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Artist => General Art Discussions => Topic started by: dburgessjr on November 11, 2011, 11:45:04 AM

Title: A little help, please
Post by: dburgessjr on November 11, 2011, 11:45:04 AM
Could someone please try and open the attached file and let me know if its in a vector format or just a placed jpg.
I only run CS4 and I'm getting a out of version error.
And if possible, could I get that sent back to me saved as a CS4 file.  I'd appreciate it.
Title: Re: A little help, please
Post by: Denis Kolar on November 11, 2011, 11:51:13 AM
Placed image :(
Title: Re: A little help, please
Post by: Frog on November 11, 2011, 11:58:43 AM
And tiny at that. It initially opened up for me at 2.5"

In case you haven't seen it, here it is a a little bigger as a jpg

You may want to ask these folks to look and see if there is something else.
Title: Re: A little help, please
Post by: dburgessjr on November 11, 2011, 12:25:06 PM
Yeah I figured it was a placed image.  I saw the artwork already in a pdf format and the quality was extremely low res.
Thanks for the effort guys!
Title: Re: A little help, please
Post by: Dottonedan on November 12, 2011, 08:36:14 AM
But also, that can be re created with almost 100% accuracy. Some guy in China might fo it for $10.00 dlac will do it for maybe $25.00 and I would do it for about that also.

Speaking of China, u saw on another forum where a printer was speaking highly of the services they get from a china vector source. Usually $12.00-15.00. Then he posted before and after pics.   I thought "man, you need to raise your expectations.". It was not good at all.

Title: Re: A little help, please
Post by: mk162 on November 12, 2011, 04:24:30 PM
I have found it's hit or miss with china vectoring.  I have an on staff artist that can trace faster than anybody i have ever seen.
Title: Re: A little help, please
Post by: jason-23 on November 13, 2011, 03:26:58 AM
Sorry........but I've been talked to, had to remove my rendering of said jpg. I didnt realize it was such a touchy subject to offer a free rendering that was so simple that my 3 year old could do it....:)
Title: Re: A little help, please
Post by: screenxpress on November 13, 2011, 11:12:29 PM
Ummm, thinking ahead, can I get your 3 yr old's price list?  Don't need yours. 

 :D
Title: Re: A little help, please
Post by: jason-23 on November 14, 2011, 07:55:25 AM
Ummm, thinking ahead, can I get your 3 yr old's price list?  Don't need yours. 

 :D
She likes to get paid in dora cartoons, mac and cheese and chicken nuggets.
Title: Re: A little help, please
Post by: Dottonedan on November 14, 2011, 08:49:49 AM
Sorry........but I've been talked to, had to remove my rendering of said jpg. I didnt realize it was such a touchy subject to offer a free rendering that was so simple that my 3 year old could do it....:)

Jason, I started out talking as a friend, artist to artist and sent you an email. Your response is this? A twist and blatant lie?  I gave you my opinion. To my recolection, I never "asked" you or "told" you to take it down. In fact nothing like that was mentioned. If I wanted it down, I would have done it myself as an admin. Admins don't need to beg you to take something down. This type of drama is what we don't want here and this is what you "could" get in trouble for. This is not the first time you've been out of line. Take note of it. You chose to take it down and you chose to claim " you had to".  I will discuss the matter with the partners to determine how to handle this.
Title: Re: A little help, please
Post by: Frog on November 14, 2011, 09:07:38 AM
I think that generosity and exuberance got the best of out friend here. The way I see this particular member to member section is to put requests out there, but not make it a public bidding war (or pissing contest)

Bottom line; some posts would be better made as emails or PM's.
Title: Re: A little help, please
Post by: dburgessjr on November 14, 2011, 10:06:14 AM
Sorry........but I've been talked to, had to remove my rendering of said jpg. I didnt realize it was such a touchy subject to offer a free rendering that was so simple that my 3 year old could do it....:)

No worries man.  This artwork was for one of our contract customers and its their responsibility to send me the corrected and finished artwork.  I've been working with them now for the last 6 months+ and I've done enough hand holding for them.  As easy as the artwork is, I know our contract customer has an on staff artist and this is something they should figure out.

And besides, what business doesn't have a raw file format for their own logo?
Title: Re: A little help, please
Post by: mk162 on November 14, 2011, 10:08:44 AM
HAHAH, almost no business I deal with can actually provide a vector copy of their logo...or a high res JPG even.  It's really sad frankly.
Title: Re: A little help, please
Post by: Denis Kolar on November 14, 2011, 10:12:38 AM
And besides, what business doesn't have a raw file format for their own logo?

Many of them do not have the files.
Many of them have a JPG file, and that is all they get from their "design firm", that they could place in QuickBooks header and stuff like that.
Title: Re: A little help, please
Post by: Fluid on November 14, 2011, 10:14:28 AM
HAHAH, almost no business I deal with can actually provide a vector copy of their logo...or a high res JPG even.  It's really sad frankly.

no doubt!  It amazes me at how many like mentioned cannot supply the proper files.
Title: Re: A little help, please
Post by: mk162 on November 14, 2011, 10:22:57 AM
Although, sometimes when you tell them what it will cost to recreate the logo, they magically come up with a good version...but not often.
Title: Re: A little help, please
Post by: Frog on November 14, 2011, 10:31:04 AM
This happens almost every time I get a back full of sponsors.

