and would get a chunk of each sale.
The mere fact that they did deal with him in the past is a little scary as his history is pretty well documented.
Actually, if Ryan does not make similar statements distancing himself from him as well, he may suffer.
Hirsch refused to, and instantly, completely lost all of my, (and some others) support on their sad little forum.
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Their forum wont be the last one that gets taken down by the con man screen print snake oil salesman. DS is circling the drain as we speak. Its a shame as it was a great classified site.
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Yes, true about DS (but of course what would Gilly and Brandt do otherwise with their few free hours? lol!) but what I am talking about is completely on Hirsch.
When they returned in June of '11, they asked for member input. They were asked point blank to please confirm or deny the assertion that they specifically hired the hit man to do the dirty work that ruined TSPMB.
They refused to address it! "Too silly to even comment on" was their response as if we haven't heard that type of non-denial before from our business and political leaders.
Good luck to Ryan and SRoque if there is are similar seeming ties.
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Yes, true about DS (but of course what would Gilly and Brandt do otherwise with their few free hours? lol!)
What would you all do with the time you spend reading it.
;)
LMAO
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Do you want me to come on here and beat up on Brandt? ;)
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Do you want me to come on here and beat up on Brandt? ;)
Lord knows you have time, you don't print anything all day ;)
BTW I am just joking around.
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I do print less than you... so yeah, you are right. ;)
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I do print less than you... so yeah, you are right. ;)
I dont print anything. My employees do though lol
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Well, same here... but my employee prints less than your employees.
Isn't this argument going the wrong way. ;)
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It's actually not going anywhere, and you guys don't even need to pad your post count.
Get back to work, I know that I have to go print that job I showed that the last folks did so poorly!
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Well, same here... but my employee prints less than your employees.
Isn't this argument going the wrong way. ;)
I dunno man, we only print 2-3 days a week. We are not a high volume print shop. We dont even turn on the auto sometimes for a week or more in the winter. (last year anyway).
We do a ton of artwork though, probably do more artwork in dollar figures than some think we do total as a company. We are lucky to have a great mix of art/print/embroidery.
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It's actually not going anywhere, and you guys don't even need to pad your post count.
Get back to work, I know that I have to go print that job I showed that the last folks did so poorly!
See... you better leave me and Brandt along with all our BS on DS. ;)
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Well, same here... but my employee prints less than your employees.
Isn't this argument going the wrong way. ;)
I dunno man, we only print 2-3 days a week. We are not a high volume print shop. We dont even turn on the auto sometimes for a week or more in the winter. (last year anyway).
We do a ton of artwork though, probably do more artwork in dollar figures than some think we do total as a company. We are lucky to have a great mix of art/print/embroidery.
You guys still print WAY more that I do... but I've just been gearing up. Now that I got my conex box (see other thread), I can make way and get things in full swing. Then once auto gets here and we get that under control... BOOM!
I don't seek out any work right now, everything finds me some how.
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Well, same here... but my employee prints less than your employees.
Isn't this argument going the wrong way. ;)
I dunno man, we only print 2-3 days a week. We are not a high volume print shop. We dont even turn on the auto sometimes for a week or more in the winter. (last year anyway).
We do a ton of artwork though, probably do more artwork in dollar figures than some think we do total as a company. We are lucky to have a great mix of art/print/embroidery.
You guys still print WAY more that I do... but I've just been gearing up. Now that I got my conex box (see other thread), I can make way and get things in full swing. Then once auto gets here and we get that under control... BOOM!
I don't seek out any work right now, everything finds me some how.
That's how we are. Everything comes to us, and IMO best way to be. Grow as the demand for you grows. If you run out and "sell" people you could experience unrealistic growth which could stumble off, or grow too fast. I am not saying don't sell. I am saying be smart about it.
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Oh because I thought you promoted your self on face book and such... must have been a different dude in that other thread. ::)
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Oh because I thought you promoted your self on face book and such... must have been a different dude in that other thread. ::)
I wouldn't call that selling at least not how "selling" is considered to many.
Selling = going to the local XYZ place and pushing shirts on them. Doing mailers, Radio Ads, etc.
IMO that is different than someone electing to see what you are up to (on facebook).
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Let me rephrase MY statement... we don't do ANY promotions right now.
I'll mention it to my computer clients that own businesses.
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We do zero advertising as well. 99% word of mouth. When you are good at what you do people find you and we are busy all the time. Not trying to be cocky but that is how it works for us.
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But you can't open shop and not even put out signs. How would you get customer #1?
If I didn't have the other business I would have had to promote a LOT more. Not only is it paying the bills but it's brought in plenty of work... especially considering we have to fumble through it all as is.
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Just to get back on topic
https://www.youtube.com/watch?feature=player_embedded&v=MkpbpMus-Uw (https://www.youtube.com/watch?feature=player_embedded&v=MkpbpMus-Uw)
Ryan`s latest trailer.
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Something tells me they didn't pay for that song. ;)
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Something tells me they can`t be serious at all about any of this. On a side note, he is flying the Stars and Stripes proudly outside his office while speaking on the phone to someone about a product he is going to sell which is made in Portugal.
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Perception is everything my friend. ;)
Walmart proudly flies that flag as well. ;)
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Good point. I can see us already getting side tracked again.
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ryonet is the king of social media in this business, IMO. Its amazing others havent tried to follow their lead. Its made Ryan a millionaire. I have an amazing respect for someone who can make it happen without having it handed to you.
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Not to disrespect ryonet but it is quite hilarious when a machine pimp guru world changer cannot even land a deal that ryonet did heheheh
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But you can't open shop and not even put out signs. How would you get customer #1?
If I didn't have the other business I would have had to promote a LOT more. Not only is it paying the bills but it's brought in plenty of work... especially considering we have to fumble through it all as is.
Internet is my sign.
My physical sign is hidden by bushes and we are in an industrial park, no real retail down here. We have only had maybe 5-10 people come in here randomly. Rest are friends or customers from out of state swinging by. We are lucky to have that style of business, thankful every day.
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Not always about you Brandt.
That post was directed towards what JBlue had said.
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Not always about you Brandt.
That post was directed towards what JBlue had said.
My world you just live in it sister. This post is directed at you. ;)
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My first print was for a friend and it ballooned from there. He told some people and thy told some people. Hell the phone company has had our name spelled wrong in the phone book for the last two years.
