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General => General Discussion and ??? => Topic started by: mk162 on October 11, 2011, 10:00:22 AM
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So we need a service call on our clothes dryer at the house. The belt is broken, do they carry new ones on the truck? No. It's under warranty, so I am not messing with it. Parts and labor for 4 years. So now that they know what is wrong, they will set another schedule to come back out. Meanwhile, I am out of underwear.
Then I get a call from our phone company that I am looking to cancel service with and they claim that my whole contract renewed when I changed mobile phones. Not just the mobile end of it. Stupid effers...I'll get out of it, but I feel like Kyle agreeing to the terms and conditions of the iTunes store.
Then I get an email from a customer that is a PITA every year saying the back print on their shirts looks bad. It looks just as good/bad as what you sent to me. Usually it's an email about missing shirts, but this year I let her know that her order was quadruple checked for accuracy..normally it's triple. They always add new students or the teachers put the wrong size down on the sheet, but somehow it's always my fault. Heck last year they even claimed I shorted them an Adult XL in one of the colors...the kicker is they never ordered one. When I replied to her email, I never heard back...funny.
I just hope the day doesn't get worse.
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My day started with a crappy JPEG file that a church "borrowed" somewhere online for a shirt they want me to print cheap.
(http://s2.postimage.org/jl852c36j/image.jpg)
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My day started with a crappy JPEG file that a church "borrowed" somewhere online for a shirt they want me to print cheap.
([url]http://s2.postimage.org/jl852c36j/image.jpg[/url])
Print the shirt cheap and charge the hell out of the art.
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I love the customers that try to blame something on you and when you forward their own email back to them proving it was their mistake they never reply nor apologize. I really really hate them!
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We always have problems with this customer. If it's not sizes, it something else. What a pain.
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I can't print that mess even if I wanted too...
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I know how that goes. Is it copyrighted? Or just really bad quality?
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Bad file, the actual file is 96 res 5x4 inches. They want it stretched to 13 x18.
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Can it be recreated? I know churches usually have ZERO budget
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I approved it but I didn't read it.......can you take the shirts back and fix or replace since it's half your fault?
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Can it be recreated? I know churches usually have ZERO budget
I'm not that talented...
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The url of the missing pic in your post shows an image much bigger than 5x4
Still may be copyright issues of course
http://postimage.org/image/1v6ghapb8/full/ (http://postimage.org/image/1v6ghapb8/full/)
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Helps if I look at the file. Yeah, it's probably a copyright issue, but it's also a really tough print and I am sure they don't want to pay for it.
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Send that out for DTG on dark save the headache.
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Got ya beat for yesterday.
Pump for the sinks took a dump (it's been going strong for 7 years at 10' head) can't do anything with water.
New pump,
DSL service intermittently cutting out,wondering if the recent rain is getting in somewhere. AT$T is the wor$t.
Buy new router/modem anyways, but that ain't the problem.
Reverse switch on the mixing drill breaks, can't remove jiffy mixer without the chuck key, long since missing.
Buy new drill.
Cutter on the Epson no longer completely cuts film, need a new one.
Random (and boy do I mean random) walkin guy (second at this location ever, we don't do walkin) completely out of
breath wants our minimum order with either 2 color changes or shirt color changes. State our minimums he fights
and then he decides to SIT AND THINK ABOUT IT while I'm dealing with all of the above. (sorry Andy!)
Just popped a screen right before production on a 1000 piece order. Of course it's waterbased so prepping the new
one will set us back an hour or so in drying, and even that is cutting it close.
Can't put another job on press because UPS shipments over the sierra's from Sanmar are getting delayed due to snow.
Ain't it grand!
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HAHA, anytime I am having a bad day, somebody else's is worse. Luckily our work is evenly divided between departments right now, so that takes a lot of stress off me(the overflow guy).
