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screen printing => Equipment => Topic started by: avogel on March 31, 2016, 09:34:55 AM

Title: Roq owners
Post by: avogel on March 31, 2016, 09:34:55 AM
We are really close to signing the contract for a new auto. We are down to a Roq You and a Sportsman. We are leaning towards the Roq but I have few questions. Are there any Roq users on here that would be willing to answer a few questions through email or PM? I would like to get some honest non salesman user feedback before signing. Thanks!
Title: Re: Roq owners
Post by: Shanarchy on March 31, 2016, 09:36:23 AM
I have a Roq You 8/10. Feel free to ask away either here or via PM.

There's a handful of us here.
Title: Re: Roq owners
Post by: XG Print on March 31, 2016, 10:09:34 AM
Do you have to go through Ryonet for a new Roq in the US?
Title: Re: Roq owners
Post by: blue moon on March 31, 2016, 10:40:48 AM
Do you have to go through Ryonet for a new Roq in the US?

YUP!

pierre
Title: Re: Roq owners
Post by: Ryan on March 31, 2016, 10:56:14 AM
There are a few of us on here that can help you with any questions you have on the ROQ and a million who will give you an answer on the sportsman
Title: Re: Roq owners
Post by: ffokazak on March 31, 2016, 11:46:42 AM
Maybe not exact figures, but what is the cost difference between the two presses?

Title: Re: Roq owners
Post by: Ryan on March 31, 2016, 12:05:23 PM
I think they are pretty close. within a couple 1000 dollars. What I found that makes a big difference, is the extras. I think the Flashes are several 1000s in price different, table up vs head down. You will need a smaller air compressor set-up to run the ROQ vs the sportsman.
Title: Re: Roq owners
Post by: 244 on March 31, 2016, 01:12:11 PM
I think they are pretty close. within a couple 1000 dollars. What I found that makes a big difference, is the extras. I think the Flashes are several 1000s in price different, table up vs head down. You will need a smaller air compressor set-up to run the ROQ vs the sportsman.
You might want to check the numbers again. The Sportsman even in a 12 color would not use more than 3 h.p. of air at full speed and the price of the press and flashes is comparable if not lower. Fell free to call or contact me if you would like to discuss. rich.hoffman@mrprint or Cell 630-240-9076. Office 800-736-6431
Title: Re: Roq owners
Post by: blue moon on March 31, 2016, 02:44:14 PM
I have a Roq You 8/10. Feel free to ask away either here or via PM.

There's a handful of us here.

isn't yours still in the crate somewhere in the corner?  ;D

pierre
Title: Re: Roq owners
Post by: Shanarchy on March 31, 2016, 03:31:37 PM
I have a Roq You 8/10. Feel free to ask away either here or via PM.

There's a handful of us here.

isn't yours still in the crate somewhere in the corner?  ;D

pierre

You dirty rat!

I still have another good 6 months before I need to upgrade  ;)
Title: Re: Roq owners
Post by: TCT on March 31, 2016, 10:12:47 PM
Feel free to PM me. We have a YOU and a ECO. Love them both, VERY happy we went this route.
Title: Re: Roq owners
Post by: mk162 on March 31, 2016, 10:17:54 PM
Quote
You dirty rat!

I still have another good 6 months before I need to upgrade  ;)

are you getting the itch to go full manual again?
Title: Re: Roq owners
Post by: Shanarchy on March 31, 2016, 11:01:25 PM
Quote
You dirty rat!

I still have another good 6 months before I need to upgrade  ;)

are you getting the itch to go full manual again?

I decided I'd get a gym membership for the workout instead.
Title: Re: Roq owners
Post by: 1964GN on April 01, 2016, 07:11:57 AM
We have a YOU 12/16. Fell free to ask away here or via PM.
Title: Re: Roq owners
Post by: nvenda on April 13, 2016, 10:18:35 AM
Hi avogel,

Don't be a stranger!!!
If you have any techincal questions send them to me, I can just run them through the company either project or commercial department whatever is more suited.
Or any other type of question.
Feel free to contact me!