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What is a little confusing about this is that Ryonet used to approach the "little guy" who was printing out of his living room or garage, well or the small shops, so how does the Sroque machines fit? Don`t they appeal to a totally different set of clients?
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I think this is their way of trying to break out of that shell or just straight up expand their horizons.
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Yes, true about DS (but of course what would Gilly and Brandt do otherwise with their few free hours? lol!)
What would you all do with the time you spend reading it.
;)
LMAO
Looks like we wont have much to read over there for a while. Looks like Marc took out the trash for good this time.
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Looks like we wont have much to read over there for a while. Looks like Marc took out the trash for good this time.
Somehow I doubt its for good. It never is.
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Yes, true about DS (but of course what would Gilly and Brandt do otherwise with their few free hours? lol!)
What would you all do with the time you spend reading it.
;)
LMAO
Looks like we wont have much to read over there for a while. Looks like Marc took out the trash for good this time.
I think that's a wild dream. LOL
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I think this is their way of trying to break out of that shell or just straight up expand their horizons.
I understand the breaking out of the shell deal, but I can't understand in my head what Ryonet is planning on offering for an "entry level press". It almost seems like with this move would leave them heavy on two ends yet light in the middle- LOTS of resources and targeting toward the "garage printer" or the "beginner", then a void of sorts, and then the high end machines. Where or what do those transitioning from printing all day every day on a 6/4 manual when they look for their first auto? I know when I made that move, my HIGH end for price range was $30K. Unless Ryan pulled one heck of a deal, SRoque does not have a full size press priced that low....
So whats the move here? Pick up Javelin/Freedom? In my head that does not make sense either, why get someone used to another company only to hope to switch them when the time comes.
I still think it is a great opportunity for Ryonet, I am just more anxious to see how it plays out! Ryan has proven he is no clueless salesman, so it should be exciting to see what he has planned.
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I buy a little from Ryonet, mostly fringe things that I know they have in stock and it's easy to find on their website. I respect them as a company, I respect the guy cause he's made a lot of good decisions, but I don't have to like the goofy videos they make. I find most of them pretty much on the douche bag side of life, but I'm just a cool M F'er with a much different sense of humor than them so my opinion means very little. I understand who they used to go after as customers and it looks like they want to broaden that a lot. SRoque machines are not cheap, and their entry level press price probably isn't even in the ballpark of what we consider entry level, and they'll likely have to change some things a little for this market. But like I said somewhere else recently, they better not half-ass this and expect success.
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Maybe they want to sell customers a 40k machine, have them fail, then realize they're better off smaller with the joystick press and buying quarts from Ryonet for life??? Crazy...genius?
Or maybe it was the only manufacturer not set up already with a territory system and is unregulated for internet sales?
Now, in my honest opinion they should have gone with Anatol as the Titan is a PERFECT fit for their business model with presses starting in the teens and easy upsell to servo index and AC heads. Does Anatol have a territory system though? Shrug?
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My first print was for a friend and it ballooned from there. He told some people and thy told some people. Hell the phone company has had our name spelled wrong in the phone book for the last two years.
LOL, My computer business is 911 PC Emergency, AT&T f'd me over and refused to print that (even after selling me the number and I clarified the issue), so as a joke I put Peanut Butter and Jelly Computers.
I still get calls... but my number essentially isn't even IN the phone book in that regard! :p
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Anatol has a territory system set up(not that they abide by it). I agree the Titan is probably the best entry level press, if you are going solely off price. The problem with Anatol is you can sell them one, but chances the customer will not be back for another!
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Agreed. Service is poor.
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Agreed. Service is poor.
You are being flattering when you say that! The machines are good machines, that I can say. But it STOPS there.
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Now that they have made it public that they are selling Sroque presses they start dissing M&R already. Saw this on facebook the other day. Of course you can make better presses but at what cost and M&R sell quality at a fair or even better then fair price.
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There is an 8/10 at Ft. Worth and a whole butt load of Ryonet employees in close proximity aswering questions about it.
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Did anyone get an idea on pricing for these press's?
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My best guess is that the cheapest 8/10 machine they carry is in the mid $50k range. But I honestly have no idea.
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there are 2 versions of the YOU. M and XL, The XL version (20x28 print)will be comparable to the Sportsman, a little less expensive for the closest comparable model. The one I got quoted on (XL) was less expensive than a Sportsman. I think if you are serious about the press, call Tech Support on it. They are a really nice press if you haven't seen it up close and if its brought in to the US correctly, I think it can be a serious contender in the higher end market as it is priced better than both M&R and MHM. Only time will tell and if you want real world experience, get in touch with me in November when mine arrives
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I asked the European Tech about the costs and he said in the $ 45 G range. He referred me to a sales rep, but I did not follow up on the costs.
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is that for a 6 color or 8 color model?
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8/10
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there are 2 versions of the YOU. M and XL, The XL version (20x28 print)will be comparable to the Sportsman, a little less expensive for the closest comparable model. The one I got quoted on (XL) was less expensive than a Sportsman. I think if you are serious about the press, call Tech Support on it. They are a really nice press if you haven't seen it up close and if its brought in to the US correctly, I think it can be a serious contender in the higher end market as it is priced better than both M&R and MHM. Only time will tell and if you want real world experience, get in touch with me in November when mine arrives
Hows about an introduction?
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Mike...yeah all sounds good...just like Pintex...but what about techs, customer service, and follow up after the sale...will they be there? again..I know I sound like a rep from M&R but man you cannot beat their customer service, tech support and product....
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sam, that is where I will disagree with you. their service and support are unbeatable, but their products are beatable.
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I don't think you can have one without the other...you can have a kick ass product but with no support no anything you have nothing....
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a kick ass product that doesn't need support is a winner in my book. I have 1 piece of equipment that is as trouble free as it gets...my GT-541 from Brother. The interchange dryer is still too new in my book to judge on an overall basis, so far it has been great.
I ask a few independent techs and suppliers what products they see in the market that have very few problems. I find that asking people that work on them is a better route than talking to some sales person.
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Mike...yeah all sounds good...just like Pintex...but what about techs, customer service, and follow up after the sale...will they be there? again..I know I sound like a rep from M&R but man you cannot beat their customer service, tech support and product....
I cant see how you can compare Sroque with Ptex, not even close.
Ptex came to america with a sociopath one man wrecking crew at its head, zero marketing except for forum bashing.