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just ran 85 discharge prints due tomorrow and they all SUCKED. . the blue looked like garbage. . .so pissed, so I just reorder 85 shirts. . .could be worse so I gotta learn from it. . .
this morning -we got our dryer shipped to our new building. . should be about an hour process at most. . .Tractor Trailer is lost, shows up an hour late -no biggie. . .thought it was on a flatbed. . nope. . .we show up to the new building - they are black topping the entire driveway = NO LOADING DOCKS for me. . sonofabitch. . .ok, let's go grab the forklift. . .NOPE. . fker had a broken wheel, won't be fixed for another few hours. . .driver is getting a little pissy because he has to split. . .go to unload the thing and the casters it was put on. . yeah, I know. . .they were all bent sideways so I can't roll it to the end of the trailer. . .called up a towing company, they came in and saved us. . 3 hours later. . .done. . .
AND we are potty training my daughter. . .my wife is going NUTS right now . .and we have a newborn. . .and my business partner has pneumonia. . . so I am working on signs and screens. . .I'm so freakin tired I can't see. . .but I ain't dead or in jail so we are all ok. . .
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just ran 85 discharge prints due tomorrow and they all SUCKED. . the blue looked like garbage. . .so pissed, so I just reorder 85 shirts. . .could be worse so I gotta learn from it. . .
this morning -we got our dryer shipped to our new building. . should be about an hour process at most. . .Tractor Trailer is lost, shows up an hour late -no biggie. . .thought it was on a flatbed. . nope. . .we show up to the new building - they are black topping the entire driveway = NO LOADING DOCKS for me. . sonofabitch. . .ok, let's go grab the forklift. . .NOPE. . fker had a broken wheel, won't be fixed for another few hours. . .driver is getting a little pissy because he has to split. . .go to unload the thing and the casters it was put on. . yeah, I know. . .they were all bent sideways so I can't roll it to the end of the trailer. . .called up a towing company, they came in and saved us. . 3 hours later. . .done. . .
AND we are potty training my daughter. . .my wife is going NUTS right now . .and we have a newborn. . .and my business partner has pneumonia. . . so I am working on signs and screens. . .I'm so freakin tired I can't see. . .but I ain't dead or in jail so we are all ok. . .
You win.
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Touche Homer.
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It would seem, this type of thing has been going on for quite a while....Marvin Rainwater even wrote a song about it.
SO YOU THINK YOU'VE GOT TROUBLES
(Rainwater)
MARVIN RAINWATER (M-G-M 12412, 1957)
So you think you've got troubles
The more you try the worse you get
So you think the world don't like you
Well brother, you ain't heard nothing yet
My car sounds like an old tin can
My wife went off with another man
And I strained a muscle of my fishing hand
My income tax is due
Now I lost my money in a poker game
And I think my left leg is a-goin' lame
My brother asked if I'd change my name
And that's what I think I'll do
My doctor told me not to smoke
Drink nothing stronger than a coke
I'm not even supposed to hear dirty jokes
For I'd laugh and strain my heart
I had every illment known to man
From the African mumps to a dishpan hand
I lost every race that I ever ran
I didn't even get a start
So you think you've got troubles
The more you try the worse you get
So you think the world don't like you
Well brother, you ain't heard nothing yet
Now some people call me a pessimist
They say that I oughta make the best of this
Well, maybe I am a pessimist
That's something that I wouldn't know
But one thing I do know, I'll tell you right now
I'm a-milkin' the wrong end of this old cow
There's to many wrinkles in this boy's brow
That stuff has got to go
So you think you've got troubles
The more you try the worse you get
So you think the world don't like you
Well brother, you ain't heard nothing yet
So I put me a bar in the back of my car
And drive myself to drink!
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My day started with a crappy JPEG file that a church "borrowed" somewhere online for a shirt they want me to print cheap.
([url]http://s2.postimage.org/jl852c36j/image.jpg[/url])
Print the shirt cheap and charge the hell out of the art.
Yes, charge the hell out of it. Don't need the hell in it.
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Today I was working on a Mariah gas dryer....
