TSB
General => General Discussion and ??? => Topic started by: alan802 on October 15, 2014, 05:51:05 PM
-
Yeah, that's an empty bag of mulch. They want us to use that for their embroidery design.
(http://i485.photobucket.com/albums/rr211/alan802/SRI%20Pics/IMG_20141015_16262_edit_1413408392245_zpszgtwiaj0.jpg) (http://s485.photobucket.com/user/alan802/media/SRI%20Pics/IMG_20141015_16262_edit_1413408392245_zpszgtwiaj0.jpg.html)
-
At least it's big, and sharp. I don't like the fold lines though.
I handle jobs like this this very simply:
I estimate how long it will take, and quote accordingly. Hopefully it's high enough for them to track down whatever files they gave to the bag manufacturer.
-
At least it's high res.
Edit: Doh, Frog beat me to it. ;D
-
It never will impress me anymore the stuff people believe to be their artwork/files/logo.
-
There is a file for that art somewhere already......the bag maker used something....
-
Hey, at least it's for embroidery... digitizer is only using it as a "go by".
Royster, you would think... but I just had a client bring me in a 1/4 sheet of paper with their logo. It is a friend that works for the company and I said "find the art work man.. SOMEONE has that SOME where digitally!" He came back and said "nope, they have a folder in the filing cabinet with a pile of those and that is it." *sigh*
-
At least it's big, and sharp. I don't like the fold lines though.
I handle jobs like this this very simply:
I estimate how long it will take, and quote accordingly. Hopefully it's high enough for them to track down whatever files they gave to the bag manufacturer.
Or high enough to piss them off and go somewhere else.......
-
When asked for their logo file a funeral home once submitted a picture of their front sign....
-
I know we've had it a couple of times where a customer brings in an old tshirt and ask if we can just scan it from there.
-
At least it's big, and sharp. I don't like the fold lines though.
I handle jobs like this this very simply:
I estimate how long it will take, and quote accordingly. Hopefully it's high enough for them to track down whatever files they gave to the bag manufacturer.
Or high enough to piss them off and go somewhere else.......
Royster, over the years, for as long as I can remember, when doing sponsors on backs, dozens and dozens of times, only an invoice for recreating art work provided the incentive needed to open the file cabinet and look for the ad slicks, or nowadays the digital equivalent.
This is not much different. I pointed out in my first reply to this thread that somewhere there is the art file. Some folks just need a reason to look.
-
I know we've had it a couple of times where a customer brings in an old tshirt and ask if we can just scan it from there.
Hey, Some of my best sim process work was done from my scans of a tee shirt (for Universal Studios even). LOL.
-
I used to beg and plead for workable art for sponsors, now i just scan and print. I had one customer say they had a complaint reguarding how bad their logo looked on the shirt compaired to others. My response was they either provided the correct art file or paid the $25 recreation fee.
My all time favorite response is "I could not open or see that file so i deleted it." Yea you just paid 2k plus for your new company logo and you deleted it WOW. Now you are giving me flack for the recreation fee?
-
I know we've had it a couple of times where a customer brings in an old tshirt and ask if we can just scan it from there.
Hey, Some of my best sim process work was done from my scans of a tee shirt (for Universal Studios even). LOL.
I may have got by with one of them but the other had a big grease stain on it.
-
I know we've had it a couple of times where a customer brings in an old tshirt and ask if we can just scan it from there.
we JUST finished a job like this... with tons of little details in the print. Charged the customer $150 for the conversion from the old scan to the new shirt. I'll see if I can find the before and after...
-
I'm always amazed by what people think is art... this bag is better than a faded t-shirt with mostly cracked ink at least. Pre-digital this would be a might PITA.
Steve
-
I use to be blown away when people bring in stuff like that, but not anymore, what I'm blown away about now is they don't expect to paid very much to recreate the art, and if you ask can you get the original art file it's like talking a foreign langue. :o I have come to the conclusion that some of our customers don't value our time at all, it comes for free since we are paying you so much for the shirt (No your paying for my time and work, I'm making maybe a 1.25 off the shirt if that much) is what I feel like telling them. Ok my little rant is over ::)
darryl
-
I use to be blown away when people bring in stuff like that, but not anymore, what I'm blown away about now is they don't expect to paid very much to recreate the art, and if you ask can you get the original art file it's like talking a foreign langue. :o I have come to the conclusion that some of our customers don't value our time at all, it comes for free since we are paying you so much for the shirt (No your paying for my time and work, I'm making maybe a 1.25 off the shirt if that much) is what I feel like telling them. Ok my little rant is over ::)
darryl
"That's fine, we'll wait for you to provide the proper files then we'll book the job. Thank you very much and have a great day." (snort)
Steve
-
I use to be blown away when people bring in stuff like that, but not anymore, what I'm blown away about now is they don't expect to paid very much to recreate the art, and if you ask can you get the original art file it's like talking a foreign langue. :o I have come to the conclusion that some of our customers don't value our time at all, it comes for free since we are paying you so much for the shirt (No your paying for my time and work, I'm making maybe a 1.25 off the shirt if that much) is what I feel like telling them. Ok my little rant is over ::)
darryl
"That's fine, we'll wait for you to provide the proper files then we'll book the job. Thank you very much and have a great day." (snort)
Steve
Ha HA I think I've had a hand full of custy's that have brought in or emailed correct files, you and I know getting correct files from customers is just day dreaming LOL, but we can still wish can't we ;)
-
Well, honestly, it's not the customer's job to know what camera ready art is. It's your job to make it work, whatever they bring you.
Just make sure you charge accordingly for the time that it takes and put it as a line item on the invoice, and if they argue, show them the process. A simple shop tour will educate in a few minutes how much goes in to putting art from a mulch bag onto shirts.
-
Well, honestly, it's not the customer's job to know what camera ready art is. It's your job to make it work, whatever they bring you.
Just make sure you charge accordingly for the time that it takes and put it as a line item on the invoice, and if they argue, show them the process. A simple shop tour will educate in a few minutes how much goes in to putting art from a mulch bag onto shirts.
I see that Scott, as long as we get paid for our skills; we just want them to know that we are professionals, and don't work for free. We educate our customers all the time, as charging for art is a constant battle as seen in this thread. Most are appreciative, in fact, that keeps them coming back. We can recreate anything they bring us, and if they'll pay fine. Just this morning I got 4 jpegs from a customer that usually knows better. I sent her a note asking for .ai or .eps (or .pdf) and she's checking. We usually have to pull a couple of teeth, but it gets done. My earlier comment was based on their not wanting to pay.
Steve
-
If they don't want to pay, they don't get it. Be happy to lose their business because your competitor who gets the job just got screwed.
This ain't Olive Garden. Art ain't breadsticks.
-
Nice analogy Scott....lol breadsticks. Classic
-
My favorite ever was getting a file called: vecterlogo.jpg
-
If they don't want to pay, they don't get it. Be happy to lose their business because your competitor who gets the job just got screwed.
This ain't Olive Garden. Art ain't breadsticks.
LOL, but if lit properly, they could be art!
Steve