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General => General Discussion and ??? => Topic started by: whitewater on July 19, 2013, 10:13:23 AM

Title: Here's an interesting one that happened today..
Post by: whitewater on July 19, 2013, 10:13:23 AM

Third year doind a basketball camp for someone in Jersey. The person holding the camp played college ball here and is from jersey. Well his girlfriend places the order.

They are picking up today. Well this morning i get a phone call from the guy saying that him and his girlfriend are haveing issues and that he personally is driving up from jersey (4.5 hr drive) to pick them up and pay for them. I say ok. Well then his girlfriend came in to pickup and pay.

Sooooo, what to do? caught in the middle. Well she brought up a good point that she placed the order and she did everything as far as artwork and i was communicating with her, not him..So i let her pickup and pay..

Would you have done the same thing?

Rob

Title: Re: Here's an interesting one that happened today..
Post by: aauusa on July 19, 2013, 10:16:05 AM

You did the right thing.  It was her that was the customer.

Title: Re: Here's an interesting one that happened today..
Post by: mk162 on July 19, 2013, 10:17:04 AM

Hey, if she is paying for them, she can have them.  It isn't your job to get in the middle.  She placed the order, she is your contact.  What happens if he was BSing you?  You aren't a counselor, you do shirts, and if the person that placed the order came in to get them and paid for them, that's how it works.

I wouldn't want to be in your shoes though.

Title: Re: Here's an interesting one that happened today..
Post by: blue moon on July 19, 2013, 10:22:41 AM

hey if the guy shows up, just print some more and have him pay too!

pierre

p.s. I would probably call him to see what he as to say.

Title: Re: Here's an interesting one that happened today..
Post by: Socalfmf on July 19, 2013, 10:25:32 AM

I would give it to the person who signed the invoice...

sam

Title: Re: Here's an interesting one that happened today..
Post by: whitewater on July 19, 2013, 10:33:28 AM

I let him know...he just asked me how long would it take to do them again...crap..i dont have enough white shirts here..he needs them today...

Title: Re: Here's an interesting one that happened today..
Post by: mk162 on July 19, 2013, 10:34:34 AM

i see a trip to michaels in your future. ;)

Title: Re: Here's an interesting one that happened today..
Post by: Dottonedan on July 19, 2013, 10:37:41 AM

Call your local friendly industry friend to get a loan on shirts or pay for them on the spot. people do that.  or, go down to Wal Mart and purchase what you need at retail. At least you get the print profits.

Title: Re: Here's an interesting one that happened today..
Post by: 3Deep on July 19, 2013, 10:40:42 AM

We had that happen with one of our customers, him and his wife got into it and she picked up the order before he could call us and burn them, we had to reprint the whole order for him again.

Darryl

Title: Re: Here's an interesting one that happened today..
Post by: ondalevel on July 19, 2013, 08:53:13 PM

So inquiring minds want to know, what was the end result.  Did you print in this 100 degree heat and get them done or is the guy staying at your house tonight while you finish the second job.  Like they said, your in a pickle.  Good  luck

Title: Re: Here's an interesting one that happened today..
Post by: Evo on July 19, 2013, 10:54:38 PM

Money talks.

 :)

Title: Re: Here's an interesting one that happened today..
Post by: whitewater on July 20, 2013, 06:54:42 PM

ahh..no i did not reprint them for him. i didnt think i could get 50 shirts at Michaels and what not..Im to busy to drive around getting all the sizes.. I just said i could get them for him on monday..didnt hear back..

I am rockin once again..vaca next friday and buried.

and to add to it another 300 pc order this week!