Title: Re: Roq owners
Post by: fishman08 on April 19, 2016, 02:14:42 AM
I think they are pretty close. within a couple 1000 dollars. What I found that makes a big difference, is the extras. I think the Flashes are several 1000s in price different, table up vs head down. You will need a smaller air compressor set-up to run the ROQ vs the sportsman.
You might want to check the numbers again. The Sportsman even in a 12 color would not use more than 3 h.p. of air at full speed and the price of the press and flashes is comparable if not lower. Fell free to call or contact me if you would like to discuss. rich.hoffman@mrprint or Cell 630-240-9076. Office 800-736-6431
If blue 244 didn't build it no one can. In all my time trolling as you call it on the board, blue 244 can't compliment another company. If your gonna be a bully as they call you, at least be a good one. If blue is so superior to all the other's, at the next trade show at least challenge them to a friendly competition. May the best press win. The crowds would be huge just to watch, and both companies would sell a ton of equipment.
Title: Re: Roq owners
Post by: Frog on April 19, 2016, 06:57:55 AM
I think they are pretty close. within a couple 1000 dollars. What I found that makes a big difference, is the extras. I think the Flashes are several 1000s in price different, table up vs head down. You will need a smaller air compressor set-up to run the ROQ vs the sportsman.
You might want to check the numbers again. The Sportsman even in a 12 color would not use more than 3 h.p. of air at full speed and the price of the press and flashes is comparable if not lower. Fell free to call or contact me if you would like to discuss. rich.hoffman@mrprint or Cell 630-240-9076. Office 800-736-6431
If blue 244 didn't build it no one can. In all my time trolling as you call it on the board, blue 244 can't compliment another company. If your gonna be a bully as they call you, at least be a good one. If blue is so superior to all the other's, at the next trade show at least challenge them to a friendly competition. May the best press win. The crowds would be huge just to watch, and both companies would sell a ton of equipment.

Methinks that you are a wee bit fixated on your dislike for Mr Hoffman and his company as your complaints about his attitude don't quite ring true in the specifically quoted post. In said post, he seems merely to defend and correct specific statements made about price and air requirements.
As we know. he is indeed passionate about his product. Perhaps you should read a little more, and respond to a more pertinent post.
Better yet, while you are not alone in your feelings about Rich, and perhaps even have a legitimate gripe occasionally,  lets see a little more positivity and start sharing some of your industry wisdom. If all you have to offer is your hatred for all things blue, you will start seeming a little too much like the very person who drove us to create this very place a few years back in an effort to provide a troll-free forum for friendly screenprinters.
How about remaining critical, but trying a little harder to show that you meet those qualifications. The two are not mutually exclusive. ;)
Title: Re: Roq owners
Post by: bimmridder on April 19, 2016, 07:25:46 AM
Two posts. Two slams   :o
Title: Re: Roq owners
Post by: Ross_S on April 19, 2016, 08:01:07 AM
My 2 cents.  I don't run a M&R auto either but have had more than a few visits and conversations with Rich.  If you got a gripe go about it more professionally then just trying to slam the guy.  I've talked and met with just about every auto manufacture President and I can tell you first hand not one of them gave the feedback, help, recommendations, etc. that Rich has given to most people including myself.  Therefore, ask yourself if your current manufacture can give you the kind of service that Rich and M&R have provided (Should be industry standard).  Again just my 2 cents and I don't run a M&R auto but maybe in the near future.

A
Title: Re: Roq owners
Post by: GraphicDisorder on April 19, 2016, 08:30:38 AM
My 2 cents.  I don't run a M&R auto either but have had more than a few visits and conversations with Rich.  If you got a gripe go about it more professionally then just trying to slam the guy.  I've talked and met with just about every auto manufacture President and I can tell you first hand not one of them gave the feedback, help, recommendations, etc. that Rich has given to most people including myself.  Therefore, ask yourself if your current manufacture can give you the kind of service that Rich and M&R have provided (Should be industry standard).  Again just my 2 cents and I don't run a M&R auto but maybe in the near future.