Sroque at least is taking a professional approach to introducing their product to this market. They have several distributors that are all professional and well respected by their customer base. One company (ryonet) is a marketing power house.
Sroque at least is an established proven company in their own right on their continent and interestingly they are not riding any ones coattails by tailoring their machine to integrate with others.
No one knows how they will fair here, how well their support will be and how well their machines operate. Just for giggles tho I skimmed Ryonets FB page and it is literally full of people that dont even know what an auto is yet they are all experts lol.
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Mike..I was comparing service, ect...and yeah I see what you are saying, but they are still unproven....
and yeah I love all these people who are experts but still work another full time job vs. doing this day in day out for 12 hrs a day...an auto what?
ahahahhaha
sam
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Mike..I was comparing service, ect...and yeah I see what you are saying, but they are still unproven....
and yeah I love all these people who are experts but still work another full time job vs. doing this day in day out for 12 hrs a day...an auto what?
ahahahhaha
sam
Sam everyone has to start somewhere.
I am sure many people avoided your business when you started because they did not know if you had quality or was able to meat dead lines.
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Oh I totally agree Mike...I am would like to know what they are offering though...
sam
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I don't think its a unfair question to ask what service will be like....
All presses need something during a life span.
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there are 2 versions of the YOU. M and XL, The XL version (20x28 print)will be comparable to the Sportsman, a little less expensive for the closest comparable model. The one I got quoted on (XL) was less expensive than a Sportsman. I think if you are serious about the press, call Tech Support on it. They are a really nice press if you haven't seen it up close and if its brought in to the US correctly, I think it can be a serious contender in the higher end market as it is priced better than both M&R and MHM. Only time will tell and if you want real world experience, get in touch with me in November when mine arrives
Hows about an introduction?
I'm Ryan. I'm the first to purchase an SRoque in the US. Not sure what you want to know about me. Small shop, do just about everything my self. anything you want to know, just ask and I will give an answer
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Hi Ryan, what made you go with an Sroque over an MHM or M&R?
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there are 2 versions of the YOU. M and XL, The XL version (20x28 print)will be comparable to the Sportsman, a little less expensive for the closest comparable model. The one I got quoted on (XL) was less expensive than a Sportsman. I think if you are serious about the press, call Tech Support on it. They are a really nice press if you haven't seen it up close and if its brought in to the US correctly, I think it can be a serious contender in the higher end market as it is priced better than both M&R and MHM. Only time will tell and if you want real world experience, get in touch with me in November when mine arrives
Hows about an introduction?
I'm Ryan. I'm the first to purchase an SRoque in the US. Not sure what you want to know about me. Small shop, do just about everything my self. anything you want to know, just ask and I will give an answer
Hey Ryan,
congratulations on the new press! They seem like fine piece of equipment and you should be pretty happy with it!
What inkman meant was, "How about an introduction in the introduction section?" Let us know how you are as not everybody is reading this post.
pierre
p.s. oh, sorry . . . WELCOME to the board!!!!
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Hi Ryan, what made you go with an Sroque over an MHM or M&R?
MHMs financial stability or instability. I had heard rumors of the "trouble" they may have been in or were in. I had also heard of the problems with any type of service. the price also as they were about 15% more than the SRoque before I added anything to it. MHM was my first choice originally.
As far as M&R goes, I had an issue with my dryer and the service that I got (which I did get) left a sour taste in my mouth. I did look at a sportsman and their top of the line 12 color, EXG??, was also more expensive with a smaller print area. Forget about the C III, as I could have nearly bought 2 Sroques for that price.
So the short answer was not necessarily about service which everyone seems to point to, though if something comes up with my press and I don't get service in a timely manner, I will be the first to start bashing the press for that sole reason, but until that time comes, service wasn't the priority. I wanted something I could set-up fast and turn over jobs as I am a 1 man show and don't have anyone dedicated to print or set-up, do art, clean screens etc etc. My time is my money and the faster turnover the better and they provided the PRU system (like MHM). The other presses didn't offer that type of set-up. Sorry this post is all over the place. I can/will answer anything else regarding my choice if you want. Hope this helps in some regard
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What i was meaning is since you offered for people to contact you when your press is installed we would need to know who and where.
I assume you bought through Alan and Bill at tech support, good people for sure. Are you the one up in NH area?
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What i was meaning is since you offered for people to contact you when your press is installed we would need to know who and where.
I assume you bought through Alan and Bill at tech support, good people for sure. Are you the one up in NH area?
I am the one in NH. Forums aren't my thing so I need to get used to what people are asking for and where it needs to go
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The SRoque press might have you know who coming with it just keeping his name out the picture which is a good thing for most. The press looks like a winner from the videos I,ve seen in the pass, and yes M&R can be beat on its presses, Anatol prove that and a few others, but Rich still has service on his side and does a good job, so matter what press you get you just about can't go wrong unless you get a Lawson!!!!!!!
Darryl
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Hi Ryan, what made you go with an Sroque over an MHM or M&R?
MHMs financial stability or instability. I had heard rumors of the "trouble" they may have been in or were in. I had also heard of the problems with any type of service. the price also as they were about 15% more than the SRoque before I added anything to it. MHM was my first choice originally.
As far as M&R goes, I had an issue with my dryer and the service that I got (which I did get) left a sour taste in my mouth. I did look at a sportsman and their top of the line 12 color, EXG??, was also more expensive with a smaller print area. Forget about the C III, as I could have nearly bought 2 Sroques for that price.
So the short answer was not necessarily about service which everyone seems to point to, though if something comes up with my press and I don't get service in a timely manner, I will be the first to start bashing the press for that sole reason, but until that time comes, service wasn't the priority. I wanted something I could set-up fast and turn over jobs as I am a 1 man show and don't have anyone dedicated to print or set-up, do art, clean screens etc etc. My time is my money and the faster turnover the better and they provided the PRU system (like MHM). The other presses didn't offer that type of set-up. Sorry this post is all over the place. I can/will answer anything else regarding my choice if you want. Hope this helps in some regard
Hey Ryan, kinda funny talking on a forum instead of email!
Ryan and I have talked a few times back and forth as we are kind of in this one together. I followed in Ryan's steps kind of- I am the second one in the US to buy a SRoque. Our instal will be shortly after Ryan's. The closest M&R came was the Sportsman EXG or whatever, but it could not match with features.
Right now there are 3 techs in North America from what I know. One in PA I believe, one in CA, and one in Toronto. There was talk of training one on my install but I haven't checked on that in the last two weeks.