Replacing a blower...
The customer thought I was gone...
I wasn’t...
She turned it on while my hand was inside of the squirrel cage... :o
I still have all of my fingers, so I guess it was a Good day ;D
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Today I was working on a Mariah gas dryer....
Safety is never funny.. Power disconnect at the breaker next time.
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Today I was working on a Mariah gas dryer....
Replacing a blower...
The customer thought I was gone...
I wasn’t...
She turned it on while my hand was inside of the squirrel cage... :o
I still have all of my fingers, so I guess it was a Good day ;D
http://www.northernsafety.com/safety/safety-maintenance/lockout-tagout-security/lockout-tagout-safety-centers-kits/lockout-tagout-safety-kits (http://www.northernsafety.com/safety/safety-maintenance/lockout-tagout-security/lockout-tagout-safety-centers-kits/lockout-tagout-safety-kits)
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Today I was working on a Mariah gas dryer....
Replacing a blower...
The customer thought I was gone...
I wasn’t...
She turned it on while my hand was inside of the squirrel cage... :o
I still have all of my fingers, so I guess it was a Good day ;D
Sorry Dude, but this one is 100% down to you. Not using a safety lockout is one of those save a little time “short-cuts” that nearly got you badly cut.
There used to be a guy around these parts who was always offering to train you on how to be a better Technician.
Maybe you should consider joining his JEDI Academy after all.
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Today I was working on a Mariah gas dryer....
Replacing a blower...
The customer thought I was gone...
I wasn’t...
She turned it on while my hand was inside of the squirrel cage... :o
I still have all of my fingers, so I guess it was a Good day ;D
ours has a spot for a lockout on the power switch - i put a tag on that, plus i put a lock on the circuit breaker.
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we all get those days when schiznit flows full force down the pipe line that you are standing at the end of.
this usually helps me handle the schiznit, listen & read..........Van Halen-Right now (http://www.youtube.com/watch?v=rMV-fenGP1g#)
mooseman
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Wow... Didn’t expect all of that.
Thanks guys, all good advice!!
Believe me that won’t happen again, I try to learn from my mistakes, and I like having all of my appendages...
Maybe you should consider joining his JEDI Academy after all.
Ouch... No thanks, I knew that, just didn’t do it!!
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Brannon I didn't have an OSHA approved lockout/tagout this morning but when I was working on a blower motor I put good ole white duct tape across the breaker and a "NO MOESTE" sign on the breaker cover. Then basically barricaded it so no one could even get to it.
Old school comfort!
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Brannon I didn't have an OSHA approved lockout/tagout this morning but when I was working on a blower motor I put good ole white duct tape across the breaker and a "NO MOESTE" sign on the breaker cover. Then basically barricaded it so no one could even get to it.
Old school comfort!
1910.147(c)(3)(ii)
In demonstrating that a level of safety is achieved in the tagout program which is equivalent to the level of safety obtained by using a lockout program, the employer shall demonstrate full compliance with all tagout-related provisions of this standard together with such additional elements as are necessary to provide the equivalent safety available from the use of a lockout device. Additional means to be considered as part of the demonstration of full employee protection shall include the implementation of additional safety measures such as the removal of an isolating circuit element, blocking of a controlling switch, opening of an extra disconnecting device, or the removal of a valve handle to reduce the likelihood of inadvertent energization.
tony - looks like your barricade was OSHA approved
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Gawd, I love the lawerly BS in there. There are easier ways of saying that in fewer words.
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Gawd, I love the lawerly BS in there. There are easier ways of saying that in fewer words.
haha -my mind starts to wander after the first sentence. . .In demonstrating that a level of safety is achieved in the tagout program which is equivalent to the level of . . huh I wonder what I will have for lunch today. . .