A

This....
Title: Re: Roq owners
Post by: fishman08 on April 19, 2016, 08:22:57 PM
I think they are pretty close. within a couple 1000 dollars. What I found that makes a big difference, is the extras. I think the Flashes are several 1000s in price different, table up vs head down. You will need a smaller air compressor set-up to run the ROQ vs the sportsman.
You might want to check the numbers again. The Sportsman even in a 12 color would not use more than 3 h.p. of air at full speed and the price of the press and flashes is comparable if not lower. Fell free to call or contact me if you would like to discuss. rich.hoffman@mrprint or Cell 630-240-9076. Office 800-736-6431
If blue 244 didn't build it no one can. In all my time trolling as you call it on the board, blue 244 can't compliment another company. If your gonna be a bully as they call you, at least be a good one. If blue is so superior to all the other's, at the next trade show at least challenge them to a friendly competition. May the best press win. The crowds would be huge just to watch, and both companies would sell a ton of equipment.

Methinks that you are a wee bit fixated on your dislike for Mr Hoffman and his company as your complaints about his attitude don't quite ring true in the specifically quoted post. In said post, he seems merely to defend and correct specific statements made about price and air requirements.
As we know. he is indeed passionate about his product. Perhaps you should read a little more, and respond to a more pertinent post.
Better yet, while you are not alone in your feelings about Rich, and perhaps even have a legitimate gripe occasionally,  lets see a little more positivity and start sharing some of your industry wisdom. If all you have to offer is your hatred for all things blue, you will start seeming a little too much like the very person who drove us to create this very place a few years back in an effort to provide a troll-free forum for friendly screenprinters.
How about remaining critical, but trying a little harder to show that you meet those qualifications. The two are not mutually exclusive. ;)
The man has built a Multi- million dollar company, methinks thats pretty impressive. Hatred for all things blue are your words not mine. I simply noticed a trend while trolling as you call it. Certain people posted about M&R being bullies. Ryan stated that 2 presses were pretty close price wise, I believe his exact quote was within a couple 1000 bucks. How did 244 respond, you might wanna check the numbers again. As an industry leader, which I believe he is, would be a little more diplomatic. Thats just my opinion. But I appreciate you calling me a blue hater. Your words. I was simple using a little sarcasm, If blue cant build it no one can. But in no way did I say anything negative about big blue, because i would think he would have called me out on it himself. And I still think the press competition would be must see tv at a trade show. I was in no way slinging hate, just stating something. Your the one hating, on a friendly note. Its guys or drones like you who are hating, just stating.
Title: Re: Roq owners
Post by: Frog on April 19, 2016, 08:29:44 PM
I think that to most here The impression given is different. Thanks for playing though. :-)


Sent from my iPhone using Tapatalk
Title: Re: Roq owners
Post by: Frog on April 19, 2016, 09:55:57 PM
It has been brought to my attention that I (and maybe others) misunderstood fishman's posts, and he in no way meant to seem as casting aspersions about 244 or M&R


Sent from my iPhone using Tapatalk
Title: Re: Roq owners
Post by: Ross_S on April 20, 2016, 08:40:59 AM
Fisherman: I believe they did a competition like that before if I remember correctly (Didn't the UNMENTIONABLE try to compete with RIch a few years ago).  It doesn't really matter either way and yes it would be cool.  However while everyone is standing around watching all that there are no sales being made or conversations so I'm guessing your not going to see it.
Title: Re: Roq owners
Post by: Underbase37 on April 20, 2016, 09:27:28 AM
Troll.....my words.

Bullying?... You mean hiding behind a screen name while calling someone out isn't?

244 (Rich) is the CEO of his company and as such is very passionate and positive about his products. Being a cheerleader and promoter as part of his job description.

Hatred (Frogs words) is an easy assumption as your words tend to express such feeling.

If you don't like the words (troll) and (hate).....then try joining a conversation on this topic/board without putting someone on blast while hiding behind your a screen name.

Methinks this is just the kind of fishing.....or...sorry  response/ argument your lookin to have.... Have fun with that one.


Murphy
Title: Re: Roq owners
Post by: Frog on April 20, 2016, 09:55:44 AM
In my defense, it should be noted that rather than merely this Roq thread in which he suggested a competition, I felt that Fishman's first post, in this year old thread (http://www.theshirtboard.com/index.php/topic,14061.msg167596.html#msg167596) helped establish both a tone, and perceived agenda. As bimm observed, "two posts, two slams", it's easy to see how I (we) got the wrong impression.



