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Computers and Software => Computers and Software - General => Topic started by: Denis Kolar on February 15, 2013, 08:56:19 PM

Title: Adding a PCI card to the PC
Post by: Denis Kolar on February 15, 2013, 08:56:19 PM

Need help with installation.
I installed this card tonight http://www.startech.com/Cards-Adapters/Serial-Cards-Adapters/2-Port-PCI-Express-RS232-Native-Serial-Adapter-Card-with-16550-UART~PEX2S553 (http://www.startech.com/Cards-Adapters/Serial-Cards-Adapters/2-Port-PCI-Express-RS232-Native-Serial-Adapter-Card-with-16550-UART~PEX2S553)
Followed the directions to the dot and my computer is still not recognizing the card. I tried to force it to look for additional hardware and still not luck.
If someone could help, I would appreciate it. I need it to connect my embroidery machine to the PC.

Thanks

Title: Re: Adding a PCI card to the PC
Post by: Frog on February 16, 2013, 12:07:11 AM

Try another slot.

Title: Re: Adding a PCI card to the PC
Post by: noiseloops on February 16, 2013, 07:45:00 AM

start with what Frog mentioned.

did you try checking under device manager if there any detection/haredware failure yellow icon?

Title: Re: Adding a PCI card to the PC
Post by: Denis Kolar on February 16, 2013, 10:44:10 AM

I have only one available slot. I tried to troubleshot the hardware and it said detection failure. But I can noit figure out how to make it to detect the card.

Title: Re: Adding a PCI card to the PC
Post by: noiseloops on February 16, 2013, 10:55:05 AM

or any chance you have any nice neighbors with a pc u can test the card on? who knows, the card might be faulty.

Title: Re: Adding a PCI card to the PC
Post by: mk162 on February 16, 2013, 11:05:19 AM

or another computer to try it on.

do you have any other expansion slots like a pci-express slot?  You would have to buy a different card, but that might save you as well.

Title: Re: Adding a PCI card to the PC
Post by: Frog on February 16, 2013, 12:12:06 PM

Quote from: DKgrafix on February 16, 2013, 10:44:10 AM

I have only one available slot. I tried to troubleshot the hardware and it said detection failure. But I can noit figure out how to make it to detect the card.

If you have only one available because another card is in the other slot, try swapping them.
One of those mysteries I came across years ago is that some cards just didn't like some slots. Way less than an ideal situation, and fodder for Mac fan boys, but it is what it is.

Title: Re: Adding a PCI card to the PC
Post by: cbjamel on February 16, 2013, 12:24:55 PM

I think this is the short pci-e short slot not the pci-e 16 which is for video cards and way longer in length.

Shane

Title: Re: Adding a PCI card to the PC
Post by: Frog on February 16, 2013, 12:45:53 PM

It couldn't hurt to call or email StarTech and take advantage of their lifetime tech support.

Title: Re: Adding a PCI card to the PC
Post by: Denis Kolar on February 16, 2013, 01:57:38 PM

Quote from: Frog on February 16, 2013, 12:45:53 PM

It couldn't hurt to call or email StarTech and take advantage of their lifetime tech support.

Tried that last night, too late.

I guess I need to try on Monday, I just wanted to see if I could fix it over the weekend.