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Gawd, I love the lawerly BS in there. There are easier ways of saying that in fewer words.
you should see my lockout/tagout program - i specify which breaker panel, breaker number, air valve location, equipment name and serial number. i specify which lock is used and what type of lockout to be used. if there are more than one source of energy, i wrote which steps to take in order to confirm that its properly locked out.
four auto presses, two gas dryers, five quarts flashes, one IR flash, two air compressors, one air dryer, three air tanks, three heat presses, two folding machines, one IR dryer, three embroidery machines, two exposure units, one ink shaker... plus some stuff i might have forgotten. just when i thought i was finished, i would walk around and find something else that could be locked out. the whole program is in a three ring binder.
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HAHA, i do the same thing, it's like so many words are crammed together that really don't need to be.
Oh and that same customer from earlier responded that we sent the wrong sizes for one of the classes. Even though they were ordered correctly, checked in, checked in after the fronts were printed and then checked back out before boxing, they were still wrong...I don't think so.
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Gawd, I love the lawerly BS in there. There are easier ways of saying that in fewer words.
you should see my lockout/tagout program - i specify which breaker panel, breaker number, air valve location, equipment name and serial number. i specify which lock is used and what type of lockout to be used. if there are more than one source of energy, i wrote which steps to take in order to confirm that its properly locked out.
four auto presses, two gas dryers, five quarts flashes, one IR flash, two air compressors, one air dryer, three air tanks, three heat presses, two folding machines, one IR dryer, three embroidery machines, two exposure units, one ink shaker... plus some stuff i might have forgotten. just when i thought i was finished, i would walk around and find something else that could be locked out. the whole program is in a three ring binder.
Duane Good!
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Gawd, I love the lawerly BS in there. There are easier ways of saying that in fewer words.
you should see my lockout/tagout program - i specify which breaker panel, breaker number, air valve location, equipment name and serial number. i specify which lock is used and what type of lockout to be used. if there are more than one source of energy, i wrote which steps to take in order to confirm that its properly locked out.
four auto presses, two gas dryers, five quarts flashes, one IR flash, two air compressors, one air dryer, three air tanks, three heat presses, two folding machines, one IR dryer, three embroidery machines, two exposure units, one ink shaker... plus some stuff i might have forgotten. just when i thought i was finished, i would walk around and find something else that could be locked out. the whole program is in a three ring binder.
Dizzle send me an e-mail if you like.............gotta show you pic of my compressors, holding, tank, dryers, coolers etc. The most awesome install I've ever seen.
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My pops was working in the drop ceiling of an office building. Electrician was doing some work on the lights as well
and had the breaker tagged out. Janitor guy came along and was trying to figure out why the lights in another area weren't working.
(You can see where this is going)
Pops got hit with 277 or whatever that voltage they use for banks of flourescent lights is. Magnetized to it, on a ladder, he fell back
and passed out. Woke up several hours later with an insane headache and a melted wedding ring.
I like barricading the panel better. And yes, multi-lingual is important.
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Just ordered one of those kits. Yesterday one of the knuckleheads turned the press on while I was under it greasing some of the cam bearings. Glad I still have pretty quick reflexes lol.
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Many years ago I was working on an air-cooled VW Van. I was on top of the engine (if you don't know, they were rear-engine/rear-wheel drive) and one of the dealerships salesmen got in the van and started it up to drive away. Not one of my "happy-place" memories.
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My pops was working in the drop ceiling of an office building. Electrician was doing some work on the lights as well
and had the breaker tagged out. Janitor guy came along and was trying to figure out why the lights in another area weren't working.
(You can see where this is going)
Pops got hit with 277 or whatever that voltage they use for banks of flourescent lights is. Magnetized to it, on a ladder, he fell back
and passed out. Woke up several hours later with an insane headache and a melted wedding ring.
I like barricading the panel better. And yes, multi-lingual is important.
a friend of mine is an electrician - one of his coworkers has a similar story - his boss didnt want to/couldnt lockout the lights in the drop ceiling, my friends coworker got hit with 277v, and had to kick the ladder out so that he could let go of the tool that hit the electricity. he took down the entire drop ceiling when he and the ladder fell. - oh, it was during normal business hours and the office staff was working at the time.
