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Computers and Software => Business/Shop Management Programs => Topic started by: lastboat on February 24, 2015, 02:03:40 PM
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I wanted to try t-worksmanager software, but he doesn't answer emails or his phone. He hasn't had a post in this forum in 2 years. But I did see that the program was updated sometime last year.
Does anyone use it still and does he support it? Can you get vendor updates for it?
thanks
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why not try something else? There are plenty of options out there that will answer your calls.
pierre
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ugh, I am dealing with all of this right now...after the mess that is T-quoter, we are trying to find a new one and frankly, they all stink in some form or fashion.
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We still use it. I haven't talked to Joe in quite a while, although he usually answer eventually if you call him a couple times.
I don't think he has ever done vendor updates. We've always had to do our own.
But Pierre is right, way better options out there.
thanks
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Fast Manager does updates, but I wouldn't suggest its the absolute best solution. I have considered looking at others.
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I used t-quoter in past, and it was fine, then he sold company and with win7 I haven't gone back, and it wasn't that good really.
What is a good system that doesn't require subscription? In the under $1000 range. Prefer $400-500
thanks
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i feel like t-quoter could have been a great program, but the new company hasn't done squat with it except remove features.
We are leaning towards Impress. It's pricey, but it like t-quoter on steroids.
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Something i've talked about with Chris from Zoo city for a long time. Nothing out there looks great. Everything looks like it was built on and for windows 95.
I'd say Printavo is the best out there, but I haven't really found it to work for our shop just yet. But to be fair I haven't spent a great deal of time with it.
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how much does impress run? i never looked into that one before. It looks great, but i think it only runs on windows. we run almost everything on macs.
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Stay away from T-Works or anything else Joe is working on. His products have a lot of potential to be great, but the support SUCKS and the program is very very buggy. We dumped T-Works back in November, and switched to Printavo. Printavo does lack a few features I'd like to have, but it's so much more reliable, Bruce is really great at customer service, and the program is being updated on a regular basis. Plus it's all web-based!
Just my 2 cents... stay away from T-Works. Get anything else.
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I tried out printavo recently and was really impressed. I had tried it a few years ago and it seemed way too simple and featureless, but it has changed a lot for the better. I even submitted a few change requests (small stuff like spacing on invoices etc) and not only did the guy (bruce I think?) respond instantly, but he even pushed updates NEXT DAY for some of them. I was blown away...
And that was while just trying it, not even being a paying customer. He just seemed to agree if it was a good change he would make it to help everyone.
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impress for us would be about $2100 to install and about $400 a month.
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I keep bringing up TeeCal and just seems like not many others use it. The support is phenomenal and the program does just about everything I can think of (it still needs QuickBooks though, but so the most others, too). It is not perfect, but I am pretty happy with it.
pierre
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I'll admit to having never really looked into any of these software options.
We use a combination of Quickbooks with an elaborate Items list, Google Calendar, and Google Drive.
What are the real benefits of using this software?
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I'd have to second TeeCal as well. It has some issues when it syncs with quickbooks and a couple of other viewing issues with it's reports but it has the bang for your buck from what I've seen.
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The main benefits I see in using printavo in our situation is that it simplifies everything for us. One program, not two or three, and it's still tailored to our industry. I like quick books, google calendar, etc. but when I can get all that I need in one program it just simplifies things.
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That goes for any software that manages an entire shop, not just the one we use. Some programs aren't suited for everyone!
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Commenting on T-works support is a waste of time. It is non-existent!
I still use my T-Works Manager but I'm starting to have some issues.
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I keep trying teecal and I just don't care for it. The simplicity of t-quoter is great...the updates are non-existent. Printavo looks like it will be the best program out there eventually. They need to create add-on modules for it to make it a better program. It's simple, but lacking in some aspects.
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i took another look at teecal(i think the last version I had was a little older). I can certainly see us moving to this one. It's a similar system to T-quoter, but it's actually got support with it.