Title: Re: Roq owners
Post by: mimosatexas on April 20, 2016, 10:37:19 AM
I got the same impression...

"2 posts, 2 slams" seemed pretty accurate to me.  Definitely didn't add anything to the conversation.
Title: Re: Roq owners
Post by: bimmridder on April 20, 2016, 11:00:55 AM
Perhaps this is a little derailment,sot move or delete if you wish.
This relates directly to Mr. Hoffman. I am looking at a few machines and of course M&R is in the search for me. They have the machines I am after, but I wondered if they could be modified to a  degree for my application. Rather than just saying "No", Rich too the time to reply to me and explained what it would take to do what I was asking, and what he estimated the costs to do it would be. That small gesture speaks to me as to how concerned he is about his customers, or potential customers. Above and beyond. In my opinion. I'm not saying that other company owners wouldn't do the same, but I can say Rich DID.

Title: Re: Roq owners
Post by: 3Deep on April 20, 2016, 11:18:14 AM
Just got to put my 2 cents in here, I talked to Rich many times as most of you have and the cats a service guru and he has build a nice company around what he knows best, he has built a very loyal base of customers, now is M&R the best equipment around no no no, but Rich Hoffman service and willingness to help at any time puts him miles ahead of the rest, bash him ( I like to poke at him just to make sure he is human LOL) and he has not to say a word, but his customers will eat you up, heck I only wish I could build my company like that 8)
Title: Re: Roq owners
Post by: GraphicDisorder on April 20, 2016, 11:19:45 AM
Rich has gone above and beyond for this industry over and over and over. Period. Anyone questioning him isn't considering the body of his work. He's set an example of service that ELEVATED every other press manufactures service to one degree or another.
Title: Re: Roq owners
Post by: dirkdiggler on April 20, 2016, 12:36:33 PM
Rich has gone above and beyond for this industry over and over and over. Period. Anyone questioning him isn't considering the body of his work. He's set an example of service that ELEVATED every other press manufactures service to one degree or another.

and no one can deny or compete on his level, its just facts. Roq guys were cool to me, but its just facts.
Title: Re: Roq owners
Post by: Underbase37 on April 20, 2016, 01:17:46 PM
I don't own a Roq. But as far as I can tell they have  great equipment.

To get back on topic....

Murphy

Title: Re: Roq owners
Post by: screenprintguy on April 20, 2016, 04:16:37 PM
I don't own a Roq. But as far as I can tell they have  great equipment.

To get back on topic....

Murphy

True, this guy thinks he is clever, he basically turned a Roq thread into another subject, so back to the original guy's question, but let's point out that 244 wasn't talking about , "check your numbers " on pricing, he was talking about air consumption. also, 244 knows Ryan, Ryan knows 244, move on, bash something else. The contributions to the industry and to shop owners like myself by 244 are unmatched by anyone. He has literally gone above and beyond what ANYONE in this industry would do for a small shop owner. So bully, not at all. Confident and passionate about him, his staff, company and product, YES and for good reason.

All that being put on the record, like Underbase37 said, back to the original poster's questions. There are plenty of owners of Roq gear around now to answer your questions. I would, for sure, take the opportunity to talk with Ryan, and TCT since they are the first owners of the gear in the USA and have had them in action the longest, have had experiences with NO FREEBEES to make them speak in a biased manner. (Not that anyone else would), I'm just saying the time those guys have had their stuff in production and any interactions ect can give you some good info. One thing I will say though, when push comes to shove, and as you get serious you will see that numbers aren't really all that close when weighing apples for apples, but you can't go wrong with either brand, both are serious about what they do and in the end, it's really about who you are more comfortable with at the time of your dealing, and what works best in your current environment. We stuck with M&R and are more than happy we did, not to say we wouldn't have had success in the Roq direction, because my friends with Roq love it and I don't think would go another direction, but for us, the relationships we've built over the years and the company's CEO being personally involved so much, made sense to us. But like I said, TCT and Ryan, among other guys here on the board can really give you adequate ins and outs at why this style of gear fits their model best.

Best of luck to you and hopefully you get the info best suited to your shop's needs!!