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Yeah, so now I did an update on my logitech wireless keyboard and now when i press the inbox button, it opens up another instance of outlook. It changed all of my settings and the software to change the settings crashes when I try and open it.
I am about ready to get a new keyboard.
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a friend of mine is an electrician - one of his coworkers has a similar story - his boss didnt want to/couldnt lockout the lights in the drop ceiling, my friends coworker got hit with 277v, and had to kick the ladder out so that he could let go of the tool that hit the electricity. he took down the entire drop ceiling when he and the ladder fell. - oh, it was during normal business hours and the office staff was working at the time.
Last thing my pops remembers is thinking "I have to fall backwards" to break the hold. It was on a weekend.
Has trouble making new memories now. Electricity is some weird crap.
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Last thing my pops remembers is thinking "I have to fall backwards" to break the hold. It was on a weekend.
Has trouble making new memories now. Electricity is some weird crap.
And that's why I don't play with the juice.. I know me, and the last thing you want me doing is wiring anything other than basic black/white/green 110 wiring.
SO.. what was a rough day to begin with.. after a morning of dealing with my best repeat customer, who now wants 1's and 2's shirts per the 6 designs he has now, and getting him to understand that NO i can't print 1 or 2 shirts of each of your designs and do all the color changes. When you had 2 designs and 48-60 shirts per order, it was good. Now I no longer profit from your 12 pc orders so you're going to have get a minimum of 6 shirts per design, sorry but I don't care if your customers have to wait another week for their shirts, I can't print this few anymore.. well I'll have to think about that John...
As the day moves on I was making some normal and cold calls. I just got off the phone with a customer about an hour ago.. we speak for a few mins where I tell her what I can do and how long I've been doing it. We talk about shirts and artwork.. my 9 month old daughter wakes up from her nap, and not instantly seeing me.. goes into her shrill wake the dead cry.
"is that a baby I hear crying?.." yes, I'm a home based printer so I can stay home with my kids.. "I'm sorry, we only deal with professionals.." Click!
I've yet to pick up the call sheet after that one.. it shook my foundation pretty good.
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I've had an overwhelming, positive response for being home based. There have been three folks who turned around and never came to the door when they saw the building, and another three or four who I don't think even made it that far, but geez, put in perspective, six or seven prejudiced jerks in 23 years is pretty damn good!
Then there are about the same number of folks scared of dogs who refused to come in (even though the dogs have always been behind a gate.) That would have been the case in any building.
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A few weeks ago I was cleaning our I-Screen and touched the capacitors with my forearm. Threw me against the wall . Won't make that mistake again lol.
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jsheridan, that is a tough one. The best response is that you bring your daughter to work. We brought ours to work for a while and still do on occasion when we need to. At 2 though, she is tough to corral.
And just because you are a home based printer doesn't mean you aren't professional. Some people's perceptions are out of whack.
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John-man - brush it off, you don't need some chick on the phone you never met telling you who's professional or not. I bet you could print circles around 3/4 of the jokers in this industry, myself included. Hold your head up and know you have to get back on the phones to feed your family. I take some stuff personal too and it's bad business, but I am an emotional guy, sometimes I get down and out too on stupid things like this. And that's what it is, pure ignorance. SHE just lost a great contact - not YOU. . .it's a new day and we're sick of kraft dinner. . .get to it.
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Homer, well said. 3 cheers for Quasimodo! HEEP-HEEP HOORAY! HEEP-HEEP HOORAY! HEEP-HEEP HOORAY!
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Last thing my pops remembers is thinking "I have to fall backwards" to break the hold. It was on a weekend.
Has trouble making new memories now. Electricity is some weird crap.
And that's why I don't play with the juice.. I know me, and the last thing you want me doing is wiring anything other than basic black/white/green 110 wiring.