It will be interesting to see if Ryonet sold a press at the show. He is going to have to try some new things, like you guys said his customer base isn't exactly your typical "automatic buyers". Never mind the fact most of them were hoping for a "Hopkins auto" :o.
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Sorry I forgot to say who I was just realized it now, my name is Alex an we are up in MN.
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Where in MN? I was born in what used to be known as Eitel Hospital.
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Should I change my name to the Skipper?? no one confused the Skipper with Gilligan :P
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I think Gilligan should change his to Ginger, he does act like a diva. ;)
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Ryan & Alex, which registration and FPU did you opt. for and why?
1.The "U" clamp? (Uses stop blocks like the M&R Tri-lock.)
2.The "Pin/MHM Type"?
3.Or the S.R. Frames Support?
4.FPU for Roller frames only?
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I went with the pin system, like MHM. Its the only auto I will have so I went with what I think the best one is. I don't use Newman frames. I use all Shurloc ez frames so they are square. I toyed with the idea of getting it with U clamps because that is what nearly every other press uses, plus you can shorten up the back plate to fit multiple size frames which I thought would be cool because I have a lot of 18x20 newmans, but common sense kicked in and realized the likely hood of ever throwing those up on an auto (as I do some soccer leagues where I leave sponsors on those screens) was unlikely. I am stream lining my operation so that everything is the same and commiting to the Pin system. They make a couple different options which I think is good because the press is more appealing to multiple users, like Pin for the MHM people (as I think they will build the heads to fit MHM system as well), Newman Pin system, they have the 3-point registration like the Tri-loc. I think that explains it, I hope
~Ryan
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Ryan
where in NH are you? I am down in Worcester and would love to see this thing in action...
sam
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interesting that you mentioned a service tech in Toronto ( I assume Canada) I haven't heard of anyone selling them up here yet. But knowing that maybe there is a tech in our area is interesting.
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Ryan
where in NH are you? I am down in Worcester and would love to see this thing in action...
sam
Manchester
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Independent Techs I assume?
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interesting that you mentioned a service tech in Toronto ( I assume Canada) I haven't heard of anyone selling them up here yet. But knowing that maybe there is a tech in our area is interesting.
There is an ECO in Toronto and I am pretty sure the Tech is someone that works for the company. I don't think he is necessarily a tech for SRoque but was trained so that he could take care of the machine they have, though I think they would convince him to go some somewhere if he was needed. There is also a tech in NH which really helped sway my decision
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there is a press up in Toronto already.
they do offer the actual MHM compatible heads already, too. When they (Sroque and TechSPS) were here, they said it was available so we could keep using our current setup (MHM).
Gilly, make sure you order the EZ frames with the holes predrilled! There is an obstruction inside the frame that breaks the drill bits. Surloc will put the holes in for you and save you the headache. We were breaking one drill bit for every two holes drilled! It also makes the hole elongated and allows for the bushing to be slightly off.
For the screens you have, it might be worth seeing if a machine shop could mill the holes for you rather than drilling them,
pierre
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there is a press up in Toronto already.
they do offer the actual MHM compatible heads already, too. When they (Sroque and TechSPS) were here, they said it was available so we could keep using our current setup (MHM).
Gilly, make sure you order the EZ frames with the holes predrilled! There is an obstruction inside the frame that breaks the drill bits. Surloc will put the holes in for you and save you the headache. We were breaking one drill bit for every two holes drilled! It also makes the hole elongated and allows for the bushing to be slightly off.
For the screens you have, it might be worth seeing if a machine shop could mill the holes for you rather than drilling them,
pierre
Thanks for the advice because I did not know that and I would have been throwing a fit
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Independent Techs I assume?
That would be a question probably for Tech Support. I would venture to guess Independent techs that were trained for the press though I have no idea.
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there is a press up in Toronto already.
they do offer the actual MHM compatible heads already, too. When they (Sroque and TechSPS) were here, they said it was available so we could keep using our current setup (MHM).
Gilly, make sure you order the EZ frames with the holes predrilled! There is an obstruction inside the frame that breaks the drill bits. Surloc will put the holes in for you and save you the headache. We were breaking one drill bit for every two holes drilled! It also makes the hole elongated and allows for the bushing to be slightly off.
For the screens you have, it might be worth seeing if a machine shop could mill the holes for you rather than drilling them,
pierre
Thanks for the advice because I did not know that and I would have been throwing a fit
see, there are benefits to actually registering and participating in conversations! ;D
we're glad to have you with us! It looks like we all will get something out of it.
pierre
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there is a press up in Toronto already.
they do offer the actual MHM compatible heads already, too. When they (Sroque and TechSPS) were here, they said it was available so we could keep using our current setup (MHM).
Gilly, make sure you order the EZ frames with the holes predrilled! There is an obstruction inside the frame that breaks the drill bits. Surloc will put the holes in for you and save you the headache. We were breaking one drill bit for every two holes drilled! It also makes the hole elongated and allows for the bushing to be slightly off.
For the screens you have, it might be worth seeing if a machine shop could mill the holes for you rather than drilling them,
pierre
Thanks for the advice because I did not know that and I would have been throwing a fit
see, there are benefits to actually registering and participating in conversations! ;D
we're glad to have you with us! It looks like we all will get something out of it.
pierre
Did you have to send something to shurloc so they new where to drill? MHM has been here for a while and maybe they just picked it up, but seeing the press is new here and they don't have demensions for where to drill, what I need to get them??
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interesting that you mentioned a service tech in Toronto ( I assume Canada) I haven't heard of anyone selling them up here yet. But knowing that maybe there is a tech in our area is interesting.
Bobby Panico is the Sroque rep for Canada. Contact Alan or Bill @ TechSPS and I'm sure they can give you the contact information.
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interesting that you mentioned a service tech in Toronto ( I assume Canada) I haven't heard of anyone selling them up here yet. But knowing that maybe there is a tech in our area is interesting.
There is one in your area, actually the main SRoque contact for all of North America is up there. Give him a call, he is a good guy, actually the guy I bought mine from.
Bobby Panico 647-295-6099
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Ryan & Alex, which registration and FPU did you opt. for and why?
1.The "U" clamp? (Uses stop blocks like the M&R Tri-lock.)
2.The "Pin/MHM Type"?
3.Or the S.R. Frames Support?
4.FPU for Roller frames only?
