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General => General Discussion and ??? => Topic started by: brandon on August 28, 2021, 07:22:44 PM

Title: New Orleans - Paying It Forward
Post by: brandon on August 28, 2021, 07:22:44 PM
If my business and staff all make it through this hurricane in one piece any print shop in the surrounding area that does not we have you covered. We will do what we can to keep you going. Hopefully we will all be fine. Good luck everyone
Title: Re: New Orleans - Paying It Forward
Post by: blue moon on August 28, 2021, 08:54:12 PM
If my business and staff all make it through this hurricane in one piece any print shop in the surrounding area that does not we have you covered. We will do what we can to keep you going. Hopefully we will all be fine. Good luck everyone

if it does not, come up to Cleveland. You've been itching to get out of there. We'll take care of you up here!
pierre
Title: Re: New Orleans - Paying It Forward
Post by: brandon on August 29, 2021, 04:01:19 PM
Thanks Pierre. Going to be a long week or month
Title: Re: New Orleans - Paying It Forward
Post by: blue moon on August 30, 2021, 12:45:19 AM
You OK?
Need anything?
Pierre
Title: Re: New Orleans - Paying It Forward
Post by: Maxie on August 30, 2021, 09:51:48 AM
What's happening in Southern USA looks quite frightening.    I'm following on CSN.
I'm in Israel, very far away, if someone in the USA wants to organize a relief fund for TSB members I'll be happy to contribute.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on August 30, 2021, 11:51:34 AM
So far we and all staff are okay. However there will be no power anywhere for up to 3 weeks or more. Going to be hot and humid. Will post update later when I know more. Thanks everyone for reaching out much appreciated
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on August 30, 2021, 12:05:11 PM
It was very crazy and at the same time, we were all very lucky.

Power being out in the city for a really long time seems to be the main fallout until you go south... the places south Houma and further out got rocked pretty hard.

I can't see the people in NOLA tolerating having no power for longer than a few weeks... some were saying 10 weeks... that's gonna be insane and people will lose their minds.

Brandon, if you guys need to come to Lafayette, we can do what we can to help you guys out!
Title: Re: New Orleans - Paying It Forward
Post by: brandon on August 30, 2021, 12:35:01 PM
Thank you! Much appreciated Gilligan. Might have to take you up. If M&R is listening we will need a new head for our I-image. I have contacted GSG last week but they are dealing with the storm as well.
Title: Re: New Orleans - Paying It Forward
Post by: 3Deep on August 30, 2021, 01:56:52 PM
Houma is about under water even in the dry months seems like from the time I use to spend there, hope all is well there prayers to you all in the big Easy....
Title: Re: New Orleans - Paying It Forward
Post by: Dottonedan on August 31, 2021, 04:06:24 PM
Thank you! Much appreciated Gilligan. Might have to take you up. If M&R is listening we will need a new head for our I-image. I have contacted GSG last week but they are dealing with the storm as well.




Did the water get that high up inside to cover the print head (board)?  Actual Head may be all good.
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on August 31, 2021, 04:15:46 PM
Thank you! Much appreciated Gilligan. Might have to take you up. If M&R is listening we will need a new head for our I-image. I have contacted GSG last week but they are dealing with the storm as well.




Did the water get that high up inside to cover the print head (board)?  Actual Head may be all good.

Can't speak for Brandon 100% but we didn't have much water inside the Levees so I'm guessing he just ALSO needs a new head OR maybe he knows he will once he gets back due to no power/climate control for weeks on end?

Most of the problems in NOLA itself is just main transmissions lines all came down... power will be out for 3 weeks for most people they are saying.

Thankfully levees and pumps did their job.

All places south of NOLA got hit pretty hard though.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 01, 2021, 09:28:31 AM
Hey I do not think we got water but not sure. The city did not so most likely we did not. But without power for three weeks I am assuming dead head. Everything is a mess
Title: Re: New Orleans - Paying It Forward
Post by: blue moon on September 01, 2021, 09:31:28 AM
Hey I do not think we got water but not sure. The city did not so most likely we did not. But without power for three weeks I am assuming dead head. Everything is a mess
how are you keeping your internet going?

pierre
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 01, 2021, 09:45:52 AM
Everyone's cell phone works
Title: Re: New Orleans - Paying It Forward
Post by: blue moon on September 01, 2021, 09:47:27 AM
Everyone's cell phone works
how are you charging it?
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 01, 2021, 09:56:23 AM
Everyone has cars, back up batteries and so forth
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 01, 2021, 10:01:17 AM
You are lucky you have internet.

We have a friend in the Garden District and she can barely get out SMS messages, no internet for her.

