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Computers and Software => Computers and Software - General => Topic started by: jason-23 on October 28, 2013, 11:24:59 AM

Title: BSOD?!@?!?!?!
Post by: jason-23 on October 28, 2013, 11:24:59 AM
I've been getting a few BSOD once in a awhile and I cant seem to figure it out. Should I just take is in to a shop or what?
Title: Re: BSOD?!@?!?!?!
Post by: inkman996 on October 28, 2013, 11:43:20 AM
My experience a black screen of death has always been a sign of hardware failing and not anything to do with software.
Title: Re: BSOD?!@?!?!?!
Post by: Gilligan on October 28, 2013, 11:59:48 AM
First step is to test the ram.  Memtest86 is boss there.
Title: Re: BSOD?!@?!?!?!
Post by: Frog on October 28, 2013, 12:16:09 PM
First step is to test the ram.  Memtest86 is boss there.

Is that user friendly to us average lay(lame) people?
Title: Re: BSOD?!@?!?!?!
Post by: Admiral on October 28, 2013, 12:39:24 PM
chkdsk is the other big check to do

I'd say it's the hard drive more often than the ram.  Right click, tools, error checking, since it's probably your main drive it will schedule the scan for when you reboot.
Title: Re: BSOD?!@?!?!?!
Post by: inkman996 on October 28, 2013, 12:41:10 PM
Back up often and back up before you do any disk or RAM testing. In fact with a hardware failure imminent do not even take the chance using the PC till you have it repaired.
Title: Re: BSOD?!@?!?!?!
Post by: Admiral on October 28, 2013, 04:23:18 PM
Back up often and back up before you do any disk or RAM testing. In fact with a hardware failure imminent do not even take the chance using the PC till you have it repaired.

Whoa people still use their computer hard disks for your vital company documents (business stuff / art / etc)!?

We use a NAS 10TB system that backs up to on offsite NAS.
Title: Re: BSOD?!@?!?!?!
Post by: GraphicDisorder on October 28, 2013, 05:09:58 PM
Reboot it....3 times.

Gilligan will get this.  I think.
Title: Re: BSOD?!@?!?!?!
Post by: inkman996 on October 28, 2013, 06:42:50 PM
Reboot it....3 times.

Gilligan will get this.  I think.

Which one are you the sales dude or the IT guy?
Title: Re: BSOD?!@?!?!?!
Post by: GraphicDisorder on October 28, 2013, 10:40:17 PM
Reboot it....3 times.

Gilligan will get this.  I think.

Which one are you the sales dude or the IT guy?

I was almost the IT guy.  Thankfully didn't follow my schooling lol. 
Title: Re: BSOD?!@?!?!?!
Post by: noiseloops on October 28, 2013, 11:36:07 PM
backing up critical data is wisest before you carry out any tests on your hardware. it seems like a failing harddrive from the looks of it.

so to get the data backed up earlier is better than when the drive is dead/corrupted and you have the whole difficulty of recovering the drive itself.
Title: Re: BSOD?!@?!?!?!
Post by: Gilligan on October 29, 2013, 01:32:10 AM
2nd thing I'd check is the Hard Drive with the manufacture's diagnostics tool.

Just had Ted come by with a failing HD... just running incredibly slow, no BSOD yet.

I lean more to RAM first, probably because I'm hopeful and it's faster than the hard drive.

Though sadly neither are 100% :(

Andy, Memtest86 can't be simpler, it runs the test automatically... it's either good or it isn't and you know... starts dumping red on your screen.  Figuring out which stick is just a matter of swapping them one by one till the errors happen again.

Hard drive test is almost as easy.  Short then long test.

Brandt, yep... almost forgot about that gem.  Might need to toss that up on the computer companies FB page for a TBT or something stupid like that.
Title: Re: BSOD?!@?!?!?!
Post by: jason-23 on October 29, 2013, 09:35:50 AM
Doesnt the info given in the BSOD give you information as to what is wrong or at least a starting point? I did the ram tests, all is good, when I did the hd test the notes a the bottom of the screen said there is a hardware problem...
Title: Re: BSOD?!@?!?!?!
Post by: Gilligan on October 29, 2013, 10:06:43 AM
There is a tool called "What Crashed", I think, that you can use to read the "mini dump" files.  This can give you some insight into "what crashed".

I still usually test RAM and HD before worrying about the dump files though.
Title: Re: BSOD?!@?!?!?!
Post by: Gilligan on October 29, 2013, 10:07:18 AM
Might be "Who Crashed"
Title: Re: BSOD?!@?!?!?!
Post by: royster13 on November 02, 2013, 11:01:58 AM
If you can screen print, you can build a computer from scratch.....A shop will charge quite a bit to repair what you and you still have an old computer.....I get emails from NewEgg and accumulate parts over time....Lots of great videos on their site to help you out...I always start with a new motherboard, processor and ram but my recycle case, dvd drive, power supply, etc...
Title: Re: BSOD?!@?!?!?!
Post by: jason-23 on November 18, 2013, 10:59:15 AM
Ok well i found the problem, after pulling one stick at a time a retesting memory I found that one RAM slot is causing the problem, not reading the stick or something. Can a motherboard be repaired or should I just replace it? I'm run now on 12g and no crashes and i have really put the hammer down. Running CDR, AI, Photoshop, Audio files and 20 web pages open with video running with no problems and temp is normal. I love this machine I just wish it did have this problem.
Title: Re: BSOD?!@?!?!?!
Post by: Gilligan on November 18, 2013, 11:05:12 AM
Though sadly neither are 100% :(


Tada, now you have a glimpse into a little of my frustration some days.

Test run through fine, but still problems... start pulling RAM sticks till the problem goes away and just assume that stick to be bad.  PITA

Lucky for you a reseat is all you needed... I guess I should have mentioned that you should do that.  You can also run an pencil eraser over the contacts to clean them.