I went with the pin type as well. We have a bunch of rollers around the shop, but it sounded like the most reliable and easiest set up was to go with the pin system, plus I like how it works.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
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Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those!
Better think again. That's what I thought and, I won't get into it, but suffice it to say that purchasing equipment from them is a gamble and the odds aren't in your favor.
And yes, a shame, they could just step it up ever so slightly and have really great machines. It seems the same things are repeated about them often. I'm not bashing, hell I'm not even telling the whole story b/c there is no way I could without it sounding like I was... it's unreal/surreal and they won't resolve it, there's not even anyone I can talk to about it they say. Learned my lesson and next time I purchase a brand new machine that cannot perform as advertised I'm sending it straight back and saving both parties the hassle.
Back to topic, interested to see/hear how you like the sroque press. Best of luck with it!
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
overseas covers a lot of territory! Not all companies are created equal and not being from US is not a good benchmark for who and what they are.
pierre
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
When I was deciding, it came down to SRoque and MHM. There was nothing else out there that could really compare apples to apples. When looking at SRoque and MHM they are both from overseas, SRoque has been around longer and I was able to get in touch with 3 owners(only one directly) all of who would not stop raving about how much they liked their machine. Not a single one had had a problem.
If(and I guess when) there is a problem I am not all that worried- I have had some equipment that has a local number and service, but they just say that. So I am used to no support, if that happens to be the case it is not un charted territory for us. I would think it would be hard for them to have poor support considering they don't have a "cheep" or "entry level priced" machine. That in my head(tumble weed blowing across a desert) would mean they would have to maintain good standing with current customers or I would assume it would be hard to continue to sell higher priced/higher end machines. Also keep in mind with the higher end machines chances are they are going to someone that has already had an auto, they are not making the step up from the garage and a table top press. So if you are adding a auto or upgrading, chances are you are going for more features or capabilities- individual off contact, on press flocking, on press foiling, ect. All of this would mean they have to set the bar higher than a company that sells a large number of $20K-$40K machines. I'm pretty sure that I lost almost everyone there.
Guess what I was trying to say is: if they have been around since 1983 selling automatics- higher end ones at that, and are still around doing it today and advancing to another country, chances are they are doing something right.
Go ahead ask me another question, I can probably type out another cluster-f*%$ of an answer before the day ends! ;D
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Which anatol auto do you have TCT?
I've always got my ear to the ground when it comes to who is giving good and bad service and the one that has come up a few times on this thread seems to have taken a nose dive after a few years of trending in the right direction. It's almost like they've given up and they are perfectly content with being number 2 here in the states and selling presses to shops that will likely never buy another one or at least not another one from them. I don't see how that is a good business plan for an automatic manufacturer.
I had to deal with the questions of what kind of service after the sale I was going to encounter when buying from RPM. I knew they were small and wouldn't be able to offer the kind of service that M&R could, but I knew they'd probably be better than all the other brands were offering so I pulled the trigger. I have not regretted it...yet. Basically what I mean by that is I haven't needed much tech support, only one time has the press gone down, and I'm wondering (still) if I'm going to get the service I'm wanting when that time does come around. There are little things that put doubts in my head like when I have placed a few orders for flash unit bulbs via email the response has not been prompt, but there was no need for overnight or immediate action and I did mention that in the email. But that being said, a few weeks is still a bit long to wait for some flash bulbs in my opinion. If the press goes down and I call for support, I do think I'll get it, and if the first source doesn't respond, I can go up one more rung on the ladder, and go directly to 2M.
The next press I think I'm going to not worry about what kind of service after the sale I'm going to get. And I've been researching autos for many years now and I really don't think there is a better press than the challenger III, comparable yes, but better...very debatable. There was a day when we could be down a day and it wouldn't hurt us, but now, if we are down a day we are in deep s h i t. Having the piece of mind knowing that I'll have someone (an entire staff) to be there to get me back up and running is now a much more important factor when choosing a new piece of equipment.
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Which anatol auto do you have TCT?
I've always got my ear to the ground when it comes to who is giving good and bad service and the one that has come up a few times on this thread seems to have taken a nose dive after a few years of trending in the right direction. It's almost like they've given up and they are perfectly content with being number 2 here in the states and selling presses to shops that will likely never buy another one or at least not another one from them. I don't see how that is a good business plan for an automatic manufacturer.
I had to deal with the questions of what kind of service after the sale I was going to encounter when buying from RPM. I knew they were small and wouldn't be able to offer the kind of service that M&R could, but I knew they'd probably be better than all the other brands were offering so I pulled the trigger. I have not regretted it...yet. Basically what I mean by that is I haven't needed much tech support, only one time has the press gone down, and I'm wondering (still) if I'm going to get the service I'm wanting when that time does come around. There are little things that put doubts in my head like when I have placed a few orders for flash unit bulbs via email the response has not been prompt, but there was no need for overnight or immediate action and I did mention that in the email. But that being said, a few weeks is still a bit long to wait for some flash bulbs in my opinion. If the press goes down and I call for support, I do think I'll get it, and if the first source doesn't respond, I can go up one more rung on the ladder, and go directly to 2M.
The next press I think I'm going to not worry about what kind of service after the sale I'm going to get. And I've been researching autos for many years now and I really don't think there is a better press than the challenger III, comparable yes, but better...very debatable. There was a day when we could be down a day and it wouldn't hurt us, but now, if we are down a day we are in deep s h i t. Having the piece of mind knowing that I'll have someone (an entire staff) to be there to get me back up and running is now a much more important factor when choosing a new piece of equipment.
If you want, PM me and I'll get you my phone number and give you what happened with me, and a bit more of a rundown. Or suppose we could start another thread, but I have a feeling that would be a lot of name calling and he said she said....
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I just emailed the rep that has been trying to sell me on Anatol concerning service issues around the country and why I should even consider buying from them, It will be interesting to hear their response.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
overseas covers a lot of territory! Not all companies are created equal and not being from US is not a good benchmark for who and what they are.
pierre
Why is that then? Just asking as I`m from Europe. The only thing that would worry me is how that company Sroque will be able to deal with a collapse of the Euro.
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Hello, Sorry I have been gone so long, its been a busy couple of months.