It's amazing what even a $10-$20 invoice for re-creation can help find.  ;D

And, it was no different in the days of ad-slicks. Once again, tucked safely away in a folder (albeit manila) called "art" or something similar, were numerous versions of the company logo.
Title: Re: A little help, please
Post by: Dottonedan on November 14, 2011, 10:32:19 AM
And besides, what business doesn't have a raw file format for their own logo?

Many of them do not have the files.
Many of them have a JPG file, and that is all they get from their "design firm", that they could place in QuickBooks header and stuff like that.


As all who are purchasing a logo should know, you should be aware of and be willing to pay for multiple versions/formats and production ready files of a logo to be included in to the price or additional fees should be expected if not initially agreed on and you want it later.  A requested 4 color process logo that needs to be converted as a 2 color logo comes with additional work. Mirroring that, a 2 color logo modified to now be a 10 color logo for a tee shirt comes with additional cost.

You pay for a "thing' and if you want additional "things", it cost additional money. It's just SOP. If you expect all of that in one price in the initial quote, then that should be put into the quote request.
Title: Re: A little help, please
Post by: Frog on November 14, 2011, 11:25:49 AM
but a low resolution jpg is rarely the agreed-upon final product.
Title: Re: A little help, please
Post by: 3Deep on November 14, 2011, 08:45:37 PM
If a raw logo was done for a company, I thinking whomever created the logo does not want to give it up for fear they might run to another printer.  We done logo for companies and I gave them all kinds of formats of there logo for print, billboard,web etc, but I charge them for all that info so if they want to which printers fine.  I think only the smaller companies don't have there logo info as they didn't pay for it in the first place just got some shirts done and thats it, and years later don't have a clue.  Your larger companies 9 time out of 10 will have all that info at there fingertips as there logo is trademarked or registered.

Darryl
Title: Re: A little help, please
Post by: Frog on November 14, 2011, 09:13:20 PM
Logos, by their very nature, are generally a very different product than your average design for a tournament or family reunion, or even local landscaper or mechanic. When a true logo is commissioned, designed, and paid for, it generally becomes property of the client. That's the whole point! But yes, it all needs to be spelled out.
Title: Re: A little help, please
Post by: stiggy on December 01, 2011, 05:30:43 PM
Got it to open but it is a placed raster image (fairly low res) saved as a eps.
Title: Re: A little help, please
Post by: screenxpress on December 01, 2011, 08:16:47 PM
Yea, and the customer thinks since it's in that format, it's vector, just like you requested, lol.
Title: Re: A little help, please
Post by: dburgessjr on December 02, 2011, 10:56:37 AM
Thanks for trying though.  That order was cancelled shortly after I posted asking for help.  That company refused to pay to have the artwork recreated and we weren't doing it for free.  They swore up and down that the supplied artwork file was sufficient to complete the order.
Title: Re: A little help, please
Post by: Fluid on December 03, 2011, 03:24:55 PM
When that happens, you have them sign off on the art and the initial print. Charge $150 for the sample T so you aren't loosing money and they will see that their crappy art is well, just crappy.

Hate clients like that yet it was probably for the best. If that is how they are acting with that crappy art, just think of all the issues you would have down the road, like after printing the job. I can see it now.  "I want a discount". 

MEH
Title: Re: A little help, please
Post by: stiggy on December 15, 2011, 11:04:56 AM
Sometime I am going to lose it and "print" one of these so called ready to go files
Title: Re: A little help, please
Post by: Command-Z on December 15, 2011, 11:23:09 AM
It's not the job of the customer to know anything, that's your job. When this happens, you need to educate them on why you are charging for a rebuild.

A simple tour of your shop should do the trick. SHOW them what it takes to get the design on the shirt. They'll learn something and appreciate the extra attention.

And as for the artists and designers who create these logos, since, as Frog mentioned, the copyright is sold outright, then all files should be delivered to the client... When I design a logo, I provide a vector PDF with the logo in black and white and full color. Again, educate them that this file is what is needed for ordering shirts, signs, stationery, web banners, etc. Too many small screen shops and business card printers who design logos forget that fact and often don't provide a disk (or email) with the files, or charge enough for the logo creation, because they themselves are ignorant of the fact that copyright is what is being sold, not actual artwork or time. Logos are full copyright deals, and that's why they tend to be more expensive than just a design.



Title: Re: A little help, please
Post by: Sbrem on December 15, 2011, 05:08:24 PM
Like Scott, we educate the customer. If it's too boring for them, they'll have to pay anyway. My phrase is, "No, that's just crap in an Illustrator suitcase, it doesn't work that way." I then tell them to print it out on their color printer at 2x. When they see how awful it looks, then they know we're not giving them a bunch of jive... their ignorance is no reason to not get proper art. I usually offer to talk to the designer for them so we use "computer geek speak", and that's usually fine with them. After all, we want them to look good to their boss and us to get paid. Kind of "win, win"

Steve
Title: Re: A little help, please
Post by: Fluid on December 17, 2011, 03:59:47 PM
When I design a logo, I provide a vector PDF with the logo in full color.

I don't go with the B&W yet I do supply all art in vector if created in vector as a editable PDF or if raster I provide a 300DPI psd as well as a 72 jpeg & 96 png.

If the customer is a screen printer I supply the art in the format they ask, cdr, eps, psd, pdf, etc.

I agree with everything you say Scott and did the same.  A 5 min tour of the shop usually left the customer agreeing to any and all set up charges after understanding the entire process an given the time.  Makes them feel a bit special. 

sometimes short bus special, lol