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General => General Discussion and ??? => Topic started by: Frog on September 17, 2018, 11:19:14 AM
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The term "black and white". Folks like to mess with my mind in both possible directions with this one. A printer that prints only one color of ink (monochrome), is not black and white, it's black!
Conversely, your "black and white" design, on a colored T'shirt, is not one color printing any longer!
As a subset of this shirt color issue, it's usually not prudent to add some shirts sharing the main color of your design.
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This goes along those same lines, but people that think they know more than you about how a job should be printed. "it's only x number of colors" or "why don't you print it 4CP?"
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what color do you want it to be blue or green, umm those are shades of a color not an actual color
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it's usually not prudent to add some shirts sharing the main color of your design.
this burns my buns every time, first thing I ask a customer what shirt color or colors of shirts are you going to pick, that helps me coloring your art, and after I get the art done they go from light to very dark or yep!!!!!! picks the same color shirt that there design has in it :o
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where do I start....
1) you ask "what program did you design this in?".... they respond "Adobe"
2) " For just one shirt, it's how much?"
3) "how much is your stuff?"
4) walk-ins
5) the phone
6) the phone ringing telling me they are going to stop in and see me......WTF did you call me for then!?
7) over talking...let one person speak before you open your mouth...
8 ) "I got the design on the computer, can you use it?"
9) incomplete work orders with important information missing.
10) walk-ins
11) while standing at the counter......."Let me call these guys and get all their sizes......"
12) "I emailed you but it keeps bouncing back, your email is screwed up".....no mam' that is my website...THIS is my email.
13) "...I know I told you I wanted it like this, but we want it to look like that".........could have told me that YESTERDAY
14) 20 minute conversations that could be done in 5 words....
15) "Hi this is Susan, update your Google listing"
16) Selling a product only to find it's discontinued or out of stock.
17) My credit card getting hacked...
18) employees bringing me packing lists "says you ordered 2 dozen black, but they sent you 4 dozen navy".......DAMN YOU BRODER
19) Dongles
20) the word "Dongle"
21) typos
22) complaints about shirts with holes - 6 months later....
23) texting orders...no you can't have my cell number and no you can't text me the picture
24) "are you there on Sundays?".....
25) ....."The password you have entered in incorrect"
26) "we are a nonprofit, do you give discounts"
27) "this group doesn't have a lot of money, so can you give us a discount?"
28) "I'm price shopping, I want to see if you can beat this price on 12 shirts"
29) contract customers asking the same questions on every. single. order.
30) "Do you have any shirts that are cheaper?"
31) taking on little "quick" jobs that turn into a total and complete nightmare
32) the "buddy discount theory"
K ....enough B*tching for my monday.....and Tuesday ....
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I nail them down, nicely of course, or I can't give them a quote, or that the quote is subject to change when they change something. Black and white to me has always meant just what it says. BTW, the white in a black and white photo is the paper of course, so it's only a black image. I've often used the explanation that a black and white image has 2 parts, the black and the white. On a white shirt, it's a simple one color, black ink print, and vice versa on a black shirt. The shirt color determines whether we print the white part or the black part, if it's to be a one color print. Once we have that part down, it gets a little easier, and most (but not all) understand the explanation.
Steve
Great list Homer, I just saw it after I finished typing, nothing to add to that LOL
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Homer, that is perfect.
The only other ones I would add are:
Customer sends email with every detail and then calls to go over it.
I need this order by Friday(comes in to get it sometime during the next week).
Digitizing/vectorizing calls.
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Damn Homie! You're welcome!
Even if we charged a few hundred $ for membership here you're saving a ton compared to a therapist!
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Everything Homer said and then when I tell custys we do not print orders less than 12 shirts they say but I really don't need 12 I just wanted one shirt for my daughter her dog got put down last week and I really want this picture of her dog humping my leg. You can't print this from my phone?
Or my favorite.......I have been meaning to stop in I drive by your shop 5 or 6 times a week on my errands
I am leaving for east bum f%#÷ in two days and I want to bring my father a shirt that says .....(some stupid f%\*€£= thing that brings blood to my eyes) !!!!!!!
Or back in the 60's there used to be a guy who could put a design on a shirt right when you were waiting. You can't do that? I think he charged me $5.00.
moose (get the F×#* out) man
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Homer's number 3 gets on my nerves as well. They come in and ask how much are your shirts? Another one, is coming in and right off the bat saying that they are getting prices and wanting to know if we are the cheapest? Oh and we're missing so many shirts after they've picked up the order and got back to the family reunion and some family member likes them but didn't order one.
