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Embroidery => General Embroidery => Topic started by: GraphicDisorder on July 02, 2015, 04:57:00 PM

Title: PLR Electronics
Post by: GraphicDisorder on July 02, 2015, 04:57:00 PM

Anyone use PLR for repairing machine boards here (Embroidery). They quoted me 2 weeks, probably less than 1 he said to repair one of my boards.  It's been over a month and he's just "next week".  "Next Week". 

Title: Re: PLR Electronics
Post by: ebscreen on July 02, 2015, 04:59:52 PM

Same for us. They ended up sending the board back more busted than when it left.

Board level repair is a fine magic. I'd start looking for a replacement....

Title: Re: PLR Electronics
Post by: GraphicDisorder on July 02, 2015, 05:14:58 PM

Quote from: ebscreen on July 02, 2015, 04:59:52 PM

Same for us. They ended up sending the board back more busted than when it left.

Board level repair is a fine magic. I'd start looking for a replacement....

Awesome, so its not just me. 

Title: Re: PLR Electronics
Post by: ebscreen on July 02, 2015, 06:47:05 PM

I got fed up and called them after several months, sounded like I woke someone up.

Title: Re: PLR Electronics
Post by: GraphicDisorder on July 02, 2015, 08:40:20 PM

Quote from: ebscreen on July 02, 2015, 06:47:05 PM

I got fed up and called them after several months, sounded like I woke someone up.

Called several times myself.  Today first time I got a person who wasn't the tech.  She was lost. 

Title: Re: PLR Electronics
Post by: BorisB on July 03, 2015, 03:37:17 AM

same here. They have my Tajima board for two month, with close to no information on status. Any alternative for board repair?

Title: Re: PLR Electronics
Post by: mooseman on July 03, 2015, 09:47:29 AM

Never used this guy but someone I used to knew who had a large embroidery operation said he was pretty good.
If you go there you might post your experience
http://www.masis.com/ (http://www.masis.com/)

mooseman

Title: Re: PLR Electronics
Post by: GraphicDisorder on July 03, 2015, 10:02:08 AM

I will start calling 3 times a day on Monday.

Title: Re: PLR Electronics
Post by: BorisB on September 10, 2015, 01:53:58 PM

Any luck with PLR? I get no reply.

Title: Re: PLR Electronics
Post by: ebscreen on September 10, 2015, 02:19:29 PM

And on that note, does anyone know of an actual embroidery circuit board repair place? We have a SWF collecting dust.

Title: Re: PLR Electronics
Post by: GraphicDisorder on September 10, 2015, 02:27:01 PM

I finally got mine back BTW, but I had to bother them for about a week.  Machine works like it should so they do good work, just terrible customer service/too busy.

Title: Re: PLR Electronics
Post by: BorisB on September 10, 2015, 02:53:47 PM

Quote from: ebscreen on September 10, 2015, 02:19:29 PM

And on that note, does anyone know of an actual embroidery circuit board repair place? We have a SWF collecting dust.

I just bought refurbished one from sewmanyparts.com

Will see if it works.

Title: Re: PLR Electronics
Post by: cleveprint on September 11, 2015, 11:56:50 AM

something must be in the air with these embroidery boards. our tajima crapped out the other day and we can't find a replacement anywhere. we literally got it working by smacking the side of the control board, haha. but obviously thats not a long term solution. we are sooner or later going to be in the market for one with more heads, now might just be the time.