Mike
Title: Re: Roq owners
Post by: kingscreen on April 20, 2016, 04:48:01 PM
I don't trust anyone or any company that spends more time bashing their competition than highlighting their own product.
Title: Re: Roq owners
Post by: Shanarchy on April 20, 2016, 05:30:46 PM
I spoke to the OP offline initially, but now want to post in here as the thread has been pretty drerailed and their is not that much info on Roq presses pressed for lurkers and future searches.

I have a Roq You 10/8. Been using it since December so we are still fairly new with it. If anyone is looking for feedback on a Roq press I'd be more than happy to offer 2 cents.

In a nut shell, there are a lot of good presses/manufacturers on the market. They will all have their pros and cons.

For me the heads up/down was my main draw to this press. We are on a wooden floor and the press does not move at all. I find that loading an unloading is much more easier when the level of the pallets never move. I like being able to quickly lift a screen up and not have to worry about it being in the press while doing a different print run.

AC/Servo was a must have.

Built in lasers. Once you have them, you will never want to be without them.

It has a multiprint program option (something along the like of revolver mode on the M&R's)

You can double index with it. Therefore we only have 5 sleeve boards because we rarely print sleeves.

I find sleeves and small garments are easy to load on this pallet/arm configuration.

Pallets can all be quickly adjusted to the same location when changing their position.

Reg system, I liked the PRU registration system that was available for it.

My local tech was within a couple hours from me.

Those are my quick off the head reasons for going with this press. 5 months of using it and I am beyond happy with it. I have called the service dept for a handful of silly things/questions and they have been pretty on the ball. I am hoping it will be a long time before I need to make an emergency call, but my confidence is pretty high that getting someone to help you won't be an issue.

There's a lot of great machines on the market. Do your homework and talk to owners of them.  Figure out what features you really need in YOUR shop (not everyone is doing the same type of work day in/day out). And don't buy on price alone. Or you may be repeating this process a lot sooner than you thought.

Title: Re: Roq owners
Post by: ol man on April 20, 2016, 05:51:51 PM
I don't trust anyone or any company that spends more time bashing their competition than highlighting their own product.
this
Title: Re: Roq owners
Post by: screenprintguy on April 20, 2016, 07:09:29 PM
I don't trust anyone or any company that spends more time bashing their competition than highlighting their own product.
this

Kinda like the video of a company's engineer beating up a competitor's machine with a sledgehammer? Talk about bashing the competition. lol
Title: Re: Roq owners
Post by: ol man on April 20, 2016, 07:27:14 PM
I don't trust anyone or any company that spends more time bashing their competition than highlighting their own product.
this

Kinda like the video of a company's engineer beating up a competitor's machine with a sledgehammer? Talk about bashing the competition. lol
Agreed
Title: Re: Roq owners
Post by: TCred on April 20, 2016, 11:42:57 PM

You can double index with it. Therefore we only have 5 sleeve boards because we rarely print sleeves.

I find sleeves and small garments are easy to load on this pallet/arm configuration.



This is an excellent feature and we have our ECO set up the same - no need to have a full set of sleeve pallets when it's not a core production requirement. Just wondering what sleeve pallets do you use - ROQ or alternate?
Title: Re: Roq owners
Post by: avogel on April 21, 2016, 12:19:59 AM
After messaging with several people we ultimately decided to go with the Roq. It should be here in a few weeks. We felt the features of the Roq made it a better fit for us.  So far I have only great things to say about the service from Ryonet/Roq. Can't wait for it to get here!
Title: Re: Roq owners
Post by: Shanarchy on April 22, 2016, 03:13:41 PM

You can double index with it. Therefore we only have 5 sleeve boards because we rarely print sleeves.

I find sleeves and small garments are easy to load on this pallet/arm configuration.



This is an excellent feature and we have our ECO set up the same - no need to have a full set of sleeve pallets when it's not a core production requirement. Just wondering what sleeve pallets do you use - ROQ or alternate?

I'm using the standard Roq sleeve pallets (5"x 25 I think). Not the hinge ones, which do look pretty interesting.

It's funny because these are an inch bigger than the standard 4" ones other presses use and I can load long sleeve shirts on there easier, and I also was able to print sweatpants a couple weeks ago.

Congrats Avogel! I think you would have been happy with your decision.