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the worst for me is.. i know its 8 colors but I only need 3 shirts right now but in a week im going to need a big order between 24-36. I PROMISE
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Highlight/midtone/shadow is normally the best way to go about it but certainly depends on the graphic/substrate so no.....one color images are not always what they seem on a computer monitor
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Client doesn't understand why UPS / FedEx / DHL guy can't be there exactly at 3:08 sharp. Or why the UPS / FedEx / DHL guy can't wait 2 hours for them since they have to signature
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Had a newbie customer ask me about a dryer we had for sale.
They asked me if they put a blank t-shirt through it, would it come out printed.
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He says:
"Let me send you my artwork. I got it off the internet. You can print that right?"
Once received:
Not only is it a copyrighted low-res pic of the Rolling Stones (or whoever) in postage stamp size, but it's 12 colors and they just want 1.
As Moose says, "get the F×#* out"
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Cell phone screenshot of their Custom Ink design is their “artwork file”.
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LOL!
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Client doesn't understand why UPS / FedEx / DHL guy can't be there exactly at 3:08 sharp. Or why the UPS / FedEx / DHL guy can't wait 2 hours for them since they have to signature
As an ex UPS driver, I can't tell you how many times I had customers ticked because I couldn't wait 15 minutes until they called their supplier to figure out why they shipped the wrong thing.
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Client doesn't understand why UPS / FedEx / DHL guy can't be there exactly at 3:08 sharp. Or why the UPS / FedEx / DHL guy can't wait 2 hours for them since they have to signature
As an ex UPS driver, I can't tell you how many times I had customers ticked because I couldn't wait 15 minutes until they called their supplier to figure out why they shipped the wrong thing.
Wow, not your fault/problem. Did they magically think you have the right thing on the truck?
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Client doesn't understand why UPS / FedEx / DHL guy can't be there exactly at 3:08 sharp. Or why the UPS / FedEx / DHL guy can't wait 2 hours for them since they have to signature
As an ex UPS driver, I can't tell you how many times I had customers ticked because I couldn't wait 15 minutes until they called their supplier to figure out why they shipped the wrong thing.
Wow, not your fault/problem. Did they magically think you have the right thing on the truck?
Usually they thought I could do something about it. I think the most annoying thing I dealt with in my 10 years as a driver was that you were allotted so much time per package whether it was a envelope or a 50 lb box of copy paper. Anytime you were delayed on each package came off of your lunch hour. I would go in and the person in receiving would be on the phone and doodling little drawing/scribbles or whatever but not take time to sign for their packages. I would usually weight a couple of minutes and start wheeling the stuff out the door. I had one guy after delaying me scream out "wait I need that stuff, to which I replied "you must not of needed it that bad" they called in a complaint but from then on stopped their piddling and signed for their stuff. We are talking about a company that wants you to take time off of your lunch for stopping to take a leak. Now I understand that it is much worse working there. I've been gone from there 18 years.
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Requests for quotes, with no quantity included! And after you ask, "we don't really know yet..." But I've discovered a turnaround that sometimes works: I ask them to tell me what budget they've got to work with. Then I provide a quote, and tell them the quantity they can get for the money.
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I've just been inspired.
The next time I get one of those "how much are shirts?" before any details are given.
" 'bout the same as a hamburger"
In my area I see them range from about $3 - $20. That covers most of my shirts (as long as they don't want fries or even upgrade to onion rings or fried zucchini).
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I've just been inspired.
The next time I get one of those "how much are shirts?" before any details are given.
" 'bout the same as a hamburger"
In my area I see them range from about $3 - $20. That covers most of my shirts (as long as they don't want fries or even upgrade to onion rings or fried zucchini).
When they ask how much are your shirts? I want to tell them and sometimes do to go to a used car dealership that sells anything from a Ford Focus to a Used Mercedes and ask them how much are your cars?
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Had a newbie customer ask me about a dryer we had for sale.
They asked me if they put a blank t-shirt through it, would it come out printed.
Maybe the Keebler Elves have a new job, they don't make just cookies anymore.... ;D
Where do I find a dryer like that? That would solve all kinds of problems...... ;)
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When ask how much I charge for T-shirts, my reply is as much as I can.