TSB

Computers and Software => Business/Shop Management Programs => Topic started by: mk162 on May 15, 2020, 10:46:19 AM

Title: We are migrating to Teesom
Post by: mk162 on May 15, 2020, 10:46:19 AM
So after 14 years with T-quoter we are moving to Teesom.  The main reason is pretty obvious...an internal management program doesn't work in today's world of everything being online.  We are entering data multiple times between invoicing and ordering products that should be close to eliminated with Teesom.

I will try and do some updates on what we like and don't like about it.  It's a very robust program, and can sometimes be overwhelming to get everything working or dialed in just right.

We felt it was the best fit for our shop and it's worth looking at if you are considering a new management program.
Title: Re: We are migrating to Teesom
Post by: Homer on May 15, 2020, 10:59:10 AM
I was revisiting teesom yesterday as we're struggling with T quoter too. I was reading the thread about Shopworx since Order My Gear connects to it, but that thread has me spooked. I need to do the trial of teesom again and see if it's better than last time. We really need signage and apparel all in one system. Keep us posted, we are dying for something new....
Title: Re: We are migrating to Teesom
Post by: GraphicDisorder on May 15, 2020, 11:15:09 AM
Teesom is the one made by fastmanager right?
Title: Re: We are migrating to Teesom
Post by: mk162 on May 15, 2020, 12:30:49 PM
Yes, it is the fastmanager one.

They made a ton of small changed that make it overall easier to use.  There are still a couple improvements that need to be made, but it's better than it was 6 months ago.

I would say tell them I sent you, but your price would probably go up...I really asked a ton of questions and answered all of them and we just had a zoom meeting today to setup a few things for oddball jobs.

The most important advice i can give is make a list of pros and cons of your existing system.  Things you like and things you don't and features that really matter and features that  you don't or wouldn't use.

We just started this week and I can write up an order almost as fast in Teesom as I can in T-quoter.  That's not bad since I've been running T-quoter since 2006.
Title: Re: We are migrating to Teesom
Post by: GraphicDisorder on May 15, 2020, 12:36:07 PM
We are still on fast manager... I tried a trial of teesom and found some of it worse. Some better. Been a minute though since I messed with it.
Title: Re: We are migrating to Teesom
Post by: whitewater on May 15, 2020, 01:55:41 PM
A question...When you guys change systems, how do you transfer all that info to your new system?

Foe example, we have 8 years of orders now... and we constantly have to go back and look.

Title: Re: We are migrating to Teesom
Post by: mk162 on May 15, 2020, 02:05:11 PM
A question...When you guys change systems, how do you transfer all that info to your new system?

Foe example, we have 8 years of orders now... and we constantly have to go back and look.

You don't...we are keeping t-quoter up and running since it costs nothing to do that. 
Title: Re: We are migrating to Teesom
Post by: Homer on May 15, 2020, 06:28:14 PM
A question...When you guys change systems, how do you transfer all that info to your new system?

Foe example, we have 8 years of orders now... and we constantly have to go back and look.

You don't...we are keeping t-quoter up and running since it costs nothing to do that.

I'll let you try it out for a month or two then pick your brain on it...Does it offer any sign of hope for signage or vehicle graphics?
Title: Re: We are migrating to Teesom
Post by: mk162 on May 15, 2020, 09:51:39 PM
They added a square footage pricing calculator.  I haven't played with it at all, but you can setup as many price matrices as you want so it could work...again, it's all in how you want the pricing setup.

It's completely going to change how things get sorted in QuickBooks...not nuts about that.  I am going to play around with that a lot more.
Title: Re: We are migrating to Teesom
Post by: Homer on May 28, 2020, 08:55:59 AM
I think we are doing this too. The sign / printing end of this program is better than the dang apparel! What won me over is the customer support. They are on par with the old M&R service team.

with T-quoter, you had a better chance winning the mega millions than getting assistance.

Only thing I do not like at ALL - is the three tiered pricing option...There are WAY too many variables in place for me to offer a "rush" charge and have it blow up in my face because UPS lost my box...again  :o  third time this week. But I think we can work around that..
Title: Re: We are migrating to Teesom
Post by: mk162 on May 28, 2020, 09:52:15 AM
I think we are doing this too. The sign / printing end of this program is better than the dang apparel! What won me over is the customer support. They are on par with the old M&R service team.

with T-quoter, you had a better chance winning the mega millions than getting assistance.

Only thing I do not like at ALL - is the three tiered pricing option...There are WAY too many variables in place for me to offer a "rush" charge and have it blow up in my face because UPS lost my box...again  :o  third time this week. But I think we can work around that..

They are supposedly making that an option.  I like the idea of it, but I would like to be able to turn it off for certain customers.  You can turn it off on the order level in a couple of steps.
Title: Re: We are migrating to Teesom
Post by: nightheron on June 26, 2020, 04:26:13 PM
Why are you going to Teesom instead of to PriceIt or FastManager?  I need a shop management program.  My company is very small (one auto and two manuals) just doing custom and our wildlife line.  Thank you for the neat discussion.
Title: Re: We are migrating to Teesom
Post by: Maff on July 01, 2020, 12:09:17 PM
So after 14 years with T-quoter we are moving to Teesom.  The main reason is pretty obvious...an internal management program doesn't work in today's world of everything being online.  We are entering data multiple times between invoicing and ordering products that should be close to eliminated with Teesom.

I will try and do some updates on what we like and don't like about it.  It's a very robust program, and can sometimes be overwhelming to get everything working or dialed in just right.

We felt it was the best fit for our shop and it's worth looking at if you are considering a new management program.

What features and/or functionality do you prefer with Teesom over the other cloud based software options out there?
Title: Re: We are migrating to Teesom
Post by: mk162 on July 01, 2020, 12:12:12 PM
We felt Teesom was a closer fit to what we were looking for.  It's not perfect, none of them are.

