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Computers and Software => Computers and Software - General => Topic started by: Dottonedan on November 21, 2015, 05:41:26 PM
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I happen to have a friend here visiting and staying at my house for a few days. He's a pastor of an orphanage in India. He was going to shut down the lap top and it said do not shut down. 187 updates need to be completed. So he let it update.
Now is will not start. We took it to another friend of ours who supposedly got it back to a point where we can do a complete re install. We have os 7 to update with and have the key# that goes with that.
Then we were to download an offline file of os10 free update. We have that saved to a jump drive.
We were told to start the windows 7 install, and then let the 10 start after.
Currently tho, we cannt get the lap top open enough to start any process of install. It's an Acer. It just says it did not start correctly and re clicked on re start. It just spins and spins doing nothing.
Thoughts or correct process?
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Is someone has a few min, my number is 407-922-0664
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A friend that got it back to a place to do a complete reinstall? Some friend...
Should be at a place to do a reinstall at any point as long as it powers on.
I would have used the Win 7 install disk to attempt a start up repair. If that didn't work there are other tools on the disk that you can try to resolve the issue.
Also, I recommend staying away from 10 for a little longer.
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A friend that got it back to a place to do a complete reinstall? Some friend...
Should be at a place to do a reinstall at any point as long as it powers on.
I would have used the Win 7 install disk to attempt a start up repair. If that didn't work there are other tools on the disk that you can try to resolve the issue.
Also, I recommend staying away from 10 for a little longer.
Dan, what disk does he have with him? I wonder if folks ever carry the original disks with them when they travel with their portable computers.
I seem to remember laptops not always having the actual Widows Disk, but do have their own disk with both the OS and recovery tools.
DFrom the initial post, you mention the key#. Is that the extent of what he has from the specific machine?
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Squeegee, that's the thing. It was not starting up at all. Not able to boot into using the CD drive as the top priority.
Ha! Sorry, I fell asleep while typing that up. Lol. Not feeling well. Anyhoo, it wasn't able to boot at all into safe mode or any mode. Just kept spinning and spinning. My friend (an hour before leaving for camping with his family) got us to the point of being able to get it turned on and switch to CD DRIVE to load.
Now, our issue is that the os 7 I have does not have the right drivers and has 5 partitions yet we are supposed to have only one. My CD does not work.
We called Acer tech support since its 1 month old and We need to call bavk Monday because it was purchased overseas so we must call their international support (supposedly).
More than likely, we need to download a specific os7 with the right drivers and somehow set up the correct numbers of partitions. Currently, all partitions are under 300mb and I'm told we should have one large one.
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The number of partitions is not related to any drivers.
The only thing that will determine the partitioning is the recovery image set up by the manufacturer.
By default, a new install of Win 7 should have an approx 100 MB system partition and the remaining hard drive space as the C: partition.
Anything different than that needs to be determined by the user doing the install of the OS.
Without seeing the system I would guess there is a recovery partition. Even if you cant get it to boot you should be able to get to the recovery/management tools.
I would also recommend not introducing another vein of variables by trying to install Win10 until he is sure the system is back to where he needs it. Even then, I suggest waiting on 10 for a little while longer.
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These usually come with their own recovery disk (often also contains the OS rather than an actual Microsoft disk)
That notwithstanding, Acer includes all of this living on the machine.
Check this out
http://acer--uk.custhelp.com/app/answers/detail/a_id/3068/session/L2F2LzEvdGltZS8xNDQ4MzgyMTczL3NpZC94WW9VZmpDbQ%3D%3D (http://acer--uk.custhelp.com/app/answers/detail/a_id/3068/session/L2F2LzEvdGltZS8xNDQ4MzgyMTczL3NpZC94WW9VZmpDbQ%3D%3D)
Even if this doesn't help, they seem to have a lot of other info on their site
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These usually come with their own recovery disk (often also contains the OS rather than an actual Microsoft disk)
That notwithstanding, Acer includes all of this living on the machine.
Check this out
[url]http://acer--uk.custhelp.com/app/answers/detail/a_id/3068/session/L2F2LzEvdGltZS8xNDQ4MzgyMTczL3NpZC94WW9VZmpDbQ%3D%3D[/url] ([url]http://acer--uk.custhelp.com/app/answers/detail/a_id/3068/session/L2F2LzEvdGltZS8xNDQ4MzgyMTczL3NpZC94WW9VZmpDbQ%3D%3D[/url])
Even if this doesn't help, they seem to have a lot of other info on their site
My accountant, an avowed PC user, is buying a Mac because of Windows 10, she says she hates what MS is doing, she feels they are doing things to her computer she would not normally let them do, for instance, removed her security and replaced it with their own. Our office machine is running 8 and we keep getting the update notices, but are afraid to upgrade until it settles down... I'll keep seeing what youse guys write...
Steve
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I just got a laptop for my son for Christmas. It was running 8.1, and he immediately took the plunge to 10 and loves it!
On the negative side, he said that it took quite a while, and some internal Microsoft component thingie buggered up his newest version of itunes.
He has since worked that out, and says he loves it!
As described, it seems to me a blend of the best of 7 and 8.1. And, with a touchscreen on his computer, I guess it is even cooler since that's the way folks play on their pads.
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I think 10 will be better than 8 but will be hard to get most of those content with 7 to switch.
Ain't broke, don't fix.