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We switched this year from Tee Cal to Fast Manager. Tee Cal was nice but every month we were loosing WOs. Fast Manager is not as easy to set up but has better features IMO. I really like the job board, all tickets are right in front of you at any computer and can be updated on the fly.
Chris
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Have you guys tried priceit? I am prob getting off topic now, but what does these others have that price it does not?
I looked at printavo, but seems like priceit blows it out of that water..maybe because im use to priceit..LOL..just seems like priceit can do way more.
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I'm currently using ShopWorks OnSite 8, and the problems that KingScreen & tancehughes are facing would be solve by this company. I'm able to handle everything under one umbrella for example, my sales & Marketing, Order processing, purchasing & inventory, production management, shipping and receiving and the big on Finance & accounting. I handle everything with this single solution no double entry in multiple programs and no paper trail halleluiah! This has solve so many of my problems with tracking and who has what and what has been completed by who with a time and a date stamp, just check them out www.shopworx.com quality speaks for it self.
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shopworx i'm sure works fine, but it seems clunky, a little outdated, and it's pretty pricey.
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@ericheartsu Have you tried the demo and gave it a full assessment prior to coming to this decision. I had to play with 3-4 companies demo before selecting ShopWorks. I made a list with pros and cons and its capabilities and features to see which one fits my company profile the best. Just a suggestion and explaining why I took this avenue over others.
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I've looked at all these programs but on price T-works is best....if it gets updated when windows gets updated...
that said not having a licensing fee every month is good for me but doesn't give t-works the incentive to update...
...there are a few quirky things i see in the program which i'll mention to them but with all programs you have to learn the method
probably going to buy it
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I've looked at all these programs but on price T-works is best....if it gets updated when windows gets updated...
that said not having a licensing fee every month is good for me but doesn't give t-works the incentive to update...
...there are a few quirky things i see in the program which i'll mention to them but with all programs you have to learn the method
probably going to buy it
i've made several suggestions to Joe, and it just doesn't ever really seem like there is any interest there to make those changes.
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Lastboat, it's not a good idea at all. Trust me you will regret. Don't buy simply based on price.
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Terrible customer support lack of desire to make significant updates.
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I purchased T-works a few weeks ago b/c of the features it offers. After emailing twice and calling twice he sent the license key. The description states there is a full range of mockup templates and there are still the 5 that is on the trial. Does anyone know where they are or how to add them?
Also, What other program has the mockup option to show the customer like T-works has? I have been researching for a while, and thought I could get past T-works non existent support as long as I had the program itself I could figure it out.
I am very close to requesting a refund.
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Request the refund
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I purchased T-works a few weeks ago b/c of the features it offers. After emailing twice and calling twice he sent the license key. The description states there is a full range of mockup templates and there are still the 5 that is on the trial. Does anyone know where they are or how to add them?
Also, What other program has the mockup option to show the customer like T-works has? I have been researching for a while, and thought I could get past T-works non existent support as long as I had the program itself I could figure it out.
I am very close to requesting a refund.
good luck, you won't get it. this is how we started using it, because we bought it, it wasn't what it was advertised to be, and he wouldn't give us a refund.
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I purchased T-works a few weeks ago b/c of the features it offers. After emailing twice and calling twice he sent the license key. The description states there is a full range of mockup templates and there are still the 5 that is on the trial. Does anyone know where they are or how to add them?
Also, What other program has the mockup option to show the customer like T-works has? I have been researching for a while, and thought I could get past T-works non existent support as long as I had the program itself I could figure it out.
I am very close to requesting a refund.
good luck, you won't get it. this is how we started using it, because we bought it, it wasn't what it was advertised to be, and he wouldn't give us a refund.
Is that right? we will see. I'm trying it nicely first, and we will see how that goes. I have only had it 13 days.
What do you guys use/what program has the mackup like his does. That is the main of what I liked. I am trying to stay away from the monthly fees but it seems it's the way I have to go,.
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How do you pay for a program like this? If with a credit card or PayPal, won't they come to your aid?
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How do you pay for a program like this? If with a credit card or PayPal, won't they come to your aid?
we paid with paypal, and no they will not help.
