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Computers and Software => Computers and Software - General => Topic started by: Frog on April 10, 2015, 04:04:59 PM

Title: Microsoft account needed to get an attachment?
Post by: Frog on April 10, 2015, 04:04:59 PM

What's up with this?
I click on what is supposed to be an attachment, and it goes to an Outlook sign-in page.

What is the client doing that makes this a necessity?

Title: Re: Microsoft account needed to get an attachment?
Post by: royster13 on April 10, 2015, 04:12:06 PM

It is either a place to get a "virus" or whoever sent the email to you tried to attach from their Outlook account rather than saving to their desktop and attaching from there....Probably the latter.....

Title: Re: Microsoft account needed to get an attachment?
Post by: Frog on April 10, 2015, 04:53:44 PM

Quote from: royster13 on April 10, 2015, 04:12:06 PM

It is either a place to get a "virus" or whoever sent the email to you tried to attach from their Outlook account rather than saving to their desktop and attaching from there....Probably the latter.....

A very computer-challenged client with a Hotmail email account.
I was wondering if it was a Hotmail issue, but you think it's something she's doing in Outlook.Either way, a lot of trouble.

Title: Re: Microsoft account needed to get an attachment?
Post by: royster13 on April 10, 2015, 05:46:31 PM

She is trying to attach and attachment that is in her mail box....Just the wrong way to do it.....She needs to save the attachment to her computer and then attach it.....Or just forward the email with the attachment..

Title: Re: Microsoft account needed to get an attachment?
Post by: Fluid on April 11, 2015, 07:45:03 PM

Gotta love the clueless ones.

Richard Reilly - Fluid