You also get a lot of bang for you buck with them.  The best thing I can recommend is to write down what is important to you, what you are looking to streamline or change and see which one fits you better.

I will say the setup isn't easy.  It's almost too much.
Title: Re: We are migrating to Teesom
Post by: 1964GN on October 20, 2020, 01:13:52 PM
Any update on your progress. Likes/Dislikes?
Title: Re: We are migrating to Teesom
Post by: mk162 on October 21, 2020, 09:22:32 AM
After using it for 5+ months we are realizing it was the correct move.

It reduces the amount of time duplicating tasks.  I write a quote up, send it to the customer, they can approve it and put a deposit down.  With our old system they had to approve it and then I would send a square invoice. 

Purchase orders are so much faster.  I can place orders in about 5-10 clicks.  It literally takes less than a minute if everything is in stock.  I still have to go shop the vendors if things are out of stock, and that can be a pain.  They are modifying the PO system to make it faster and easier as well. 

I love how the program saves art.  I can add an existing print to any job.  It would be nice if you could link a front and back print so it would pull both if you pulled one, but it's not that bad.

I would say it is a little slower to write quotes than I can do in t-quoter.  But it's not that much slower.  You save more time on the backend once the quote is approved.

I would have to look really hard to find some dislikes.  Some things I thought I wouldn't like have turned out to be fine.  My customers are split on whether they like the invoices or not.  I would say that most do.

Title: Re: We are migrating to Teesom
Post by: GraphicDisorder on October 21, 2020, 09:56:25 AM
After using it for 5+ months we are realizing it was the correct move.

It reduces the amount of time duplicating tasks.  I write a quote up, send it to the customer, they can approve it and put a deposit down.  With our old system they had to approve it and then I would send a square invoice. 

Purchase orders are so much faster.  I can place orders in about 5-10 clicks.  It literally takes less than a minute if everything is in stock.  I still have to go shop the vendors if things are out of stock, and that can be a pain.  They are modifying the PO system to make it faster and easier as well. 

I love how the program saves art.  I can add an existing print to any job.  It would be nice if you could link a front and back print so it would pull both if you pulled one, but it's not that bad.

I would say it is a little slower to write quotes than I can do in t-quoter.  But it's not that much slower.  You save more time on the backend once the quote is approved.

I would have to look really hard to find some dislikes.  Some things I thought I wouldn't like have turned out to be fine.  My customers are split on whether they like the invoices or not.  I would say that most do.

Are you taking payments within Teesome? Or 3rd party?
Title: Re: We are migrating to Teesom
Post by: mk162 on October 21, 2020, 10:04:13 AM
After using it for 5+ months we are realizing it was the correct move.

It reduces the amount of time duplicating tasks.  I write a quote up, send it to the customer, they can approve it and put a deposit down.  With our old system they had to approve it and then I would send a square invoice. 

Purchase orders are so much faster.  I can place orders in about 5-10 clicks.  It literally takes less than a minute if everything is in stock.  I still have to go shop the vendors if things are out of stock, and that can be a pain.  They are modifying the PO system to make it faster and easier as well. 

I love how the program saves art.  I can add an existing print to any job.  It would be nice if you could link a front and back print so it would pull both if you pulled one, but it's not that bad.

I would say it is a little slower to write quotes than I can do in t-quoter.  But it's not that much slower.  You save more time on the backend once the quote is approved.

I would have to look really hard to find some dislikes.  Some things I thought I wouldn't like have turned out to be fine.  My customers are split on whether they like the invoices or not.  I would say that most do.

Are you taking payments within Teesome? Or 3rd party?

Teesom payments process through Square.  I still swipe cards in our office and then manually credit them in teesom.  I haven't tried taking a payment on a device with a square reader yet.
Title: Re: We are migrating to Teesom
Post by: GraphicDisorder on October 21, 2020, 10:10:31 AM
After using it for 5+ months we are realizing it was the correct move.

It reduces the amount of time duplicating tasks.  I write a quote up, send it to the customer, they can approve it and put a deposit down.  With our old system they had to approve it and then I would send a square invoice. 

Purchase orders are so much faster.  I can place orders in about 5-10 clicks.  It literally takes less than a minute if everything is in stock.  I still have to go shop the vendors if things are out of stock, and that can be a pain.  They are modifying the PO system to make it faster and easier as well. 

I love how the program saves art.  I can add an existing print to any job.  It would be nice if you could link a front and back print so it would pull both if you pulled one, but it's not that bad.

I would say it is a little slower to write quotes than I can do in t-quoter.  But it's not that much slower.  You save more time on the backend once the quote is approved.

I would have to look really hard to find some dislikes.  Some things I thought I wouldn't like have turned out to be fine.  My customers are split on whether they like the invoices or not.  I would say that most do.

Are you taking payments within Teesome? Or 3rd party?

Teesom payments process through Square.  I still swipe cards in our office and then manually credit them in teesom.  I haven't tried taking a payment on a device with a square reader yet.

Does Teesom allow 3rd party payment processing? I wouldn't want to use Square.
Title: Re: We are migrating to Teesom
Post by: mk162 on October 21, 2020, 10:18:05 AM
They used to, they had I think Gravity before.  I can only see square in my options, but that might be because I am setup through them and thus it's my only option.
Title: Re: We are migrating to Teesom
Post by: GraphicDisorder on October 21, 2020, 10:26:22 AM
They used to, they had I think Gravity before.  I can only see square in my options, but that might be because I am setup through them and thus it's my only option.

I had tried the trail and it wasn't clear if you could or couldn't. I would 100% want to use my current processor or I wouldn't even remotely consider moving.