Pierre thanks for the heads up on the activity, I will try to answer as many questions as i can.
yes the the techs for the S'Roque are currently Independent or Distributor Techs. they are as follows to my knowledge, California, Pittsburgh Pa (Tech Support Sps), Toronto Canada, and New Hampshire some are fully trained some almost there and some just starting. The Pittsburgh Pa. Tech is a employee of Tech Support Sps and will be on site for the Machine in New Hampshire and the demonstration machine at Tech Support Sps in Pittsburgh Pa. after he will go to Portugal to be fully S'Roqued.
Parts: Tech Support Sps will also be stocking parts for service. the cool thing is many parts can be sourced right here in the USA, even high end parts like plc's and touch screens. S'Roque is all about machines that run and can be keep Running, not becoming a manufacturer for parts , if a part can be sourced quicker in the USA and you back up & running then S'Roque is happy.
Sroque does 24 hr tech service by phone, and there techs all speak multiple languages including English a one of the main ones, we had no problem communicating with them when I was there. S'roque is a 30 year old Company and is a top manufacturer of Automated presses World Wide ( I have heard both #2 and #3 in the world) when I was there I was at shops that had S'roque machines 20 years old running next to machines 1 year old, the manufacturing facility is state of the art.
If you have any questions concerns or are looking for a press please feel free to contact me by private message or email for pricing I really don't want to discuss numbers on the board, its not really the place. But as you have heard already they are very competitive. So Zoo, Socal contact me.
Tech Support Sps is responsible for the First sale of Sroque in the Usa , I did work with Ryan on his purchase and we are as excited for the Install as he is. Nice job Ryan and Alex on fielding questions.
As for Tech Support Sps , the name say's a lot and that is what we strive for not only for Sroque but all of companies we represent. many of you know us already and thank you for the kind words. we look forward to to being your S'Roque connection in the N.E United states.
Alan
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
overseas covers a lot of territory! Not all companies are created equal and not being from US is not a good benchmark for who and what they are.
pierre
I didn't suggest all are bad or even more than one were and I fully agree each are different in respective ways. I am simply curious to his thought process behind his choice after having a bad experience getting support from such a distance.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
When I was deciding, it came down to SRoque and MHM. There was nothing else out there that could really compare apples to apples. When looking at SRoque and MHM they are both from overseas, SRoque has been around longer and I was able to get in touch with 3 owners(only one directly) all of who would not stop raving about how much they liked their machine. Not a single one had had a problem.
If(and I guess when) there is a problem I am not all that worried- I have had some equipment that has a local number and service, but they just say that. So I am used to no support, if that happens to be the case it is not un charted territory for us. I would think it would be hard for them to have poor support considering they don't have a "cheep" or "entry level priced" machine. That in my head(tumble weed blowing across a desert) would mean they would have to maintain good standing with current customers or I would assume it would be hard to continue to sell higher priced/higher end machines. Also keep in mind with the higher end machines chances are they are going to someone that has already had an auto, they are not making the step up from the garage and a table top press. So if you are adding a auto or upgrading, chances are you are going for more features or capabilities- individual off contact, on press flocking, on press foiling, ect. All of this would mean they have to set the bar higher than a company that sells a large number of $20K-$40K machines. I'm pretty sure that I lost almost everyone there.
Guess what I was trying to say is: if they have been around since 1983 selling automatics- higher end ones at that, and are still around doing it today and advancing to another country, chances are they are doing something right.
Go ahead ask me another question, I can probably type out another cluster-f*%$ of an answer before the day ends! ;D
Fair enough. But I don't think a machines price high or not will mean automatically they have good support, I think it's likely they won't be the worst in service so you have that going for you. There are some really low benchmarks out there that should be easy to beat. Best of luck with the machine and keep us in the loop of how it is doing!
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I watched that puppy print and I must say it indexed very smooth. Very little vibration at all with the press. Interesting design.
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So they offer four options for pre-reg? Damn.
If I caught this right, you can get a Sroque machine that's MHM compatible, screen wise?
Very interested to see some pricing at some point.
As far as the "eek it's made in Europe!" response, well, I get that way too but if the machines have been running in Portugal for awhile and are good machines with reasonable support than it's probably no less a risk than going with an MHM.
And look how many folks buy Anatol...talk about rolling the dice on support...or getting a press that works.
They have been running all over the world aside from the US. They are actually the second oldest screen printing machinery company out there if I am not mistaken.
Funny you should say that about Anatol, guess what my other press is.... Would never buy another thing from them again. Well- I might consider a manual if I was in the market. Not much that service can let you down with on one of those! I actually think it is too bad about Anatol, because they CAN make a good piece of equipment- service after the sale is where they need help. Funny thing is, I am pretty sure they know that.
Back to the topic, I think SRoque has stuff all over the world, big in Europe and Africa if memory serves me correctly.
This isn't a drama post at all, I am honestly just wondering.
Given you have had "bad" service from an overseas manufacture, what made you decide to try another one that is even less established than Anatol at least as far as USA goes. I think id have to be concerned at what level of service I could expect if there was some problems.
When I was deciding, it came down to SRoque and MHM. There was nothing else out there that could really compare apples to apples. When looking at SRoque and MHM they are both from overseas, SRoque has been around longer and I was able to get in touch with 3 owners(only one directly) all of who would not stop raving about how much they liked their machine. Not a single one had had a problem.
If(and I guess when) there is a problem I am not all that worried- I have had some equipment that has a local number and service, but they just say that. So I am used to no support, if that happens to be the case it is not un charted territory for us. I would think it would be hard for them to have poor support considering they don't have a "cheep" or "entry level priced" machine. That in my head(tumble weed blowing across a desert) would mean they would have to maintain good standing with current customers or I would assume it would be hard to continue to sell higher priced/higher end machines. Also keep in mind with the higher end machines chances are they are going to someone that has already had an auto, they are not making the step up from the garage and a table top press. So if you are adding a auto or upgrading, chances are you are going for more features or capabilities- individual off contact, on press flocking, on press foiling, ect. All of this would mean they have to set the bar higher than a company that sells a large number of $20K-$40K machines. I'm pretty sure that I lost almost everyone there.
Guess what I was trying to say is: if they have been around since 1983 selling automatics- higher end ones at that, and are still around doing it today and advancing to another country, chances are they are doing something right.
Go ahead ask me another question, I can probably type out another cluster-f*%$ of an answer before the day ends! ;D
Fair enough. But I don't think a machines price high or not will mean automatically they have good support, I think it's likely they won't be the worst in service so you have that going for you. There are some really low benchmarks out there that should be easy to beat. Best of luck with the machine and keep us in the loop of how it is doing!