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We paid with paypal, I have it in asking them their suggestions. I just emailed him requesting a refund due to lack of letting me know where the 'full range of mockup templates' are and for not answering emails. As well as false advertising. What other programs has the mockup templates/something similar to T-works
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Paypal seems to always side in favor of the crooks, no matter which side of the transaction you are on.
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System crashed on me one too many times. I'm done with that software. The first version I had was pretty great and helped me keep things organized somewhat. I'm working on other solutions now. I currently use Invoice 2 Go, and actually really like it. I can invoice from any of my devices (laptop, phone, tablet). It isn't geared towards screen printing or any specific type of business, so I don't get the same organization I had with t-works. However, this just works. When I get really busy I guess I'll use Google Keep to make a schedule. I print part time though so I don't really need anything that intricate to make a schedule.
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I filed a dispute with Paypal. They specifically stated that their buyer protection is on 'tangable' items vs software. Which I understand, but it still is unsatisfactory situation. Maybe it will out a fire under his a** to answer all my emails.
If not, I will go to my next step...... 8)
Either way, the money has been put on hold (taken out of his account total) until something is done SOOOOOOOOOOOOOOOOO I'm smiling :-X
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Of course, paypal sided with him. I can either grin and bare it for the year or dispute the charge on my card. Guess I will deal with it *sigh* stupid
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i told you! it was the exact same thing that happened to me. in fact i believe there is a very public record of it on this forum.
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Of course, paypal sided with him. I can either grin and bare it for the year or dispute the charge on my card. Guess I will deal with it *sigh* stupid
Whenever I read EULA of a software, I feel like I'm buying rights to listen to song. You can like it or not, and that's about it. You never have any ground to return it because it doesn't perform as you expect it to. There is no such warranty specified in agreement you accepted.
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Of course, paypal sided with him. I can either grin and bare it for the year or dispute the charge on my card. Guess I will deal with it *sigh* stupid
Whenever I read EULA of a software, I feel like I'm buying rights to listen to song. You can like it or not, and that's about it. You never have any ground to return it because it doesn't perform as you expect it to. There is no such warranty specified in agreement you accepted.
Not performing as expected, and not including some specific promised features (additional mock-up templates) are two different things
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Of course, paypal sided with him. I can either grin and bare it for the year or dispute the charge on my card. Guess I will deal with it *sigh* stupid
Whenever I read EULA of a software, I feel like I'm buying rights to listen to song. You can like it or not, and that's about it. You never have any ground to return it because it doesn't perform as you expect it to. There is no such warranty specified in agreement you accepted.
Not performing as expected, and not including some specific promised features (additional mock-up templates) are two different things
In 2006 we bought CMS software for webpage. Deal included free future upgrades with some advanced features being planned. E-mail marketing, forms builder and some more. There was no time frame for upgrades. So in 9 years system only received some minor bug resolving updates.
Maybe T-Works Joe didn't set time when additional mock-ups will ship.
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Of course, paypal sided with him. I can either grin and bare it for the year or dispute the charge on my card. Guess I will deal with it *sigh* stupid
Whenever I read EULA of a software, I feel like I'm buying rights to listen to song. You can like it or not, and that's about it. You never have any ground to return it because it doesn't perform as you expect it to. There is no such warranty specified in agreement you accepted.
Not performing as expected, and not including some specific promised features (additional mock-up templates) are two different things
In 2006 we bought CMS software for webpage. Deal included free future upgrades with some advanced features being planned. E-mail marketing, forms builder and some more. There was no time frame for upgrades. So in 9 years system only received some minor bug resolving updates.
Maybe T-Works Joe didn't set time when additional mock-ups will ship.
Doesn't seem to be the case here as the poster stated:
I purchased T-works a few weeks ago b/c of the features it offers. After emailing twice and calling twice he sent the license key. The description states there is a full range of mockup templates and there are still the 5 that is on the trial. Does anyone know where they are or how to add them?
I am very close to requesting a refund.