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FWIW, you should be able to install 10 with a win7 key.
http://www.zdnet.com/article/next-big-windows-10-release-will-ease-activation-hassles/ (http://www.zdnet.com/article/next-big-windows-10-release-will-ease-activation-hassles/)
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I'm not interested in 10 at all. Or 8 for that matter. I'm on board with Gilligan on the whole "if it ain't broke" idea.
I am an Armslist user for gun sales/trades and they've implemented a new interface. ITS. JUST. AWFUL. I imagine an unassailable, self assured 20-something egghead who convinced the ownership his new whizbang interface would have folks flocking to Armslist with their ad monies. But users are leaving in droves, me included.
I've finally just gotten comfortable with 7 after a long time love affair with XP. We still have one workstation on XP (my wife's) and am DREADING having to upgrade that one when the time comes.
My server is just a 7 box with a hardware managed Raid (raid 1, I think [two mirrored drives]) and updates are turned on. So it is constantly pestering me to upgrade to 10. Most of my other boxes have updates turned OFF.
I'd like to see an update from Dan on his current opinion on 10 though. If there was another thread, I missed it.
I've got some expensive legacy software that does most things okay in 7, but one particular process often crashes the program. If it worked okay in 10, I might add a 10 bootdisk on my workstation, which is multi-boot.
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I have an 8 laptop (strictly for the sake of having an 8 machine since I need to know how to work all these things) and I'm thinking about updating it to 10 since I need to "learn" 10 better and plus I hate that laptop with such a passion and the OS is a huge influence in that hate. ;)
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For what its worth, I bought 2 laptops somewhat recently. One a lower-end Asus and another slightly pricier Toshiba. One had 8.1 and I upgraded to 10 (big mistake). The other had 10 preinstalled. Annoying and similar issues with both.
Problems such as all desktop items disappearing which required restarts (sometimes multiple restarts), Chrome refusing to launch, difficulty connecting to all networked devices, BSOD when connecting an external monitor or simply not recognizing it, along with other mishaps.
Both systems needed to be rebuilt from scratch. Since then, I've had only minor problems such as some icons changing to generic white boxes and I continue to have network device connectivity issues on and off. Once rebuilt and all apps back to a functional status, created a restore point and backed up both.
The most stable Windows system I own is an old Dell tower running Vista (believe-it-or-not) which I turned off all updates after the initial service pack install. Oh, that and a very old Dell tower running XP. Can't kill that thing.
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<snip> The most stable Windows system I own is an old Dell tower running Vista (believe-it-or-not) which I turned off all updates after the initial service pack install. Oh, that and a very old Dell tower running XP. Can't kill that thing.
Steve, that doesn't surprise me much. (Well...maybe Vista) I just don't see the need to upgrade my stuff as long as everything works like I want. And with Windo$e "updates" running, it seems to me, that stuff gets broken everytime I do one. YMMV, and I don't recommend turning them off, but I usually do.
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Steve, that doesn't surprise me much. (Well...maybe Vista) I just don't see the need to upgrade my stuff as long as everything works like I want. And with Windo$e "updates" running, it seems to me, that stuff gets broken everytime I do one. YMMV, and I don't recommend turning them off, but I usually do.
I'm also a little shocked at how stable that Vista machine has been over the years. Windows 10 is brutal with updates. They never end and many are enormous. I was never a fan of habitual updates and usually restricted them as once all is running smoothly, why throw a monkey wrench into it?
I have a Lenovo desktop with Windows 8.1 that runs like a champ. That machine will never sniff 10.
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Some people have had amazing luck with a Vista system.
Most, not so much.
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I've been reading this thread and am going to add my 2 cents.
There was a time that I used to build my own pcs, install windows, etc. etc. etc.
I guess I've just gotten too old.....or they started changing things faster than I could keep up with. So my son, who lives and breathes IT now does all I need done when I can get his time.
Anyway, here's my story on 7 and 10.
I went on 10 a bit before Thanksgiving and all in all it's been fine. We first did a 10 upgrade and about 99% of things worked. The one thing that did bite me was I lost and could not install a working driver for my HP9800 (even though there was one before the upgrade) rendering it useless unless i swapped drives to boot up on a backup copy.
The reason I was not wild about a fresh install was the usual PITA to reinstall all my software and applications. Anyway, this last weekend, I got a new fresh SSD drive (we only use SSDs of about 80 Gigs since nothing but programs and Win is essentially on it and they are really affordable in that size) and my son installed a fresh copy of 10 and it works fine. It automatically installed drivers for the HP9800, which the upgrade would not even let him download new drivers from HP. HP9800 prints fine now.
What we found was that you could download a latest copy of 10 and roll forward where it recognized the exiting 7 and installed. No key entry asked for. You can also start fresh and install a new version of 10 on a new drive using a 7 key, which someone mentioned above. In our case, however, on the first go-around, the upgrade to 10 posted a registration somewhere on a MS server so that doing the fresh install, with the original upgrade drive sitting out on the desk, 10 installed and the MS server recognized that we had already installed and knew the registration so it went right on through and automatically re-registered.
My son says, notice it's not me, that as long as users are happy with 7, or 8 and apply the updates, MS is still supporting so should not have any issues with vulnerabilities.
According to my son, MS optimized Win 10 and it runs much better using less hardware and resources.
For now, I have to say 10 is up and running and is working fine.
The IE browser was replaced by MS Edge, but you can still get a normal IE loaded if you like the feel better than Edge. I have both on the task bar and actually use the original IE for logging in remotely to work. For normal surfing I use Firefox.