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General => General Discussion and ??? => Topic started by: 3Deep on May 21, 2012, 10:05:55 AM
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Have you guys ever had a pass customer call and want to buy your screens and take to another printer. Had that happen this morning, customer call last week needing more shirts printed well we tell them come on in and now they call this moring wanting shirts this week, we are jammed. I,m thinking if this other printer knows waht he is doing he should have screens and film etc...this was a very simple job words only back and front.
Darryl
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screens are not for sale, films are! My thought is, we will give the customer what ever they want. We try to do them right and if they need to go some place else they have the right to. If you are nice and they have a problem with the other guy, they will come back to you and be happy about it.
pierre
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If we're too busy to print for a customer, we'll run out films, (only for a fee if they tend to be jerks,) but screens? No way.
They'll complain they didn't work right, and get them back caked in catalyzed waterbase from Ryonet. ;D
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I have not had customers ask for that reason but I have had them ask because they do not want them reclaimed for whatever reason. I just show them the cost of a new Newman and ask if they are willing to pay. So far everyone has said no. I wish someone would take me up on it. Sell one for the new price and buy three more used. I could add to the collection pretty easy that way.
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Never give them your screens. Give them films, or send files to the printer who takes over, but the screens belong to you. If you hire a plumber, you don't get to keep his tools when he leaves...
Steve
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Well we ask did they mean film they said no they want the screen to make it as easy as possible for the other printer. Well to me the easy way is to get the film and just burn to your on frames, we have no problem in letting them have there art.
Darryl
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I say let the other printer make his own films, I tell customers I will keep films for two years I do not give my films away, why give them to a Guy who is taking your work let their next printer do the entire job.
Sent from samsung gem(the worst smart phone ever)
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Darryl, why would they even think or know that you save their screens? Do you catalog screens for repeat jobs?
Tell them that you can send the files, but you re-use your frames.
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Well we ask did they mean film they said no they want the screen to make it as easy as possible for the other printer. Well to me the easy way is to get the film and just burn to your on frames, we have no problem in letting them have there art.
Darryl
EZ frames we use are about $100 each with mesh and the MHM bushings on them. For $150 they can have them!
pierre
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I once had a customer bring me a set of films from another printer and blah putuee they sucked!
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I have had clients bring my stapled wood framed screens! They had no art, no films, heck for all I know or remember, they were hand cut film stencils.
I have also started from almost scratch, made a paper print from the bad screen, and used that to make film and stencil.
At any rate, like Pierre, for enough compensation, they can have a screen of mine.
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I have had clients bring my stapled wood framed screens! They had no art, no films, heck for all I know or remember, they were hand cut film stencils.
I have also started from almost scratch, made a paper print from the bad screen, and used that to make film and stencil.
At any rate, like Pierre, for enough compensation, they can have a screen of mine.
Even if they took me up on the high price, we'd still have to get a replacement. Of course, they aren't going to give you that hundred bucks anyway. Remember to say no in a very matter-of-fact way, kind of a "What are you smokin'?" or "No, absolutely not"
Steve
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That's kind of the point. For "enough compensation" for our screen, most any other shops would just make their own, and probably even prefer it that way.
Like I said to Darryl, It's rare that a shop even has the screen ready to go anyway, though some business models do catalog repeat screens.
I gave it up on all but a few screens (less than a half dozen)
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I had a lady bring me her screens and I told her I couldn't use them. I probably could have, but I had zero desire to try.
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I once worked for a guy back in the 70's that handled it this way...The guy wanted his screens so right in front of him my boss took a box cutter and cut the mesh out and handed it to him. The guy was really pissed so my boss says, " Oh, you wanted the frames too?"
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I'd sell them frames for the right price, hell, I'd sell the auto for the RIGHT price.
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@ Frog this guy is a chepa Azz and I,m thinking he has a buddy that thinks he can print them cheaper if he gets eerything from me, and yes & no on keeping screens. I keep screens up for one week for a reorder then they get reclaim and setup has to be paid again. We offer to give them film, they want screens, plus its such a very simple job, common text found on any computer. This ain't the first time I had people call and ask can I burn there art on my screen and sell it to them LOL.
Darryl
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Hay Darryl, just last Friday I had a guy with a Speedball kit ask if I could burn his screen for him.
I actually explained how that defeats half the purpose of getting a limited hobby kit and doing it at home, and convinced him to follow the glass and foam instructions! I even explained about step wedge tests.
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We don't retain any art that someone pays for, in fact they get a file kit on disc when the art is finalized. Seps are our company property and never given out. Screens, well yeah nobody wants our actual screens when you tell them the price- an M3 with any of the higher mesh counts is what, about 150 bones.
We do offer film output, coat & burn and reclaim at 5, 15 and 10 bucks respectively. (nasty screens cost an additional six pack service charge;)) but this is mostly for hobbyists. We'll order screens and any other supplies anyone wants too if they don't feel like ordering themselves.
The only crappy situation I can recall along this topic is having one of my competitors (much bigger, different, sort of operation than us) freak that a group used us for an order instead of them and proceed to low ball the living daylights out of me for the reprint order. They took the low deal (can't blame 'em the price barely covered the shirt cost) and the other shop had the nerve to call and ask me how to print my art. I told them that they clearly must be confident in their skills given the extremely "efficient" rate they bid the job for and could surely figure it out on their own. They printed the basic logo instead. Shame cause that art was pretty sweet.
Point is, you pay for art, we provide proper files for you to do as you wish with but the files don't come with free consultation for seedy competitors on how to generate and print a proper under base or use high opacity plastisol inks, etc. If your client wants screens, make up an invoice and send them along their way.
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Technically if they pay for art you can give them disk or flash or films. That's why I don't charge for screen print or Embroidery, so I never have to give it away. Now if they bring me a file I give it back to them, but not if I corrected the file.
Shane
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I have a screen prep. charge and an art prep. charge and do not imply that they own the art, I usually only send out lower res. jpeg proofs for art approval.
For the screen thing I think there was an era at least in our area that you purchased the screens, not sure how it worked but I did once have a customer bring me screens that were the old style with tape and staples holding the mesh that were his screens from his last printer, but that was 20 years ago.
I agree my film ,screens and art don't leave the building.