SO.. what was a rough day to begin with.. after a morning of dealing with my best repeat customer, who now wants 1's and 2's shirts per the 6 designs he has now, and getting him to understand that NO i can't print 1 or 2 shirts of each of your designs and do all the color changes. When you had 2 designs and 48-60 shirts per order, it was good. Now I no longer profit from your 12 pc orders so you're going to have get a minimum of 6 shirts per design, sorry but I don't care if your customers have to wait another week for their shirts, I can't print this few anymore.. well I'll have to think about that John...
As the day moves on I was making some normal and cold calls. I just got off the phone with a customer about an hour ago.. we speak for a few mins where I tell her what I can do and how long I've been doing it. We talk about shirts and artwork.. my 9 month old daughter wakes up from her nap, and not instantly seeing me.. goes into her shrill wake the dead cry.
"is that a baby I hear crying?.." yes, I'm a home based printer so I can stay home with my kids.. "I'm sorry, we only deal with professionals.." Click!
I've yet to pick up the call sheet after that one.. it shook my foundation pretty good.
I got that a few times or worst yet people think your hurting for business so they try to haggle you down. Looking back though It feels and looks more professional being out of the house. My wife never liked the idea of strangers coming over,my kids think that anyone that visits is a friend of ours and it's ok to jump up on laps.
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My parents ran this business out of the house...until green ink showed up in the dishwasher. That was a sign it needed to end.
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My parents ran this business out of the house...until green ink showed up in the dishwasher. That was a sign it needed to end.
Emulsion stained tub prior to washout booth during the hobby era and showering in flip slops.
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I got that a few times or worst yet people think your hurting for business so they try to haggle you down. Looking back though It feels and looks more professional being out of the house. My wife never liked the idea of strangers coming over,my kids think that anyone that visits is a friend of ours and it's ok to jump up on laps.
Folks old enough to remember Dr. Huxtable had an office in his house, and rarely did his kids jump into the laps of his pregnant patients. The secret? An office and exam room! A separate place for business that just happened to be on his residential property (in his case as in many of ours, actually in his house)
This wouldn't have helped John, but it still is an important issue.
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I got that a few times or worst yet people think your hurting for business so they try to haggle you down. Looking back though It feels and looks more professional being out of the house. My wife never liked the idea of strangers coming over,my kids think that anyone that visits is a friend of ours and it's ok to jump up on laps.
Folks old enough to remember Dr. Huxtable had an office in his house, and rarely did his kids jump into the laps of his pregnant patients. The secret? An office and exam room! A separate place for business that just happened to be on his residential property (in his case as in many of ours, actually in his house)
This wouldn't have helped John, but it still is an important issue.
I should have clarified my shop use to be located in my bacement, one would have to walk through my house and my nasty old bacement wasnt such a cool place to bring customers down into. People are strange you never know who's scoping out your house for a break in or those that are funny with kids... kinda of scary when you think about it. A pissed off customer knowing where you live isn't such a good idea either.
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We started garment dyeing neons in my wifes Kenmore.. We started getting orders by the gross, we could not find a place to sit down in that there were neons stacked in dozens, every chair, every table, every bed.. LOL moved to commerical machine in garage until zoning and health showed up, seems neighbors were concerned about semis in driveway... Everyone has to start somewhere and sounds like the rent is right..
dlac
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So today is one of those days. While unloading a truck the dockplate broke and the forklift fell and luckily got stuck on the frame. Too two other forklifts to lift it up and move the sucker. The building sup was of coarse trying to find a reason to blame us. At first he was telling us on the phone that there was no way it could have happened lol. Jackass!
http://www.flickr.com/photos/mattmatiks/6253556205/# (http://www.flickr.com/photos/mattmatiks/6253556205/#)
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wish I had a forklift. . .I would drift that sucker around the warehouse. . .then I would have to get 2 so we could race. . .hmm.
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Homer, just race on the 2 wheelers. It's a lot of fun. Stand on the part you put boxes on, face the handle and rock forward bit by bit and have a race.