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screen printing => Equipment => Topic started by: LoneWolf2 on November 19, 2016, 03:36:45 PM

Title: Shout out to M&R service
Post by: LoneWolf2 on November 19, 2016, 03:36:45 PM
Just figured I'd give M&R some praise for helping with an issue yesterday. Had a huge power surge at our place that blew up my Red Chili (killed the control panel and all relays). 15 minutes on the phone diagnosing the problem, ordering parts and getting them overnighted, and I'm back up running this afternoon!
Title: Re: Shout out to M&R service
Post by: GaryG on November 19, 2016, 05:00:39 PM
Wow that's some surge and some service!
Title: Re: Shout out to M&R service
Post by: LoneWolf2 on November 19, 2016, 05:53:01 PM
Yeah it was bad. One of the other utilities companies in town hit a Georgia Power feed and caused a huge spike all across my end of town. Blew meters right out of the walls, killed machinery at a few other plants that are close.  Not a cheap mistake.
Title: Re: Shout out to M&R service
Post by: 3Deep on November 21, 2016, 12:17:35 AM
We've had that happen to often, and I feel like taking them the bill when I have to replace parts from there screw up.
Title: Re: Shout out to M&R service
Post by: cbjamel on November 21, 2016, 10:18:43 AM
I think the utility company is liable, or possibly building insurance might cover.

Shane