Ya, I was kinda worried that my mumbling was going to come across the wrong way. The price SHOULD not have a direct relation to service. All I was trying to say is- you can push a lot of $20k machines out the door and not have the best service record, and they will continue to sell based on price. It is a bit more of a challenge if those machines are 2x-5x the price, at that point I would think service/support would have to be present or selling those machines would prove to be quite a challenge... Makes sense in my head, but I may have just reveled my stupidity to everyone! :o
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Just got some pics from Portugal, and I am sorry to boast, but I'm frickin' excited for this baby! This is probably just me- but I have to say Lookin' Sexy!
(http://i845.photobucket.com/albums/ab14/twincitytees/DSC03480.jpg)
(http://i845.photobucket.com/albums/ab14/twincitytees/DSC03481.jpg)
(http://i845.photobucket.com/albums/ab14/twincitytees/DSC03482.jpg)
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That thing is sexy. I saw it at long beach but didn't have time to really watch it run. I am really interested in seeing in in Vegas if I can make it. What was the price for a 10 color??? I may just buy one so I can have a blue and green press in my shop. (Blue and green are my company colors)
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Really there are so many factors that go into your set up, it would be probably best to get a actual quote. Give Bobby a call 647-295-6099
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How come they didn't send a picture of mine being loaded on the boat????
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How come they didn't send a picture of mine being loaded on the boat????
Oh.... You must not of heard, one of the cables on the loading crane snapped, sounds like your crate is at the bottom of the port... :P
Just messing with ya! I probably got pics because I ask for them pretty much weekly!
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Wow 38k for a 6 color. Plus flash, shipping and install.
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Wow 38k for a 6 color. Plus flash, shipping and install.
Hmm seriously? UGH
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Ouch.
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So basically at least $45K? Couple thousand for shipping probably, at least a grand for installation, compressor/chiller and you're printing on a nice machine with good features. I mean that's not the worst I've ever seen but it's certainly not the best. I got some real doozies for quotes when I was looking and there was a 10/14 press, I won't mention any manufacturers, but I think it was around 140K and it was for a press that has had the same basic design and features for the last 20 years with no significan't upgrades!
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That makes it about the most expensive 6 color on the market doesn't it?
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I was thinking the same thing Brandt..
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no, I think a playtex will cost you more over the long run.
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no, I think a playtex will cost you more over the long run.
Well that's true. LOL
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Wow 38k for a 6 color. Plus flash, shipping and install.
which version of the press? they have three models. I bet if you bought a 6 color Challenger III it would be at least the same or more (just using a CIII as an example of a high end press, not implying anything about it).
pierre
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So basically at least $45K? Couple thousand for shipping probably, at least a grand for installation, compressor/chiller and you're printing on a nice machine with good features. I mean that's not the worst I've ever seen but it's certainly not the best. I got some real doozies for quotes when I was looking and there was a 10/14 press, I won't mention any manufacturers, but I think it was around 140K and it was for a press that has had the same basic design and features for the last 20 years with no significan't upgrades!
I"m not sure why anyone would want a ten color machine with fourteen stations but that price is way way way out of line. I know if I shop around I can get a twelve for less than half that. Loaded too.
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Wow 38k for a 6 color. Plus flash, shipping and install.
which version of the press? they have three models. I bet if you bought a 6 color Challenger III it would be at least the same or more (just using a CIII as an example of a high end press, not implying anything about it).
pierre
They don't make it in a 6 color do they? I thought it started at a 12 color.
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Wow 38k for a 6 color. Plus flash, shipping and install.
which version of the press? they have three models. I bet if you bought a 6 color Challenger III it would be at least the same or more (just using a CIII as an example of a high end press, not implying anything about it).
pierre
They don't make it in a 6 color do they? I thought it started at a 12 color.
huh, but you don't know that Sroque's equivalent is not available in 6 colors and I am sure if you wanted a 6/12 CIII Rich would make it happen. The question was, which version of the press was this for? Not all presses are in the same price range. $45K for a 6 color Diamondback would be too much, $45K for an Alpha would be a steal!
pierre
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So basically at least $45K? Couple thousand for shipping probably, at least a grand for installation, compressor/chiller and you're printing on a nice machine with good features. I mean that's not the worst I've ever seen but it's certainly not the best. I got some real doozies for quotes when I was looking and there was a 10/14 press, I won't mention any manufacturers, but I think it was around 140K and it was for a press that has had the same basic design and features for the last 20 years with no significan't upgrades!
I"m not sure why anyone would want a ten color machine with fourteen stations but that price is way way way out of line. I know if I shop around I can get a twelve for less than half that. Loaded too.
We had an 8/12 centurian and it had open stations for 2 flash units and it was much more capable than an 8/10 as far as what we could do on it. It was a true 8 color even with 2 flash units where 8/10's with 2 flashes are only a 6 color. The first 2 years of my printing career were completely contained inside a shop that did everything on an 8/12 and I hadn't really seen many of the other machines or shops at that point. There was a brief time where I thought all presses had 2 open print heads for flashes :)
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Wow 38k for a 6 color. Plus flash, shipping and install.
which version of the press? they have three models. I bet if you bought a 6 color Challenger III it would be at least the same or more (just using a CIII as an example of a high end press, not implying anything about it).
pierre
They don't make it in a 6 color do they? I thought it started at a 12 color.
I am sure if you wanted a 6/12 CIII Rich would make it happen. The question was, which version of the press was this for? Not all presses are in the same price range. $45K for a 6 color Diamondback would be too much, $45K for an Alpha would be a steal!
pierre
Right, but comparing the price of a "custom" offering may not give you the best apples to apples pricing wise. But I get what you are trying to say. Was just pointing out they dont make a 6 color CHIII that I know of.
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So basically at least $45K? Couple thousand for shipping probably, at least a grand for installation, compressor/chiller and you're printing on a nice machine with good features. I mean that's not the worst I've ever seen but it's certainly not the best. I got some real doozies for quotes when I was looking and there was a 10/14 press, I won't mention any manufacturers, but I think it was around 140K and it was for a press that has had the same basic design and features for the last 20 years with no significan't upgrades!
I"m not sure why anyone would want a ten color machine with fourteen stations but that price is way way way out of line. I know if I shop around I can get a twelve for less than half that. Loaded too.