We are constantly trying to relay messages for her to the outside world but we worry about her and the heat.  She has a slew of cats and won't leave them. :(
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 01, 2021, 10:09:54 AM
Also to prevent any confusion I am currently in Florida. I had to get wife and kid out asap. I have to head back asap though to meet insurance adjusters.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 01, 2021, 11:11:01 AM
Also the awesome Gilligan on here lives about 3 hours west of New Orleans so we might run some jobs with him next week. He is great and has offered much help in times of need. Plus others! Thank you everyone!
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 01, 2021, 12:07:58 PM
Hold that thanks till after you have to use my shabby shop! LOL

FYI, we are only 2.5 hours and I would HIGHLY advise taking the Huey P Long bridge to 90 and coming up that way. We normally take 310 but... wait, I think 310 is available leaving NOLA just not entering... so take 310 to Boutte and then come up 90 into Lafayette... don't go I-10 through BR... that's never a good plan and probably even worse right now.
Title: Re: New Orleans - Paying It Forward
Post by: inkman996 on September 01, 2021, 12:54:26 PM
I have a buddy down there that  has no power or net. Fortunately he has Star Link and a gennie and he could not be happier about the star link. It is becoming a game changer for a lt of people with poor or no access to the net.
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 01, 2021, 01:57:39 PM
I have a buddy down there that  has no power or net. Fortunately he has Star Link and a gennie and he could not be happier about the star link. It is becoming a game changer for a lt of people with poor or no access to the net.

We have a T-Mobile wifi router on the boat and if we traveled on the boat more we would definitely be looking harder at Starlink.  We just got the T-Mobile thing right before Starlink dropped and at $50/month with pretty much ZERO install (it works off cell and then blast out wifi all in one tubular unit.)  So it's simple enough to keep.
Title: Re: New Orleans - Paying It Forward
Post by: inkman996 on September 01, 2021, 03:40:11 PM
I have a buddy down there that  has no power or net. Fortunately he has Star Link and a gennie and he could not be happier about the star link. It is becoming a game changer for a lt of people with poor or no access to the net.

We have a T-Mobile wifi router on the boat and if we traveled on the boat more we would definitely be looking harder at Starlink.  We just got the T-Mobile thing right before Starlink dropped and at $50/month with pretty much ZERO install (it works off cell and then blast out wifi all in one tubular unit.)  So it's simple enough to keep.

But does that require to be in reach of cellular towers? Star link is pretty bad ass. Just a small dish and modem, you can pick it up and drop it anywhere you go and it will work. Well at least in the coverage that SpaceX has so far. As long as Sore loser Bezos does not successfully sabotage SpaceX plans they should have full earth coverage in a few years.
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 01, 2021, 04:00:25 PM
I have a buddy down there that  has no power or net. Fortunately he has Star Link and a gennie and he could not be happier about the star link. It is becoming a game changer for a lt of people with poor or no access to the net.

We have a T-Mobile wifi router on the boat and if we traveled on the boat more we would definitely be looking harder at Starlink.  We just got the T-Mobile thing right before Starlink dropped and at $50/month with pretty much ZERO install (it works off cell and then blast out wifi all in one tubular unit.)  So it's simple enough to keep.

But does that require to be in reach of cellular towers? Star link is pretty bad ass. Just a small dish and modem, you can pick it up and drop it anywhere you go and it will work. Well at least in the coverage that SpaceX has so far. As long as Sore loser Bezos does not successfully sabotage SpaceX plans they should have full earth coverage in a few years.

100% correct.

We already went with T-Mobile before the Starlink rollout.

Starlink is more expensive.

For now we aren't roaming anywhere... especially any places without cell service. ;)

When we retire and sail off, we will be switched over.

Sidenote, I was a beta tester for some of the first home broadband satellite systems.  Free highspeed internet when not many people had it was pretty dope!
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 03, 2021, 12:08:56 AM
Just some interesting stuff I am learning going forward. With our multiple policies here and there I am hoping to not only have business interruption partially covered but employee payroll as well while we are closed due to the hurricane recovery. Granted it will not be the usual salary but hopefully a chunk of it for each person. Then next week looking forward to doing some printing at Gilligan's on here plus sending out multiple jobs. I know we are all very busy these days but if anyone has some open room on the schedule please send me a message. Thank you everyone whom has reached out. Much appreciated!
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 07, 2021, 11:04:12 PM
Just an update! Still no electric or anything. Very depressing as we are going into our normal busy season anyway and just slammed. But have multiple print locations (thanks Gilligan!) in Louisiana and around town now too. We will get it sorted and I look forward to sharing our insurance experience with everyone on here.
Title: Re: New Orleans - Paying It Forward
Post by: 1964GN on September 08, 2021, 05:49:34 AM
We are a little far from you (Tampa FL area) but if there is anything we can do please shoot me a PM.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 10, 2021, 02:28:19 PM
Hey everybody, a Huge THANK YOU to Gilligan on here. Yesterday he let me use his press to knock stuff out. My first time on a Workhorse Sabre and super fun press. Really cool. But we are still without power and we have something like 20+ thousand prints to do so hoping for power this weekend. Insurance companies are finally getting back in touch with me and looking to have relief. Once this all clears up I will tell you what to purchase because I can guarantee your current policy doesn't cover what you think it does.
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 10, 2021, 04:24:45 PM
Come back here... you know how it all works... I'll just give you a key and you can do what you need to over the weekend.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on September 10, 2021, 09:03:02 PM
Come back here... you know how it all works... I'll just give you a key and you can do what you need to over the weekend.
   