It pays to shop! I know a print show in Atlanta that bought a 12 c/14s loaded
(show special) for $48,000. You can by on International Market for $60,000, or buy it on the USA market for $80,000. It is one of my pet pieves! Different pricing for different customers. Kinda like Viagra $10 in San Diego,$2 in Tijuana.
Why? I have a folder of Invoices left from shops that were closed, compare the
prices paid on like items, and your jaw would drop(machines/supplies).When I retire, maybe before, I might have to post them, to watch some people dance!
I understand "competitive pricing" for certain situations, but "BIG" differences?
I do not like Americans paying more than our friends around the world.
Well, to each his own!
winston
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$38K seems high for a 6 color, but keep in mind as of right now S.Roque does not have a "entry level" press....
I know when we were shopping around when we compared the presses apple to apple the Roque came in a bit cheaper, and still had some features over the CH III that we were looking for. The alignment system was also a plus, as it is quite similar to how the MHM one works. Now, we didn't get the BASIC(name changed to the YOU). I went with the ECO XL. So I was comparing it to the CH III 70. M&R's basic flashes were more expensive than the higher end Roque flashes, and the press just didn't have as many features. I can go back and look at my quotes but, I want to say the YOU was like 20some% less than the CH III. The YOU is more like the Sportsman series from M&R. Unless things have changed, S.Roque will be debuting their new entry level press at Long Beach. I don't know many particulars about it but I would imagine it would have to be in the $20K range. How they are going to do that with how their presses are made I don't know. Seems it would be hard to add pneumatic heads and indexing to one of their machines.
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I again ask...what about support....do you get what you pay for? do you get more? who are the techs? are they SRoque employees or independents?
how are the machines running in the US? how many do they have in production here?
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I again ask...what about support....do you get what you pay for? do you get more? who are the techs? are they SRoque employees or independents?
how are the machines running in the US? how many do they have in production here?
I think those are all valid questions. Problem is, we all have different preferences for the answers. Some will want more features over reliability or service, while other will prefer something else (price for example). . .
pierre
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in response to Socal's question, and Sam you and I have discussed this also :)
S.Roque is the one of the largest Automatic manufacturers in the world , with machines in most parts of the world ( except currently Australia i am told)and have been manufacturing them for 30 years. so naturally they have a team of Tech's that travel all over the world, on installs and service, many of them have been to the shows in North America and you could of met them.
One of them was here for the install at Metro Sports and our display machine.
also I will only speak for our Company, we have one of our in house techs being trained on the Sroque presses, he was on site for the install in New Hampshire and our display machine, he will In Long Beach on the install at that show as well and will soon go to S.Roque International . Tech Support will be stocking parts for service as well.
There is also an independent Tech in the New England area that is learning the ins and outs and install of the machines he was in Long beach last year and on site in New Hampshire.
I am told there is a trained Tech in Toronto Canada as well.
Service is not an issue, this has been very carefully thought out
Hope this helps
Alan
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I again ask...what about support....do you get what you pay for? do you get more? who are the techs? are they SRoque employees or independents?
how are the machines running in the US? how many do they have in production here?
I do not work for them or sell their presses, just keep up on what it going on as I feel I am on the ground level with them in the US. Here is what I know-
By the end of 2012 there will be 4 machines installed in North America, 3 in the US. By the end of Jan. they are looking at 4 additional ones installed in the US, 1 more for our friends to the north. Puts the total North America count at 9 installed.
As for techs currently there are 3 factory certified techs in North America, 1 is in Canada. 4 other techs in the US with training. 2 more independent techs will hopefully be on board by end of January.
That is what I know, seems like more than I learned in all of high school!
When I decided to go with the S. Roque, I did heavy comparisons and price checks. Price is not the only factor, I believe reliability and ease of maintenance or service is huge. Comparing everything you cant accurately apple for apple compare it to a M&R like everyone would like to. There is just too much different about the machines. The best and closest comparison that I made was with the MHM. When comparing against a MHM it is quite easy to go apple for apple, and I have to say the only place the S. Roque was lacking is time/experience in the US.
Much to my disappointment my press has been sitting in it's shipping container for waaaaaay too long. The completion of our addition where it will be placed has ran way over schedule(surprise surprise). Our weather has been a bit off, and the building inspectors locally have a horrible reputation for being "nice" to work with. None of that really matters, what I am trying to get to is we are looking at a install of 2nd week in Jan. or so. I plan on getting video from 4 cameras at 4 different locations of the install, from opening the crates to first shirt off the press. Thinking it may be cool!
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Whether they have a history internationally or not every company still has to start some where. Every single screen print business that posts on these forums had to start some where some how, someone many actually had to take a gamble and use your service. Its good to question what is behind a company but they should not be dismissed only because they are new around these parts.
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in response to Socal's question, and Sam you and I have discussed this also :)
S.Roque is the one of the largest Automatic manufacturers in the world , with machines in most parts of the world ( except currently Australia i am told)and have been manufacturing them for 30 years. so naturally they have a team of Tech's that travel all over the world, on installs and service, many of them have been to the shows in North America and you could of met them.
One of them was here for the install at Metro Sports and our display machine.
also I will only speak for our Company, we have one of our in house techs being trained on the Sroque presses, he was on site for the install in New Hampshire and our display machine, he will In Long Beach on the install at that show as well and will soon go to S.Roque International . Tech Support will be stocking parts for service as well.
There is also an independent Tech in the New England area that is learning the ins and outs and install of the machines he was in Long beach last year and on site in New Hampshire.
I am told there is a trained Tech in Toronto Canada as well.
Service is not an issue, this has been very carefully thought out
Hope this helps
Alan
The New Hampshire machine was installed by Bruno, a factory tech. I was in Portugal at the Factory for training for 10 days. Bruno provided part of the training himself.
We installed another SROQUE in the L.A. area last week, and are installing another in Colorado this week. And have 5 more in in queue.
The factory training is extremely detailed and is not only on machine setup, training is basically building machines with their techs from the ground up from bins of kitted parts to sub assemblies, and then to the final machines, and all the while learning every aspect of how the machines work.
This intense training is provide techs with the needed understanding to debug issues in the field should they arise, and not just to "set up" a machine.
I can assure everyone that service from Ryonet/Sroque is not a concern!
Please feel free to message me with any questions anyone may have regarding Ryonet/Sroque service and support.
Kurtis Van Kampen
SROQUE Installation/Service
kvkampen@ryonet.com