Dude you are the man. Thank you and you are super swell. Hoping to see y'all in New Orleans soon!
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on September 10, 2021, 09:11:49 PM
Plan to go move the boat back to our marina tomorrow.
Title: Re: New Orleans - Paying It Forward
Post by: brandon on January 25, 2022, 05:13:38 PM
Hey, so things have finally come to a close with this situation and I wanted to give huge thank you's to Gilligan, Alex, Pierre, GSG, M&R, and everyone else that helped us out. It was a massive learning experience. Running a production shop with bands on tour for four weeks without power was a nightmare but we did it. I was in between Pensacola to the East of New Orleans to Lafayette to the West living and printing for a month. Plus sending jobs out all over the place. I really don't want to do it again but I did learn a lot. Plus we became friends with another shop here in New Orleans that we now have a mutual aid situation worked out so that is great. So thank all of you. Much appreciated.

But regarding insurance I learned "Business Interruption" really does not do anything. Thankfully I had a decent clause for "Utility Interruption" and that saved us and somehow triggered the Business Interruption. We were not flooded or have any damage except the loss of power for four weeks which caused our CTS to dry out. To be fair that was replaced asap by GSG and M&R and was 100% covered. Then once the Utility Interruption hit it's max which it did it triggered the Business Interruption. At a point about 2 months in I stopped phone conversations with the insurance company and only did email as I kept getting different explanations. To this day I still do not understand some of the answers given and I don't think they do as well. And after 5 months I think they were just annoyed with me so we settled for 89% of what I believe we should have received. I might have been able to get the rest but after 5 months I have way too much other stuff going on. Plus redoing our current policies and adding new ones.

I would like to stress to the shops on here I would look at your policies and definitely get Utility Interruption and set it high whatever your definition of that is. Then take a look at your current flood policy. If you don't have one or think you don't need one be careful. My brother lives in Longmont, CO very high elevation and a few years back half the town was submerged. And by the way flood policies across the country are changing dramatically and doubling in price as I know ours just did. If you don't have it I would highly suggest it before summer hits.

But anyway THANK YOU all for all the help and support and everyone that also just simply reached out. I and everyone here does appreciate it.
Title: Re: New Orleans - Paying It Forward
Post by: bimmridder on January 25, 2022, 05:40:32 PM
Having been through a little disaster myself, I can say there are some really wonderful people and businesses in the printing world. Without them I wouldn't be printing anymore. Without preaching, this is a good time to put together an Emergency Action Plan to try to make yourself ready for any number of disasters that may occur. We learned a lot when we had our experience. And thanks again to all who help us back then. I know how humble  you feel right now, Brandon. I'm glad you made it through!
Title: Re: New Orleans - Paying It Forward
Post by: Gilligan on January 25, 2022, 06:04:32 PM
If anyone needs a REALLY amazing insurance agent, I have one!

She's 100% legit and will fight and make sure you get what you are being told you get and she will tell you what you don't need!

I have a piece of (abandoned) property that we let the insurance lapse on.  So the bank was like "we will have to force place insurance on this if you don't cover it!".  Called my girl and she said, "Let them.  It will be for less than what I can write you for because they will only cover what you owe and not full value."

She was obviously correct and saved me some money... while completely screwing herself out of a commission that she could have EASILY taken while telling me how she was "taking care" of me because I let it lapse.  She doesn't do that.

She's gone over my mom's policy with another agent when she was up for renewal because she didn't understand somethings and saved her some money by telling her what she could get rid of.  Of course this did win my mom over to change to her next time she could... but she did it because she's just awesome!

Anyway... if you need her info just holler... or google.  Kristen Willis - All State in Youngsville, LA

Tell her Kevin at Acadiana T-Shirts sent you and she will absolutely take care of you!
Title: Re: New Orleans - Paying It Forward
Post by: brandon on January 26, 2022, 09:49:00 AM
Having been through a little disaster myself, I can say there are some really wonderful people and businesses in the printing world. Without them I wouldn't be printing anymore. Without preaching, this is a good time to put together an Emergency Action Plan to try to make yourself ready for any number of disasters that may occur. We learned a lot when we had our experience. And thanks again to all who help us back then. I know how humble  you feel right now, Brandon. I'm glad you made it through!

Hey, yes, we are actively going over plans and having a meeting about it next month before Mardi Gras hits. But to be fair when I relocated back to New Orleans from my shop in Seattle I made the decision to not focus on local and use the internet for sales. It has paid off and we are about 91 percent online sales out of State. I did that knowing if we did relocate the local thing would not hamper us. So a large part of the plan is this Spring starting to scout new locations away from any body of water. I am very serious about this. I have lived my entire life next to either the Atlantic, Pacific, or the Gulf and I am over hurricanes and tsunami warnings. I know there is always something somewhere but I would rather be closed due to extreme snow and cold for a week knowing I have a shop and house not under 12 ft of water. Huge difference there. And you are correct Dave - you can be on top one day then two States over the next having fingers crossed everything you own is not gone for good. It is very humbling and again a HUGE THANK YOU to everyone that helped.

Kevin - I might be chatting with you soon. You can never have too many policies!!!